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Payne Mission Volkswagen

(75 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 9:00am–6:00pm
Sunday Closed Closed

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Reviews

(75 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I have being doing business with this dealership for

I have being doing business with this dealership for years now with various vehicles both used and new purchased and my salesman Rey G has been great

I have being doing business with this dealership for

I have being doing business with this dealership for years now with various vehicles both used and new purchased and my salesman Rey G has been great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Ben Flores was amazing to me and my family!

Ben Flores was amazing to me and my family! He was patient and listened to our requests! Definitely recommend Ben and we love our atlas cross sport

Ben Flores was amazing to me and my family!

Ben Flores was amazing to me and my family! He was patient and listened to our requests! Definitely recommend Ben and we love our atlas cross sport

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had a great experience purchasing my VW Atlas at Payne

I had a great experience purchasing my VW Atlas at Payne Mission. Miguel Munoz was my sales representative and he did a good job helping me select the vehicle. Great atmosphere at Payne. Highly recommended to anyone that is looking to purchase a vehicle and have a great experience from it.

I had a great experience purchasing my VW Atlas at Payne

I had a great experience purchasing my VW Atlas at Payne Mission. Miguel Munoz was my sales representative and he did a good job helping me select the vehicle. Great atmosphere at Payne. Highly recommended to anyone that is looking to purchase a vehicle and have a great experience from it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Stopped by to look at cars.

Stopped by to look at cars. Very friendly staff. Never felt perused and purchased my 1st brand new car. I really enjoyed the experience.

Stopped by to look at cars.

Stopped by to look at cars. Very friendly staff. Never felt perused and purchased my 1st brand new car. I really enjoyed the experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Quick and easy sales process , aamzing service department

Quick and easy sales process , aamzing service department , great inventory , easiest sales process been buying all my cars here since 2012.

Quick and easy sales process , aamzing service department

Quick and easy sales process , aamzing service department , great inventory , easiest sales process been buying all my cars here since 2012.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I love the dealership!

I love the dealership! The buying experience went so smoothly! And I love the online service appointments.

I love the dealership!

I love the dealership! The buying experience went so smoothly! And I love the online service appointments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Technicians at dealership need to have better customer

Technicians at dealership need to have better customer service skills and be more attentive to customers

Technicians at dealership need to have better customer

Technicians at dealership need to have better customer service skills and be more attentive to customers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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No order or communication and nothing is getting done

No order or communication and nothing is getting done about my current situation. I keep getting passed on so none of them have to deal with what i’m struggling with. By far the worst dealership I have ever had business with.

No order or communication and nothing is getting done

No order or communication and nothing is getting done about my current situation. I keep getting passed on so none of them have to deal with what i’m struggling with. By far the worst dealership I have ever had business with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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The process was very quick.

The process was very quick. The dealer was extremely helpful and efficient I highly recommend the dealership

The process was very quick.

The process was very quick. The dealer was extremely helpful and efficient I highly recommend the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Service dept has had my car for a week with no diagnosis.

Service dept has had my car for a week with no diagnosis. No calls from dealership with information. I’ve had to call and been pushed off to a voicemail box that is full so no messages can be left. Called again and insisted that a message be delivered but still no response. Do not buy from here or expect any service!

Service dept has had my car for a week with no diagnosis.

Service dept has had my car for a week with no diagnosis. No calls from dealership with information. I’ve had to call and been pushed off to a voicemail box that is full so no messages can be left. Called again and insisted that a message be delivered but still no response. Do not buy from here or expect any service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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