Classic Chevrolet Cadillac Buick GMC

New 877-213-5605 Dealer Website
Used 866-577-1036 Email Dealer
Service 866-413-5834

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Sales 8:00 AM - 7:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:00 AM - 7:00 PM
Tue 8:00 AM - 7:00 PM
Wed 8:00 AM - 7:00 PM
Thu 8:00 AM - 7:00 PM
Fri 8:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 1:00 PM
Sun Closed
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Reviews

4.9
Average based on 93 reviews
  • Great Repair Work and Service

    Repair work is excellent. Mr. Gaspard explained what work needed and done in reasonable time. Also appreciate the car was clean upon pickup.

    Dealer Response

    Charles, thank you for taking the time to leave us a review and for giving us helpful feedback. We're glad that the rest of the service team were ...


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    Repair work is excellent. Mr. Gaspard explained what work needed and done in reasonable time. Also appreciate the car was clean upon pickup.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Charles, thank you for taking the time to leave us a review and for giving us helpful feedback. We're glad that the rest of the service team were able to repair your car to your standards. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best regards, Anthony Toupes (anthony@myclassicgm.com)


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  • Great car buying experience

    Prompt, friendly, and accommodating to customer's needs. The quickest car buying experience of my life.

    Dealer Response

    Thanks for your outstanding review, Richard! We're glad to hear that our team was very friendly, prompt and accommodating! We strive to provide ex...


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    Prompt, friendly, and accommodating to customer's needs. The quickest car buying experience of my life.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your outstanding review, Richard! We're glad to hear that our team was very friendly, prompt and accommodating! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jason | Kuchera jason@myclassicgm.com


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  • Could have been a lot better!

    I do secret shopping, I have done it here before, but on this visit I was just on my own. But after seeing what the company expects I was very dis...


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    I do secret shopping, I have done it here before, but on this visit I was just on my own. But after seeing what the company expects I was very disappointed on this visit. No one met me out in the garage when I drove up. When I came it there were two of your staff who just nodded and would not wait on me while one young lady was doing all the work. Finally those two walked off and went somewhere else and left that young lady alone. She had someone on the phone, the phone was ringing and there was someone at her counter she was helping. I must have waited for 10 minutes before she could get to me. Since I had been here before, I guess that is why, she didn't point out any of the things available while I was waiting. I did ask, about 5 minutes into my wait, how long it would be. A young man told me I was the only car so it would be about 15 minutes. So 45 minutes later I was told my car was ready. No one told me what would be done or what it would cost. I noticed a seal being replaced and I asked what that was for and the lady checking me out didn't know and didn't offer to find out. Oh well! Now I know you wash the cars as a courtesy and vac them out but if you are going to wash my car please really wash it. There were places on it where the road film was still on it so it came out very spotty and didn't look good. There was stuff in the car so they vac-ed out the driver's side only and that was fine. I feel that your company wants to do a superior job and that is one reason they hire secret shoppers to come and check you out. As I said, I was not there as a secret shopper this time but I think the service dept could do a better job of upholding the standard your company has set. You called me last time I turned in one of these, and if you want to contact me again you may but I am not mad, I am just disappointed. I have never used a dealership to maintain my vehicle but the warranty offered enticed me to do so. Now I may just take my car where I usually take one and keep track of the paperwork to maintain the warranty.

    Came in for service or repair
    Does not recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since March 2011

Classic Southeast Texas in Beaumont, TX, also serving Nederland, TX and Silsbee, TX is proud to be an automotive leader in our area. Since opening our doors, Classic Southeast Texas has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

If you would like financing options and you are in the market to purchase a new Buick, Cadillac, Chevrolet, GMC or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust.

"Your Favorite Hometown Dealer!!!"