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Scoggin-Dickey Chevrolet Buick

(43 reviews)

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(43 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Always great service.

Always great service. Wouldn't trade anywhere else. Bought my first car there back in 1975. That ought to tell you something.Etc.,etc,.etc.,etc.

Always great service.

Always great service. Wouldn't trade anywhere else. Bought my first car there back in 1975. That ought to tell you something.Etc.,etc,.etc.,etc.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Roy! We truly appreciate your loyalty to Scoggin Dickey Chevrolet Buick over the years. It's wonderful to hear about your positive experiences since 1975! We look forward to providing you with great service for many more years to come. Feel free to visit us anytime! Sincerely, David Zwiacher; davidz@scoggindickey.com; (806) 798-4000

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everything went great.

everything went great...the service advisor was very prompt and knowledgable...the repair went very quickly...i couldn' have asked for anything to go better

everything went great.

everything went great...the service advisor was very prompt and knowledgable...the repair went very quickly...i couldn' have asked for anything to go better

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Terry! We truly appreciate your kind words and are thrilled to hear that your experience with Scoggin Dickey Chevrolet Buick was so positive. It's great to know that our service advisor was prompt and knowledgeable, and that your repair went quickly. We look forward to seeing you again for any future needs! Sincerely, Brett Birdsinger, bbirdsinger@scoggindickey.com (806) 798-4000

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Friendly, helpful, kind and prompt.

Friendly, helpful, kind and prompt. Our sales person did an excellent job getting us the vehicle we want and made the process fast, just how we like it.

Friendly, helpful, kind and prompt.

Friendly, helpful, kind and prompt. Our sales person did an excellent job getting us the vehicle we want and made the process fast, just how we like it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review! We're thrilled to hear that our team at Scoggin Dickey Chevrolet Buick provided you with friendly, helpful, and prompt service. It's great to know that you found the process to be fast and efficient. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, David Zwiacher; davidz@scoggindickey.com; (806) 798-4000

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New car purchase and add on work

Bought a new Suburban and it arrived early. The buying/closing process was great. Came back to have additional items added and the service was terrific.

New car purchase and add on work

Bought a new Suburban and it arrived early. The buying/closing process was great. Came back to have additional items added and the service was terrific.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Russell, we love hearing about customers who have had a terrific experience at Scoggin Dickey Chevrolet Buick. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Sincerely, David Zwiacher; davidz@scoggindickey.com; (806) 798-4000

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Best GM dealership in West Texas

They were very knowledgeable and despite being busy was able to fix my vehicle CORRECTLY in a reasonable amount of time. Other places would not even look at my truck for 10 days. This place has great customer service. Earned my business from now on. Best GM dealership in Lubbock hands down.

Best GM dealership in West Texas

They were very knowledgeable and despite being busy was able to fix my vehicle CORRECTLY in a reasonable amount of time. Other places would not even look at my truck for 10 days. This place has great customer service. Earned my business from now on. Best GM dealership in Lubbock hands down.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Brett Birdsinger, bbirdsinger@scoggindickey.com (806) 798-4000

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truck purchase

this place is awesome, my husband found what he was looking for online, called and spoke to Mike, he had all paperwork ready to be signed when we got there. highly recommend!

truck purchase

this place is awesome, my husband found what he was looking for online, called and spoke to Mike, he had all paperwork ready to be signed when we got there. highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us, Audie! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you and your husband again down the road. Sincerely, David Zwiacher; davidz@scoggindickey.com; (806) 798-4000

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Best and Most Trusted Dealer

This is by far the best and most trusted dealership I have ever been in. No haggle, no high pressure, just facts. They listened and helped and worked with me. Casey did an amazing job.

Best and Most Trusted Dealer

This is by far the best and most trusted dealership I have ever been in. No haggle, no high pressure, just facts. They listened and helped and worked with me. Casey did an amazing job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robert, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, David Zwiacher; davidz@scoggindickey.com; (806) 798-4000

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satisfied customer

Unexpectedly nice no pressure dealership. For a team, they help cover every spot and made sure we the customer were taken care of. The walk-through of the vehicle benefits was spot on I will definitely refer this dealership

satisfied customer

Unexpectedly nice no pressure dealership. For a team, they help cover every spot and made sure we the customer were taken care of. The walk-through of the vehicle benefits was spot on I will definitely refer this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, David Zwiacher; davidz@scoggindickey.com; (806) 798-4000

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New Truck Purchase - 5 Star Experience

Casey was a wonderful sales representative! He answered all my questions, took the time to explain anything and everything in an understandable way, and carried a great attitude the whole way through.

New Truck Purchase - 5 Star Experience

Casey was a wonderful sales representative! He answered all my questions, took the time to explain anything and everything in an understandable way, and carried a great attitude the whole way through.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the five-star rating, Karissa! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, David Zwiacher; davidz@scoggindickey.com; (806) 798-4000

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Great!!

Tevin was awesome! Great guy and the process was easy. Even though I was being difficult Tevin was patient and helped a ton!

Great!!

Tevin was awesome! Great guy and the process was easy. Even though I was being difficult Tevin was patient and helped a ton!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that <STAFFER FIRST NAME/S> assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, David Zwiacher; davidz@scoggindickey.com; (806) 798-4000

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