Subaru of Missoula

Our 2017 Outback required a head unit replacement, with a hefty price tag. Subaru of Missoula went to work and saw that the situation was remedied. I recommend them without reservation. They are knowledgeable, reliable and personable and stand behind their cars!

Our 2017 Outback required replacement of a head unit, at a hefty price tag. The folks at Subaru of Missoula went to work and came up with a solution for our situation. I strong recommend this local dealership and know that they will stand behind any vehicle - new or used - that they sell.

After picking up wife from Hospital developed a loud noise from underneath. Drove to dealer and discovered a small rock in brake system. Fast friendly and great customer service. Wouldn't go any place else.

The experience of buying a car from this dealership and the salesperson assisting me was very positive and professional. I expect the same professional and helpful experience in the future in assisting me to maintain my new Subaru.

We recently made an appointment with Tyler Monaco to test drive a new Forester. We were very pleased with the whole experience. Tyler was accommodating and well informed and went above and beyond to make sure we got the vehicle we wanted. After the sale he contacted us to assure that we we handling the transition to the new technology and vehicle. He followed up on the extras we’d negotiated with the purchase. We highly recommend Tyler and the dealership to all looking for a new Subaru.

Bought a fog for $83 did not work paid $65 to have it programmed still did not work. They would NOT refund the money for the fog. I’m out $148. Service was horrible. I would NOT RECOMMEND SUBURU OF MISSOULA...

Tyler did a great job of finding us the exact model of Crosstrek we wanted and was able to get us a competitive price in relation to the other dealers in the area. Although I was appalled at the way the dealership does business after the price is negotiated. The finance person tried to sell us the maintenance package through the dealership by outright lying to us by telling us maintenance must be done through a certified Subaru mechanic. He stated work done by anyone else would void any manufacturer warranty. Luckily, I had a feeling this was a lie and let him know that we were not interested. I did my research and came back the next day to pick up the car and was confirmed by Tyler that this is not the case. The manager did not do a good job of easing my concerns of employees lying to add sales. He chalked it up to a disagreement of personality’s or egos and apologized that “I felt this way about my interaction with the finance employee”. He continued to recommend their maintenance package through the entire conversation. It’s circumstances like this that make it so hard to trust a dealership. I lost a lot of respect for this business as they weren’t even able to outright apologize for their deception without qualifying it. Honestly, I would not do business with them again and recommend that you look to other dealerships.

Bud was an absolute dream to work with-- we could not have asked for a better experience! The team at Subaru of Missoula go above and beyond to help in any way they can.

Bud was very helpful in making a decision to but a Subaru. He answered our questions and gave us the information we needed. Bud followed up with us quickly and offered to be available for any help we might need in the future. We would recommend him highly.

I was buying my 1st car, on my own, even though I’m married. The buying process was great and very much non-aggressive when it came to making my decision. I appreciate you guys! Thanks for making my experience enjoyable.