Denny Menholt University Honda

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
5 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    January 31, 2019

    Welcome to Missoula! It all started with our new 2018 Honda pilot that we bought in Seattle. After moving to Missoula just a few weeks after purchasing... our Honda Pilot it started exhibiting some really weird driving issues. I brought it into the dealership and dealt with Tracy in the service department. Tracy was all over it! He got us a loaner vehicle that support my family of 5. He helped move our car seats over to the loaner and make sure that we had everything we needed out of our Pilot. They replaced our rear differential after getting a new one from Honda. It was amazingly fast it only took two days. Including waiting for a new differential from Honda. Fast forward a couple of months now and I'm in the market for a new vehicle. I dealt with Kenny in the sales department and after three weeks of going back and forth with Kenny on what kind of car I wanted weather new or used, then what color I wanted, then what features I wanted. Then I how much I wanted to pay and how much I wanted for my trade. I really made him work for his sale. And, all throughout the process Kenny couldn't have been nicer and more pleasant to work with. Both my wife and I were working and traveling for work so it was hard to be at the same place at the same time throughout the purchase. Oh and did I mention dealing with 3 kids. Kenny made it amazingly easy by scheduling our time to be as short as possible at the dealership for each of us. He even came to our house to have me sign some documents just before I went on a flight out of town. Thank you Kenny for all your hard work! Now back to the service department with my CRV. I was in a minor fender bender and I brought my CRV over to Honda and Tracy and crew took my car in immediately and gave it the once over. Again the expediting of my service is fantastic especially when you don't expect the issues to arise and affect your life. Then just the other day after a particularly hard snowfall here in Missoula. My CRV was telling me that all of the fancy driving electronics like the accidental avoidance system and the lane keeping system were on the fritz. I drove myself over to Honda and there's Tracy again. Within 10 seconds of me telling him what my problem was he diagnosed and repaired it. All by cleaning a little spot on the front of my car. I guess the sensors need to be able to see the road... I just wanted to take a few moments to tell my story on how wonderful the team over at Denny Menholt Honda has been for me and my family and are now 2 Honda vehicles.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    November 25, 2017

    After a bad experience locally we drove North 50 miles and dropped in after a full day of car shopping...Kenny Young left a lasting impression of how to... treat a prospective customer...Wyatt kept that feeling moving...

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 25, 2017

    After a bad experience locally we drove North 50 miles and dropped in after a full day of car shopping...Kenny Young left a lasting impression of how to... treat a prospective customer...Wyatt kept that feeling moving...

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words! We strive to take great care of our customers and are pleased that you had a wonderful experience with our team.

  • 5.0 out of 5
    December 9, 2012

    I bought my 2003 Honda Element there used in 2006 and have had regular service as well as major maintenance done in their service department. First off,... the cost was very fair and they were conscious of doing scheduled repairs together so to keep cost down. I have never had to go back to have something fixed again after it was done the first time. A couple of times they had to keep the car longer and offered me a loaner car until it was done. A loaner car was also provided when I had major maintenance done there. People in the service department were very easy to work with and always helpful and honest. My wife had a 2005 Civic which she took there for a seatbelt sensor issue and oil changes and never had a problem as well as many Honda owning friends. Long story short, I am very wary of people who do work on my cars and in the past I did most of my own maintenance and repairs. I feel that this dealership is easy to work with, trustworthy and fair in prices.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for the review! We're thrilled that you had a great experience with us.

  • 5.0 out of 5
    July 20, 2012

    Shawn the salesman and the finance department bent over backwards to get me a great financing deal on the car I wanted. Thanks, University Motors!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you! We appreciate your kind words.