Reviews
This was our first experience at Volvo and we pleasantly
This was our first experience at Volvo and we pleasantly surprised, everyone was very helpful.
This was our first experience at Volvo and we pleasantly
This was our first experience at Volvo and we pleasantly surprised, everyone was very helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing us! We'll see you next time. Safe travels! - The Tom Kelley Volvo Cars Team
Very professional and clean environment with a large
Very professional and clean environment with a large selection of Volvo XC 60 vehicles! We worked with Ben Cauffman last fall when we happened to be driving through Indiana. He helped us navigate the infotainment system and test drive a few different versions of the XC 60 while we were still trying to decide whether to make the switch to the Volvo brand. We finally decided to purchase a few weeks ago only to be faced with tariff concerns. Ben was able to locate a vehicle that was already headed this way that met our specifications! Our experience was a pleasant one and we are really enjoying our new vehicle! We drove 2 1/2 hours from a neighboring state just to do business with Tom Kelley Volvo and Ben. We were that impressed! This was our first transaction with this dealership, but likely won’t be our last!
Very professional and clean environment with a large
Very professional and clean environment with a large selection of Volvo XC 60 vehicles! We worked with Ben Cauffman last fall when we happened to be driving through Indiana. He helped us navigate the infotainment system and test drive a few different versions of the XC 60 while we were still trying to decide whether to make the switch to the Volvo brand. We finally decided to purchase a few weeks ago only to be faced with tariff concerns. Ben was able to locate a vehicle that was already headed this way that met our specifications! Our experience was a pleasant one and we are really enjoying our new vehicle! We drove 2 1/2 hours from a neighboring state just to do business with Tom Kelley Volvo and Ben. We were that impressed! This was our first transaction with this dealership, but likely won’t be our last!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
JulieJ, we're delighted to hear that Ben and the team at Tom Kelley Volvo Cars made your experience so positive! It's wonderful knowing you found the perfect XC60 despite tariff concerns. Enjoy every mile in your new vehicle, and we look forward to seeing you again!
Even though my wife and I live over 80 miles away from
Even though my wife and I live over 80 miles away from the dealership we decided to purchase our Volvo on the 2nd visit. We both felt very comfortable there and very relaxed with everyone we spoke with.
Even though my wife and I live over 80 miles away from
Even though my wife and I live over 80 miles away from the dealership we decided to purchase our Volvo on the 2nd visit. We both felt very comfortable there and very relaxed with everyone we spoke with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wayne, we're delighted to hear that you and your wife felt comfortable during your visits at Tom Kelley Volvo Cars. Thank you for choosing us despite the distance! Enjoy your new Volvo!
Ben took care of my wife and I as we bought our first
Ben took care of my wife and I as we bought our first Volvo. He knew so many helpful details about the car, and helped everything about the process function smoothly. It was a low pressure situation, and I never felt like he was "selling" me anything. Mason spent time training us on the electronics and car features, and he is talented at explaining concepts clearly. I would recommend both of them to friends and family.
Ben took care of my wife and I as we bought our first
Ben took care of my wife and I as we bought our first Volvo. He knew so many helpful details about the car, and helped everything about the process function smoothly. It was a low pressure situation, and I never felt like he was "selling" me anything. Mason spent time training us on the electronics and car features, and he is talented at explaining concepts clearly. I would recommend both of them to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Trever! We are so glad Ben and Mason were able to help you with your Volvo. Let us know if you need anything in the future!
Hi Trever, we're delighted to hear that Ben and Mason made your first Volvo purchase a smooth experience at Tom Kelley Volvo Cars. Thank you for recommending them, and we hope you're enjoying all the features of your new car!
Everyone there was extremely knowledgeable, respectful,
Everyone there was extremely knowledgeable, respectful, and considerate of what we wanted. I would recommend them to anyone and continue to purchase vehicles here in the future!
Everyone there was extremely knowledgeable, respectful,
Everyone there was extremely knowledgeable, respectful, and considerate of what we wanted. I would recommend them to anyone and continue to purchase vehicles here in the future!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Tyler, thank you for recommending Tom Kelley Volvo Cars! We're delighted to hear that our team provided a respectful and knowledgeable experience. We look forward to assisting with your future vehicle needs! Enjoy your new ride!
It took me several visits and test drives to decide on a
It took me several visits and test drives to decide on a new car and Ben was patient and helpful through it all. So were the other dealership staff members that I came into contact with. From start to delivery it has been a very positive experience.
It took me several visits and test drives to decide on a
It took me several visits and test drives to decide on a new car and Ben was patient and helpful through it all. So were the other dealership staff members that I came into contact with. From start to delivery it has been a very positive experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad Ben was able to help you with your new Volvo!
Thank you for mentioning Mason! He is here to help you with any questions in the future as well!
I have only good things to say about Mason too, but I just couldn't recall his name when I completed the original survey.
Mason was very helpful too, but I couldn't recall his name when I originally completed the survey.
This dealership is professional, low pressure,
This dealership is professional, low pressure, informative, courteous and has been a pleasure to work with.
This dealership is professional, low pressure,
This dealership is professional, low pressure, informative, courteous and has been a pleasure to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Cathy! We are so glad Ben and the team were able to help you with your Volvo!
By far the best experience I've had purchasing a car.
By far the best experience I've had purchasing a car. Ben was friendly, patient and knowledgeable. I test drove a handful of vehicles and Ben happily answered all my questions and helped determine which vehicle was the right choice for me. Overall, a great experience!
By far the best experience I've had purchasing a car.
By far the best experience I've had purchasing a car. Ben was friendly, patient and knowledgeable. I test drove a handful of vehicles and Ben happily answered all my questions and helped determine which vehicle was the right choice for me. Overall, a great experience!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Sam! We appreciate you giving Ben the opportunity to help you find your new Volvo!
i called ben they day before and he had the truck already
i called ben they day before and he had the truck already to go the next morning. went with me on the test drive. everything looked good, bought the truck and everything was painless
i called ben they day before and he had the truck already
i called ben they day before and he had the truck already to go the next morning. went with me on the test drive. everything looked good, bought the truck and everything was painless
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for working with Ben and Logan on the Jeep! Let us know if we can help in the future!
Great transaction.
Great transaction. No hassle, no fuss. In and out in under an hour. Ben was a great salesman and helped out and understood my needs.
Great transaction.
Great transaction. No hassle, no fuss. In and out in under an hour. Ben was a great salesman and helped out and understood my needs.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for allowing Ben to help you with your vehicle purchase! We are so glad he was able to help!