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Subaru of South Hills

(1,385 reviews)

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(1,385 reviews)

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Buyer beware!

Buyer beware! If you're purchasing a pre-owned vehicle, they do NOTHING to ensure it's road ready before they put the cars in the lot. Within two weeks of purchasing our pre-owned vehicle, we had a serpentine belt, water pump, and grinding breaks. After several attempts to reach our salesman, we finally got in touch with the general manager, who did promptly respond. To their credit, they provided a loaner and did pay for half the repairs but, the front breaks still grind, they tried to say it was the rotors so they didn't have to pay to replace the pads. The repairs should've been done BEFORE it went on the lot. And not one dime should've come out of pocket to repair the issues that were due to a lack of maintenance. I would never recommend this dealership to anyone. If you're shopping pre-owned, look elsewhere.

Buyer beware!

Buyer beware! If you're purchasing a pre-owned vehicle, they do NOTHING to ensure it's road ready before they put the cars in the lot. Within two weeks of purchasing our pre-owned vehicle, we had a serpentine belt, water pump, and grinding breaks. After several attempts to reach our salesman, we finally got in touch with the general manager, who did promptly respond. To their credit, they provided a loaner and did pay for half the repairs but, the front breaks still grind, they tried to say it was the rotors so they didn't have to pay to replace the pads. The repairs should've been done BEFORE it went on the lot. And not one dime should've come out of pocket to repair the issues that were due to a lack of maintenance. I would never recommend this dealership to anyone. If you're shopping pre-owned, look elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Ed, I appreciate you taking the time to share this feedback. I'm sorry to hear you had to deal with these issues after your purchase—it’s certainly not the experience we want for anyone. While I'm glad we were able to help with part of the repair costs and provide a loaner, I understand your frustration with how everything unfolded. I’d like to make sure your concerns are fully understood and properly reviewed. Please feel free to reach out to me directly so we can talk more about this. Best, Amanda Hayes - General Sales Manager - amandahayes@lithia.com

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I purchased a 2025 Impreza Hatchback last week and I love

I purchased a 2025 Impreza Hatchback last week and I love it! I had leased 4 Suburu’s and bought out my last lease 7 years ago and now got a new one. Just love them! The Sales team was great and Rob Clay was just awesome to work with. He is very informed and went out of his way to help me get the deal I wanted. Drop in and pay them a visit!

I purchased a 2025 Impreza Hatchback last week and I love

I purchased a 2025 Impreza Hatchback last week and I love it! I had leased 4 Suburu’s and bought out my last lease 7 years ago and now got a new one. Just love them! The Sales team was great and Rob Clay was just awesome to work with. He is very informed and went out of his way to help me get the deal I wanted. Drop in and pay them a visit!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cheryl, we're delighted to hear that Rob and the Subaru of South Hills team made your purchase experience a great one! Enjoy every moment with your new 2025 Impreza Hatchback. Thanks for choosing us again!

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I purchased my first new vehicle at South Hills Subaru

I purchased my first new vehicle at South Hills Subaru last week. My salesman Rob Clay was so pleasant and easy to deal with that my purchase experience was excellent. The rest of the staff was also very helpful and friendly. I highly recommend this salesman and dealership.

I purchased my first new vehicle at South Hills Subaru

I purchased my first new vehicle at South Hills Subaru last week. My salesman Rob Clay was so pleasant and easy to deal with that my purchase experience was excellent. The rest of the staff was also very helpful and friendly. I highly recommend this salesman and dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Craig, congratulations on your first new vehicle purchase! It’s wonderful to hear that Rob Clay and the team at Subaru of South Hills made your experience excellent and enjoyable. Your recommendation means a lot to us, and we look forward to helping you again in the future.

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If you want to buy a new Subaru go see Tony at Subaru of

If you want to buy a new Subaru go see Tony at Subaru of South Hills

If you want to buy a new Subaru go see Tony at Subaru of

If you want to buy a new Subaru go see Tony at Subaru of South Hills

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the recommendation! We hope to see you again in the future!

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Passed inspection on a car with dry rotted tires.

Passed inspection on a car with dry rotted tires. When we found out about them they would do nothing to make it right. Reporting them to the Attorney General.

Passed inspection on a car with dry rotted tires.

Passed inspection on a car with dry rotted tires. When we found out about them they would do nothing to make it right. Reporting them to the Attorney General.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

It's concerning to hear about your experience with the inspection and tires. We strive for thoroughness in our inspections, so this feedback is important to us. Please reach out directly if you'd like to discuss further or have any questions we can address. Thank you, Amanda Hayes - General Sales Manager - amandahayes@lithia.com

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Everyone at the dealership was very helpful, kind and

Everyone at the dealership was very helpful, kind and professional. I was Very happy with dealership.

Everyone at the dealership was very helpful, kind and

Everyone at the dealership was very helpful, kind and professional. I was Very happy with dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

It is lovely to hear that you had an awesome experience at Lithia Hyundai of Anchorage! We appreciate you taking a moment to leave your feedback and look forward to welcoming you back again!

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I’m always taken care of well.

I’m always taken care of well. I am very much appreciative of you service. Thank you!

I’m always taken care of well.

I’m always taken care of well. I am very much appreciative of you service. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

It’s great to hear that you continue to have positive experiences with Subaru of South Hills! We truly appreciate your kind words and are grateful for your trust in our service. We look forward to helping you again in the future!

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The work is done well and while they advise you on the

The work is done well and while they advise you on the best practices to keep your car running optimally, they don’t try to upsell you

The work is done well and while they advise you on the

The work is done well and while they advise you on the best practices to keep your car running optimally, they don’t try to upsell you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for sharing your experience with Subaru of South Hills! We're glad to hear that our team provided helpful advice without any pressure. We appreciate your trust in us and look forward to serving you again!

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Some of the employees were friendly…others need more

Some of the employees were friendly…others need more training. Was happy with the service, though

Some of the employees were friendly…others need more

Some of the employees were friendly…others need more training. Was happy with the service, though

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We're glad to hear you were happy with the service overall. We appreciate your feedback on the team and will make sure it is shared to help improve training where needed. We hope to assist you again soon!

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Sale Rep was great.

Sale Rep was great.. (Steven Wine) Notified me right away when I was approved for my loan.. Nice staff

Sale Rep was great.

Sale Rep was great.. (Steven Wine) Notified me right away when I was approved for my loan.. Nice staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Gary, it’s fantastic to hear that Steven Wine and the team at Subaru of South Hills provided such great service! We appreciate you sharing your experience and hope to assist you again in the future.

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