Little Joes Autos

3.3 out of 5 3.3

Reviews

3.3 out of 5 3.3
14 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    January 9, 2020

    Let’s just say We are in love with our 2010 Ford Fusion. We went into Little joes not thinking we were getting a car we just wanted to know what they had... to offer because I have seen all the amazing reviews. This is our first time ever financing a car.. My sales coach was Adam and mark helped with signing the paperwork. They were both amazing and so helpful and nice. My experience was amazing. They really work with you and treat you like you’re family. I didn’t feel rushed or pushed into anything. They answered every question I had. We were comfortable and they really find the best car that suits you. I highly recommend them to anyone that is trying to get a new car. I will be getting all my future cars through them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 18, 2019

    My daughter got car helpful ad understanding best customer service gd car help me ad my daughter loved her car ad the people who helped

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • November 22, 2011

    Buying my 2001 Corvette ZO6 was a great experience at Little Joe's. Sales people and all the staff were very friendly. I found one small problem with the... car and they fixed it on the spot. I came from Dover Delaware to purcase this car and since I came from a long way they filled the tank for my return trip. Great overall deal.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 9 found this review helpful. Did you?
    Dealer Response

    Thank You!!!!! We appreciate your business and if we can be of any help to you in the future please let us know!!! Thanks, Heath Wynn Sa...les Manager Little Joes Autos 1601 S. Military Hwy Chesapeake, Va 23320 (757)420-8214

  • 5.0 out of 5
    November 24, 2018

    He was very professional got the job done real fast very nice guy that is what we need and help us on the way I would recommend him to anyone the needs... of vehicle

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    October 12, 2018

    This service department is a JOKE!!!! Never go here! They are not honest or helpful! Prices change on service, work does not get completed, not to mention... they had my vehicle for almost a month with little to no communication! Horrible expierence. If you need your Mitsubishi serviced, take the time to drive to Greenville! Don’t go to Little Joe’s! You have been warned!!!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 1.0 out of 5
    August 10, 2018

    I will never get another car from little joes.they are a piece of xxxx. Customer service,service department and cars are junk. I got a Ford Fiesta and... the transmission went out after 5 months. Prior to it going out, I had to take it up there 3 times to get it worked on. I highly WOULD NOT recommend them to my worst enemy

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    February 12, 2018

    My experience was great. My sales associate, Mike, was excellent and very caring and understanding. We felt very comfortable, a really family atmosphere.... We went shopping for a used car and drove away with a new car. We are sooooooooo greatful. Thanks little Joe's, but mostly, Mike, you made our day. Thanks, Pauline Diggs and Anthony Griffin.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    January 31, 2018

    I gave this buyer one star on everything earlier tonight because I was upset about a gas situation. Well the issue has been solved thanks to the general... manager of Sales Mr. RUSS HIMSELF!!! He told me to bring my car back to Little Joes the next two times that it is on E and they will pump me to Full!!! I am now a satisfied Little Joes customer!!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    January 31, 2018

    Thoroughly upset customer right now. I was promised a full tank of gas from Little Joes so naturally when I pulled up to the dealership to get the gas,... my tank was almost on Empty (gas light was even on). So I wait for about 30 minutes before getting services. While I'm waiting in the kids area I overhear a conversation going on with the staff there. One female had a mouth like a sailor. Totally inappropriate to curse where you work. So not professional. What if there were kids sitting in the play area? Anywho after waiting 30 minutes (I was told I had to wait until a staff brought back the "gas card") I was told to meet a staff at the nearest Wawa so they could fill my tank up. Well I overheard one worker say well it's only $46 left on the card. Another staff said well I need to fill up this car first (pointed to a car that was not mine). So a Little Joes rep turns to me and says hey meet my staff at the nearest wawa and if we are unable to fill up your tank to F then come back tomorrow and we will take care of you. He also assured me that at least $16 would be able to go to my tank tonight (as I was on E). So I get to wawa and the representative didn't arrive to almost ten minutes after me. Why so long I have no idea. He was probably joy riding. So we get to wawa and the staff assures me that it's $46 on the card and he would fill the first car up with $30 (as that car was priority over mine...how I don't know) and then the remaining balance would go to me ($16). So the rep fills up the first car and then walks over to mine. When he swipes the Little Joes Gas Card The Wawa Gas Pump DECLINED it due insufficient funds. The rep then proceeded to say follow me back to the dealership and we will get some money and then come back to Wawa. Dude my car is on E I am not going anywhere. Follow you to the dealership? Then follow you back to Wawa? I think not! Yes it was my fault for riding my car down to E BUT WHEN YOU ARE PROMISED A FREE TANK OF GAS why not? NEVER AGAIN! I ended up paying for my own gas because Wawa was packed and cars were behind me. Not to mention there were bystanders outside watching thee enitre charade. What sickens me the most is that Out of the four people who were involved in this charade only one person apologized. I called back to voice my opinion and got the worse phone customer service ever. I even left a voicemail for the manager who I doubt will call me back. The professionalism was at an all time low tonight at Little Joes. I am one unhappy customer. I will be posting this review on any and every site that I can find!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    6 people out of 9 found this review helpful. Did you?
  • 5.0 out of 5
    June 16, 2017

    When I first got to the dealership my spirits we're at an all time low because I had been through so much and I said to myself, these people are not going... to give me anything! I was wrong...I laughed the whole time I was there, they took care of my every need and treated me as if I was family! This was the most amazing experience and I am overjoyed with how they handled my issues and took care of me. I would recommend ANYONE to purchase a car from this establishment. The people are awesome! And the experience is something I will never forget!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 4 found this review helpful. Did you?
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