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Matthews Motors Goldsboro

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)
2020 consumer dealer award
View 5 awards
2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Purchased a 2021 Nissan Frontier today.

Purchased a 2021 Nissan Frontier today. Live approximately an hour or so from Goldsboro. Got to Matthews and was greeted by Esteban. Told him what I had for down payment, they were very proficient, and got financed within a very reasonable time!! Truck came with lifetime warranty. No complaints here. Would definitely recommend to family and friends!!

Purchased a 2021 Nissan Frontier today.

Purchased a 2021 Nissan Frontier today. Live approximately an hour or so from Goldsboro. Got to Matthews and was greeted by Esteban. Told him what I had for down payment, they were very proficient, and got financed within a very reasonable time!! Truck came with lifetime warranty. No complaints here. Would definitely recommend to family and friends!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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horrible experience

These people promised to put a new windshield and roof racks on a car we bought from them. We have now taken the car up there 4 different times and they still haven’t done the work. Each time they lie about why the work was not done. These are the most dishonest people I have ever come across. You should never do business with them.

horrible experience

These people promised to put a new windshield and roof racks on a car we bought from them. We have now taken the car up there 4 different times and they still haven’t done the work. Each time they lie about why the work was not done. These are the most dishonest people I have ever come across. You should never do business with them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Worst dealership

This is one of the worst dealerships I've ever worked with. They do not fix your vehicle properly when under warranty. They only care about whatever is cheapest for them, not about customer satisfactory let alone the safety of their customer. They are disrespectful, they take advantage of new military families and personnel that have moved into the area. I would not suggest this dealership to anyone let alone anyone on base. If anything I would deter them from ever going through this dealership for a vehicle.

Worst dealership

This is one of the worst dealerships I've ever worked with. They do not fix your vehicle properly when under warranty. They only care about whatever is cheapest for them, not about customer satisfactory let alone the safety of their customer. They are disrespectful, they take advantage of new military families and personnel that have moved into the area. I would not suggest this dealership to anyone let alone anyone on base. If anything I would deter them from ever going through this dealership for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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