Reviews
Great Experience With Giovanni
The best sales man i have come in contact. Made car buying very easy. Would definitely recommend him. Explained everything and gave us the best deal in the whole tri state area.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Anshul for the kind words! We thank you for your business and look forward to your next visit!
2018 Acura RDX Purchase
My experience at Elite Acura was markedly pleasant compared to dealing with other dealerships in my recent purchase of my 2018 Acura RDX. Joe Ditro is a true professional, very friendly and knowledgable. He put me in touch with Giovanni Paparo who immediately treated me like a valuable customer, not only a potential sale. He brought the car of my choice to sales area and gave me the key so that I could sit in the car despite my telling him I did not need to test drive the car, as I had done so previously. He shepherded me through the entire process with kind and patient expertise and remained with me until the purchase was complete, including payment and paperwork. He then walked me out to my car telling me to call him at anytime, should I have questions or concerns. I found this personalization above anything I experienced buying cars in the past. Lastly, I want to commend Sung Kim for his expert and efficient handling of the payment/paperwork process and for his kindness and patience as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Ivfailla for the kind words! It is always great to hear that we were able to make a customer's experience truly exceptional! We thank you for your business and look forward to your next visit!
Car Buying Experience With Giovanni
When I inquired via telephone about end of lease options I spoke to Giovanni and set an appointment to visit the Elite Acura dealership. Giovanni answered all my questions in a professional manner and informed me that he wanted to earn my business. Without any haggling we worked out a deal and I drove off the lot in my new 2018 TLX. I am truly satisfied with the service at Elite Acura and will recommend the dealership to family and friends in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Kevin for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
2018 TLX
Recently leased a 2018 TLX. the whole process was very professional from start to finish. I couldn?t be happier with the entire process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Lou for the kind words! We thank you for your business and look forward to your next visit!
Exceptional as always!
Purchased our 3rd Acura today from Elite. The honesty, technical knowledge and efficiency of the Sales Department is exceptional. It?s why we return time and time again. Scott Goldberg made the transaction for us, it was a pleasure from start to finish. Highly recommend you walk through Elite?s doors. The service department rates the same - they have actually ?undersold? repairs at times - stating the v could be repaired with much cheaper alternatives
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rob, thanks for your kind words for Scott and also for our service department! We are glad to hear we've earned your repeat business...wow three cars!
Excellent service!
Ben made my service visit as smooth and easy as it gets. He explained what was needed and I was on my way in no time. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Dave, glad to hear that Ben did a great job for you! We appreciate your business!
Great expierence !
I just bought a 2016 acura tlx and am very happy with the purchase and the experience I had at Elite Acura! Duane and his team really worked with me and were able to get me the deal I wanted. They knew I have been shopping around for awhile and was not getting anywhere but they were able to help me out and not make me go outside my budget! Thanks again !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Danielle for the kind words about Duane and his team! We are thrilled that you had such a great car buying experience here with us! We thank you for your business and look forward to your next visit!
My buying expierience
Giovanni was a very nice salesman who did not push the deal but instead informed us really well about the car and different options. We felt very comfortable and confident buying the car with him. He made the experience pleasant and not stressful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Magdelena for the kind words about Giovanni! We thank you for your business and look forward to your next visit!
Customet
Sales lady was excellent. Everyone was courteous and helpful.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you PJ for the kind words!
Had a great experience
Quick , simple and easy . 2nd car from this dealer . They have their act together . Salesman knew everything about the car . Wow!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Erik for the kind words! We thank you for your business and look forward to your next visit!