Reviews
CJ was the best he helped me out a lot their service is
CJ was the best he helped me out a lot their service is spectacular speedy and professional definitely worth every penny!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Elite Acura. Feel free to reach out to us if you need anything. Have a wonderful day.
CJ was the best he helped me out a lot their service is spectacular speedy and professional definitely worth every penny!
Nick my sales consultant was absolute aces.
Nick my sales consultant was absolute aces. I’ve been looking to get a RDX for months and had to wait til my house closed. Nick was patient and kept in touch for about 3 months. He was professional and considerate. Mark the sales manager made the numbers easy, no xx, great 1st pencil. Basically the sales team was like hitting a trifecta at the Kentucky derby. The only issue I had was with finance dept. Finance employee was by far the worst person I’ve ever dealt with in my life of buying cars. Didn’t stand up to greet me, no emotion, no explanations, just point and sign. Basically a robot, borderline rude. Overall still 5 stars for sales as finance being devoid of human feeling doesn’t negate an overall great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Pat Oliveto General Manager - Elite Acura poliveto@group1auto.com
Fast and efficient.
Fast and efficient. Very thorough. Good customer service. Liked that I was seen very quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Terri, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I can usually get a quick appointment and Ryan explains
I can usually get a quick appointment and Ryan explains everything and keeps me informed on vehicle issues
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Elite Acura. We hope you have a great day!
After getting oil change, I parked my MDX at my driveway
After getting oil change, I parked my MDX at my driveway where now is leaving a puddle of oil so now there is these 3 huge puddle on my drivway
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Pat Oliveto General Manager - Elite Acura poliveto@group1auto.com (856) 380-5114
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Prompt great friendly service Explained in detail work
Prompt great friendly service Explained in detail work being done and cost excellent service would definitely recommend elite acura
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!
Easy and honest service department.
Easy and honest service department. Scheduling is simple and service is usually quick. Would recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!
Elite Acura is efficient, professional, courteous, and
Elite Acura is efficient, professional, courteous, and really nice to work with. Pete, our service manager and the service technicians do a wonderful job keeping my 99,000 mile Acura running in tiptop shape.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They listen.
They listen. They work with you. I’ve never had an interaction that was anything less than 100% positive. Their sales and service teams are amazing!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Elite Acura! Feel free to reach out to us if you need anything. Have a wonderful day.
The service center at Elite Acura in Maple Shade NJ has a
The service center at Elite Acura in Maple Shade NJ has a great system in place to make certain you and your vehicle is in good hands. The service reps are helpful, friendly and knowledgeable. If you wait for your repairs, the waiting area is always clean, welcoming and you get free coffee or tea.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Vance, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.