Reviews
Went to the dealership today Elite Acura Dealership to
Went to the dealership today Elite Acura Dealership to get that A1 service we are accustomed to. The service center lounge is perfect and designed to satisfy all requirements while your vehicle is being serviced. We only take both our vehicles Acura TL and Acura RDX there and no where else. The multi point expection is Amazing! Thanks Elite Acura, see you on our next auto Maintenance check up, etc
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
I am fully satisfied with the service.
I am fully satisfied with the service. They are very accommodating. An excellent service that was given.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Efficient and extremely accommodating.
Efficient and extremely accommodating. Excellent customer service, honest and able to communicate things that are need to be done. I got a coupon discount too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!
Service department could use some reorganization.
Service department could use some reorganization. Seems understaffed, and very much in disarray. Kinda unprofessional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Pat Oliveto General Manager poliveto@group1auto.com>
Got a very quick appointment With the holiday approaching
Got a very quick appointment With the holiday approaching they were able to set me up with a loaner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Timothy, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
I was happy with my first service here.
I was happy with my first service here. Great customer service and I didn’t feel taken advantage of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elite Acura. We hope to be of service to you again in the future. Best wishes, Elite Acura
Staff have always been very friendly and helpful.
Staff have always been very friendly and helpful. Service is completed in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're so happy we were able to help you out! Until the next time we meet, take care!
Good experience all around.
Good experience all around.CJ took care of me nicest person I’ve met kept me posted through out the whole service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!
I get my rdx serviced here all the time, the service dept
I get my rdx serviced here all the time, the service dept is top notch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Donna, thank you for your kind review; we are happy to pass along your comments to the team here at Elite Acura! Please don't hesitate to reach out if there's anything additional we can do for you.
Charlie was an excellent salesman, he helped me though
Charlie was an excellent salesman, he helped me though the process from start to finish and made sure I understood every step. Thanks Charlie!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dave, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!