Bert Ogden BMW

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4.5
(84 reviews)
Visit Bert Ogden BMW
Sales hours: 8:30am to 10:00pm
Service hours: 7:30am to 6:00pm
View all hours
Service Sales
Monday 7:30am–6:00pm 8:30am–10:00pm
Tuesday 7:30am–6:00pm 8:30am–10:00pm
Wednesday 7:30am–6:00pm 8:30am–10:00pm
Thursday 7:30am–6:00pm 8:30am–10:00pm
Friday 7:30am–6:00pm 8:30am–10:00pm
Saturday 8:00am–2:00pm 8:30am–10:00pm
Sunday Closed Closed
New (956) 450-6001 (956) 450-6001
Used (956) 287-3465 (956) 287-3465
Service (956) 287-3479 (956) 287-3479

Inventory

See all 89 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2020.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

Service center

Phone number (956) 287-3479

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

4.5
(84 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

Terrible service. First you dial #3 for parts and they...

Terrible service. First you dial #3 for parts and they don’t send you to the “parts” department just a woman who puts you on hold or “takes your message”. You never hear from them first you have to be the one to call even when promised a call or text directly from “Vince” who’s supposedly a parts manager. I ordered a part from there 2 months ago and for the first month there was no record of it even though I had already paid. Had to wait the second month because they barley ordered it and even though they put it on “rush” it got here 3 weeks late when I was told it was only a 1 week wait. Please take your business elsewhere unless you have time to go back and forth for months with these people for a single part.

1.0

Dealership sucks

This is my second trip to this location, I paid over 600$ for service on my bmw M235i and these services include cleaning out mass air intake, changing oil etc. Not long ago I was driving my car and I started feeling my car jolt and I took it to autozone and they said my mass air intake was going bad. I said theres no way since I RECENTLY got service done. They opened it up and it was filthy, like nothing had been cleaned out. Also after my service before, My car was left filthy, the inside was filled with dust , spots and marks all over. Anyways, I called BMW to not onlt complain about the mass air intake but also to ask about the charge pipe pricing. I spoke to some guy name frank who had helped me in services before(also not the best guy to ask anything for) and They were supposed to transfer me to parts but hung up. I called back and three times and I never spoke to anyone again because it just kept ringing and ringing. Ive had enough of this dealership and they have terrible customer service and no regard for any help. Dont buy a car here and definitely do not get your car service here for sure.

1.0

Avoid this dealership if you're interested in a pre-owned...

Avoid this dealership if you're interested in a pre-owned car, the moment I agreed a price I was told everything was good then a day or so went past and I texted Mario who assured me it was being serviced, what a complete and utter lie. They sold the car and didn't tell me, I was willing to put down a deposit but they said nothing. If you want to buy a BMW go to San Antonio BMW. I will never buy from this dealership.