Reviews
Very positive, timely follow up by staff.
Very positive, timely follow up by staff. Contacts have been very professional. Looking forward to possible December purchase of vehicle.
Very positive, timely follow up by staff.
Very positive, timely follow up by staff. Contacts have been very professional. Looking forward to possible December purchase of vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Shelley, we're glad to hear about your positive experience with our team at BMW of Toledo. We look forward to assisting you with your potential December purchase!
Kyle and his staff made sure to provide accurate
Kyle and his staff made sure to provide accurate assessment and cost to our Mini-Cooper. Everyone at the dealership was kind and professional. I received a courtesy ride back home when I had to attend an important meeting. Awesome staff!! Awesome dealership. I told Kyle personally that he earned our business and expect to be working with Yark BMW in the future. Thank you Kyle!!
Kyle and his staff made sure to provide accurate
Kyle and his staff made sure to provide accurate assessment and cost to our Mini-Cooper. Everyone at the dealership was kind and professional. I received a courtesy ride back home when I had to attend an important meeting. Awesome staff!! Awesome dealership. I told Kyle personally that he earned our business and expect to be working with Yark BMW in the future. Thank you Kyle!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Christopher, we're delighted to hear that Kyle and the team at BMW of Toledo provided such a positive experience for you. Thank you for choosing us, and we look forward to working with you again in the future!
Needed battery for my key fab on my way from Indianapolis
Needed battery for my key fab on my way from Indianapolis to Detroit. They were great! Made sure everything was handled with incredible professional service
Needed battery for my key fab on my way from Indianapolis
Needed battery for my key fab on my way from Indianapolis to Detroit. They were great! Made sure everything was handled with incredible professional service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ed, we're delighted to hear that our team at BMW of Toledo could assist you with such professional service during your trip. Safe travels on the road ahead!
Professional.
Professional. Timely. Consistent. No matter the tech. Now i just need eight more words. There.
Professional.
Professional. Timely. Consistent. No matter the tech. Now i just need eight more words. There.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for reviewing BMW of Toledo! It was so kind of you to share your experience, Gary.
The customer service is always excellent.
The customer service is always excellent. They are very easy to work with and willing to help.
The customer service is always excellent.
The customer service is always excellent. They are very easy to work with and willing to help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
All of us at BMW of Toledo are happy to see this wonderful feedback! Thank you, Don!
Tyrone was my service technician and he did a wonderful
Tyrone was my service technician and he did a wonderful job helping me get my car fixed and back on the road
Tyrone was my service technician and he did a wonderful
Tyrone was my service technician and he did a wonderful job helping me get my car fixed and back on the road
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rick, we're delighted to hear that Tyrone provided excellent service at BMW of Toledo and got you back on the road smoothly. Thanks for sharing your experience!
We are from South Carolina and our run flat rear tire
We are from South Carolina and our run flat rear tire failed on the Ohio Turnpike. We were in a panic as we were heading to our Grandson’s college football game on Saturday in East Lansing Michigan. We called the dealer and the team sprung into action. They were waiting for us when we arrived in the Tow truck. Even though it was just before closing time on a Friday, they had our tire switched and our SUV ready in 45 minutes. What great service and an awesome team. Every team member came and talked to us in the waiting area making sure we were OK. That included the parts department, service manager and office staff. Buy your BMW from this crew!!
We are from South Carolina and our run flat rear tire
We are from South Carolina and our run flat rear tire failed on the Ohio Turnpike. We were in a panic as we were heading to our Grandson’s college football game on Saturday in East Lansing Michigan. We called the dealer and the team sprung into action. They were waiting for us when we arrived in the Tow truck. Even though it was just before closing time on a Friday, they had our tire switched and our SUV ready in 45 minutes. What great service and an awesome team. Every team member came and talked to us in the waiting area making sure we were OK. That included the parts department, service manager and office staff. Buy your BMW from this crew!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kevin, we're so glad our team at BMW of Toledo could assist you during your trip and get you back on the road quickly! Thank you for sharing your experience with us. Safe travels to East Lansing, and we hope you enjoyed the game!
The staff treats me exceptionally and their service
The staff treats me exceptionally and their service (sales, mechanics, communication) is excellent! I would highly recommend them!
The staff treats me exceptionally and their service
The staff treats me exceptionally and their service (sales, mechanics, communication) is excellent! I would highly recommend them!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tim, thank you for the glowing recommendation! We're delighted to hear that our team at BMW of Toledo provided exceptional service across the board. We look forward to seeing you again soon!
I am so pleased with how Jim and his crew were so
I am so pleased with how Jim and his crew were so accommodating when my car needed it's oil service done. Jim explained all that the service tech was going to do and also informed me of other preventative maintenance that could be done if I so chose to include while my car was there. I appreciated the valet service and the video the technician made of everything he did. Thank you for everything!!
I am so pleased with how Jim and his crew were so
I am so pleased with how Jim and his crew were so accommodating when my car needed it's oil service done. Jim explained all that the service tech was going to do and also informed me of other preventative maintenance that could be done if I so chose to include while my car was there. I appreciated the valet service and the video the technician made of everything he did. Thank you for everything!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nikki, we're delighted to hear that Jim and the team at BMW of Toledo provided such a thorough and accommodating service experience. Thanks for sharing your positive feedback!
Efficient honest professional Would liked to have had
Efficient honest professional Would liked to have had the convertible lift mechanism repaired Just not for $6000.00
Efficient honest professional Would liked to have had
Efficient honest professional Would liked to have had the convertible lift mechanism repaired Just not for $6000.00
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear that our team at BMW of Toledo provided efficient and professional service. We understand the concern about repair costs and appreciate your understanding.