Reviews
Slow check in.
Slow check in. Slow check out. In for Oil change and vehicle check. Came out with car alerting me of obstruction when no obstruction Video sent was fine but I don’t care about a video. V expensive.
Slow check in.
Slow check in. Slow check out. In for Oil change and vehicle check. Came out with car alerting me of obstruction when no obstruction Video sent was fine but I don’t care about a video. V expensive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We apologize for the delays and any inconvenience caused during your visit. We aim to provide efficient service and it's disappointing to hear we fell short this time. If you have further concerns or questions, please feel free to reach out so we can assist you better.
Nice sales reps and nice service staff.
Nice sales reps and nice service staff. But if you're considering buying a "used" BMW, don't do it! Please don't do it. Even if you get one with low miles as I did, you'll be repairing that car every year for as long as you own it.
Nice sales reps and nice service staff.
Nice sales reps and nice service staff. But if you're considering buying a "used" BMW, don't do it! Please don't do it. Even if you get one with low miles as I did, you'll be repairing that car every year for as long as you own it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our sales and service teams. However, we're sorry to hear about the challenges you've faced with your vehicle. We wish we could prevent all repairs for our customers, but even if we could inspect every square inch of a car, this could still happen because a part is working until it isn’t, and if it is an internal component, then we wouldn’t know without disassembling the engine. If you'd like, feel free to reach out so we can discuss your concerns further. Your satisfaction is important to us.
I would grade a 10 if I could.
I would grade a 10 if I could. Yark always has superior service and great front of the house sales advisors. I usually work with Kyle in the service area and he is always attentive to my needs as we as my families. A+++++++ for the Yark Team! Mike M
I would grade a 10 if I could.
I would grade a 10 if I could. Yark always has superior service and great front of the house sales advisors. I usually work with Kyle in the service area and he is always attentive to my needs as we as my families. A+++++++ for the Yark Team! Mike M
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael, thank you for the glowing review! We're delighted to hear that Kyle and our BMW of Toledo team have consistently provided superior service. We appreciate your support and look forward to serving you again in the future!
Kyle was awesome as usual.
Kyle was awesome as usual. I choose BMW of Toledo for not just the cars but also the service. Service is the best in the region!
Kyle was awesome as usual.
Kyle was awesome as usual. I choose BMW of Toledo for not just the cars but also the service. Service is the best in the region!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joe, we're delighted to hear that Kyle and our service team at BMW of Toledo continue to impress you! Thank you for your loyalty and kind words.
The contact person was excellent.
The contact person was excellent. The loan process was not long. Excellent service. Nice car
The contact person was excellent.
The contact person was excellent. The loan process was not long. Excellent service. Nice car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are glad to hear that our team provided prompt sales support. Thank you for choosing BMW of Toledo, and enjoy the ride!
Always a great experience at BMW of Toledo.
Always a great experience at BMW of Toledo. Came in for routine service. Staff is friendly and knowledgeable.
Always a great experience at BMW of Toledo.
Always a great experience at BMW of Toledo. Came in for routine service. Staff is friendly and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rashad, it's fantastic to hear that you consistently have a great experience with us at BMW of Toledo. Our team appreciates your kind words and looks forward to serving you again!
Very positive, timely follow up by staff.
Very positive, timely follow up by staff. Contacts have been very professional. Looking forward to possible December purchase of vehicle.
Very positive, timely follow up by staff.
Very positive, timely follow up by staff. Contacts have been very professional. Looking forward to possible December purchase of vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Shelley, we're glad to hear about your positive experience with our team at BMW of Toledo. We look forward to assisting you with your potential December purchase!
Needed battery for my key fab on my way from Indianapolis
Needed battery for my key fab on my way from Indianapolis to Detroit. They were great! Made sure everything was handled with incredible professional service
Needed battery for my key fab on my way from Indianapolis
Needed battery for my key fab on my way from Indianapolis to Detroit. They were great! Made sure everything was handled with incredible professional service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ed, we're delighted to hear that our team at BMW of Toledo could assist you with such professional service during your trip. Safe travels on the road ahead!
Kyle and his staff made sure to provide accurate
Kyle and his staff made sure to provide accurate assessment and cost to our Mini-Cooper. Everyone at the dealership was kind and professional. I received a courtesy ride back home when I had to attend an important meeting. Awesome staff!! Awesome dealership. I told Kyle personally that he earned our business and expect to be working with Yark BMW in the future. Thank you Kyle!!
Kyle and his staff made sure to provide accurate
Kyle and his staff made sure to provide accurate assessment and cost to our Mini-Cooper. Everyone at the dealership was kind and professional. I received a courtesy ride back home when I had to attend an important meeting. Awesome staff!! Awesome dealership. I told Kyle personally that he earned our business and expect to be working with Yark BMW in the future. Thank you Kyle!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Christopher, we're delighted to hear that Kyle and the team at BMW of Toledo provided such a positive experience for you. Thank you for choosing us, and we look forward to working with you again in the future!
Professional.
Professional. Timely. Consistent. No matter the tech. Now i just need eight more words. There.
Professional.
Professional. Timely. Consistent. No matter the tech. Now i just need eight more words. There.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for reviewing BMW of Toledo! It was so kind of you to share your experience, Gary.