Peake BMW

The service department is such a scam. They will find any excuse to avoid covering stuff under warranty. They will lie and come up with xx reasons and pad the bill to the customer. There is a reason why people drive to Baton Rouge and surrounding areas for their BMW needs. They can't even keep a service manager - always changing hands.

Peake BMW has horrible service. I’ve been a loyal customer for over 30 years and their service has declined over the past two years.  The service technician dented the hood on my car and did not tell anyone until we were driving off and noticed the damage. They also left grease all over my light colored seats and did not replace screws on the trim. The service manager avoids phone calls. Buyer beware.

Mr Le in service is awesome and always in time. He always leaves a message and returns the phone calls

Far and away the worst dealer service I have ever encountered. Absolute garbage. The millisecond the sale is done, you move to the junk pile. The "service" advisor doesn't bother to look at what your appointment is about until you get there, and acts as if you're the idiot for expecting them to have what they need to perform the service THEY SCHEDULED. I would drive 3 hours out of my way to avoid these hacks.

dishonest and slick, no one takes responsibility, super budget treatment for a luxury price. avoid.

Been dealing with them on a lease for over two years. Consistently slick bordering on dishonest, staff is rude and not helpful and everything is someone else's fault. terrible service at a luxury price. i wonder if it's all BMW or just these guys, but i won't deal with either after this.

Been dealing with them on a lease for over two years. Consistently slick bordering on dishonest, staff is rude and not helpful and everything is someone else's fault. terrible service at a luxury price. i wonder if it's all BMW or just these guys, but i won't deal with either after this.

Our dealership for 10 or more years. They are always professional and efficient in their service. Mr Leanard Young helped us purchase our car in May. He was very professional and knowledgeable about the process. Was also attentive to our concerns and requirements on our search. We found just what we needed. Thank you Mr young for all your help.

The deal and the service were so good, we flew in from Texas to buy from Peake. Leonard Young made the process as painless as a car-buying experience can be.

I had the best experience with Peake BMW. Leonard Young was my salesman and he was amazing! He helped me get the exact car I wanted from building it and getting it so quickly!