Peake BMW

This was the best experience I've had buying a car and I've bought plenty. My client advisor was Joe Essa and when I explained to him my hectic schedule,... he went out of his way to make it as hassle-free for me as possible. He emailed me the contract and I signed it and sent it back and he had the car I wanted ready and waiting for me to pick up when I came in. I was dreading having to deal with a car dealership because it's usually such a long and stressful process. What a pleasant surprise this car buying experience was! Joe Essa is truly an asset to Peake BMW and I will definitely be buying my next car from him

Bought a 2017 x3—in October—today my car just shut down as I am driving into a parking garage—-it just stopped—-would not start—-called Peake and was told... to call a tow truck—-my car transmission would not shift into nuteral in order for the parking garage employees move the car out of the entrance gate—-finally got emergency service to help me get the car started—-putting the key fob next to the steering column—-but, told to take it to dealer——terrible, terrible, terrible! My $60,000 car —-not a year old—-and was told that they could not do anything for me,because they had too many cars in their service department —-and, there was no loaner car available and would not arrange for a rental—-so, will never buy another BMW——and will trade my BMW as soon as I can

Jason and Alex are awesome. Bought another car from Peake. Got a great deal and had a great dealer experience. Will return again and again.

Today I had the unfortunate pleasure of working with sales manager Jason Laporte. During our conversations Jason Laporte lied multiple times by telling... me he didn’t tell me something about pricing he had told me 15 minutes prior. The worst part is he tried to stuff in $21,846 into the deal under trade-ins. I feel bad for anyone who has to work with Jason Laporte who is a xxxxxxxx liar. BE EXTREMELY CAUTIOUS AND READ EVERY LINE IN ANY DEAL HE PRESENTS TO YOU!!!!

Everyone at Peake was very nice and personable at first...then that changed. After they “replaced and fixed” a sensor in my vehicle, which took several... attempts on their part over several weeks, my children and I found ourselves broken down on the side of the road. Long story short- they aren’t wanting to make this issue right and make my vehicle safe for my family. Again- at first they responded right away and were very helpful. Now, I can’t get anyone to return my phone calls. I’ve been very polite and thankful to the used car manager, Sam, and have even left messages for the GM, Joe, but neither have cared to respond by a phone call, text, or email. It’s sad that I’m the two and a half months I’ve owned my vehicle, it’s been in the shop more than it’s been with me. I sure would’ve loved to have been communicated with to get this issue resolved to finally get my vehicle back...safely.

The absolute worst experience ever. I was pressured to trade my car in because they were going to charge me $2500 for an oil leak and in the process of... the trade agreement the salesman promised to write off a credit card that was used to purchase an extended maintenance warranty 2 months before, which upon that purchase I was told I was purchasing an extended warranty. I made it very clear to all the salesman that I could not trade in my car with that outstanding credit card and they assured me it would be taken care of. After I traded my car in I realized that they did not keep their word and I still owe on a credit card for a maintenance warranty for a car I no longer own. These men will tell you anything you want to hear to get what they want but not keep their promises. Instead they told me it was my word against theirs and they could do nothing to help except pay me $1000 to take down all my negative reviews.

Ordered a sliver BMW logo (front) license plate via website for a gift for a friend who had his stolen. They misspelled my name, street number and sent... a black plate. Came after a full week or more, and wasn't even the right plate. Unbelievable!

Richie Enright is the man makes everything easy. He even recommended me to look at the 2017 BMW X5. Very easy going person!

Richie Enright always gets things done for us. Always has a vehicle available and all the work that is supposed to be done always gets done. Very professional.

I have had my both of my BMW's serviced at Peake for the last 2 years, and had great experience with the service department. I always know what to expect... and have never had any surprises when it came time to pay the bill. Richie Enright has been my service advisor for all of my repairs. He stays in touch with me throughout the repair and always has the vehicle ready in the time promised. The best part about working with Ritchie is communication, I couldn't ask for any better.