Thompson BMW

(4.3) 25 reviews

Dealer on Cars.com since December 2007

Currently in stock!

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New Used Service

Today's Hours

Sales 8:00 AM - 9:00 PM
Service 7:30 AM - 9:00 PM
Mon 8:00 AM - 9:00 PM
Tue 8:00 AM - 9:00 PM
Wed 8:00 AM - 9:00 PM
Thu 8:00 AM - 9:00 PM
Fri 8:00 AM - 9:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 9:00 PM
Tue 7:30 AM - 9:00 PM
Wed 7:30 AM - 9:00 PM
Thu 7:30 AM - 9:00 PM
Fri 7:30 AM - 9:00 PM
Sat 8:00 AM - 6:00 PM
Sun Closed

Reviews

4.3
25 lifetime reviews.
  • Great experience!

    Knew what I was looking for and they had it. Cut a very fair deal over phone. When I picked up car it was just as described. Great experience overa...ll!

    Customer Service
    Not Applicable
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    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your feedback, John! We hope you are enjoying your vehicle and look forward to working with you in the future.


  • Amazing staff!! Exceeded all expectations! Wow!

    Called the parts department at closing time and could not have been treated more courteously and professionally by Tom. He took the time find a soluti...on to my dilemma that six service people, four parts people at three other BMW dealers, and two rep from the BMW Genius Center could not solve. I am grateful and would highly recommend this dealership and will look to them for help with our three BMWs.

    Customer Service
    Not Applicable
    Quality of Repair
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    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Lisa, thank you for your feedback! We are thrilled to hear that Tom was able to help you figure out what was wrong with your vehicle, and look forward... to working with you in the future.


  • BMW Customer

    Being an out of state Buyer can sometimes be nerve racking especially when you are dealing with a dealership that you have never dealt with. In this p...articular purchase I found Thompson BMW to be a great place to deal with. Any concerns I might have had in the beginning were quickly devolved. The salesman I dealt with was exceptional [Rob RIdgway] and resolved any concerns I had quickly and efficiently. I might add that I was looking for an X5 in 5 states with a specific exterior and interior color combinations and with specific options I wanted. It was a rare combination but Thompson was the only dealer in 5 states that had it. The whole purchase process was made a piece cake by Thompsons sales, finance, and service departments. I would certainly purchase a vehicle from them again! Excellent experience!

    Customer Service
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    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for your feedback, Larry! We are thrilled that you chose to do business with our dealership and that your experience with Rob was a ...great one. We hope you enjoy your X5!


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Service & Repair

Service Reviews

4.3

10 lifetime reviews of the Service Department.

  • Amazing staff!! Exceeded all expectations! Wow!

    Called the parts department at closing time and could not have been treated more courteously and professionally by Tom. He took the time find a soluti...on to my dilemma that six service people, four parts people at three other BMW dealers, and two rep from the BMW Genius Center could not solve. I am grateful and would highly recommend this dealership and will look to them for help with our three BMWs.

    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lisa, thank you for your feedback! We are thrilled to hear that Tom was able to help you figure out what was wrong with your vehicle, and look forward... to working with you in the future.


  • Extremely great experience both buying & service

    I have purchased 3 BMW's in the last 4 years from Thompson BMW. I was very satisfied with my trade in's and the price I paid for my vehicles. the serv...ice dept. is the best, vehicle done on time and returned cleaned inside and out, I did send my neighbor to Thompson BMW and she did indeed purchase a BMW from Thompson. I well be a cust. for life and I strongly would recommend Thompson BMW.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Tom, it is a pleasure to hear a returning customer continue to have such an excellent experience with our team. They will be pleased to hear your kind... words. We appreciate your business and look forward to seeing you again in the future.


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Service Pricing

    Check Engine Light Diagnosis

    Complimentary

    Multi-Point Inspection

    Complimentary

    Car Wash

    Complimentary

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since December 2007

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Located in Doylestown, Pennsylvania, the staff at Thompson BMW will help you find the BMW vehicle you want.

Come on in and take a test drive! Our sales staff will help you find that new BMW or quality used car that you have been searching for.

We are conveniently located at Routes 313 & 611. The entire staff at Thompson BMW looks forward to serving you!

"Complimentary car wash, vacuum and loaner vehicles available with every service"
Thompson BMW
680 N Main St Doylestown, PA 18901
New (267) 884-0252
Used (267) 544-1696
Service (215) 798-6309
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