[{"id":560120,"firstName":"Jayne","lastName":"Carbonetta","titleText":"Sales Consultant","emailTxt":"jaynec@1800thompson.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":132,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":560132,"firstName":"Dennis","lastName":"Bridges","titleText":"Sales Consultant","shortBioText":"Dennis Bridges has been with Thompson BMW since October of 2016, but has been a member of The Thompson Organization since the 1980s. He is a regular participant in the MS150 City to Shore Bike Ride and enjoys cycling in his free time.\r\n\r\n\r\n\"I have been driving BMWs since the '80s,\" Dennis explains. \"The first was a 320iS, then a 540iS, and now my daily driver is a 1988 325iS - red, with a stick shift - that I really enjoy driving!\"","emailTxt":"dennis.bridges@1800thompson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/5d87e2ad636d.jpg","drDealerId":132,"dealerEmpStartDtUtc":"560044800","industryStartDtUtc":"560044800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":560138,"firstName":"Shaheed","lastName":"Sanders","titleText":"Sales Consultant","shortBioText":"Shaheed Sanders has been with Thompson BMW since 2002. He has been recognized with the prestigious Profile in Achievement Award for 12 straight years. When he is not selling cars, he enjoys coaching basketball and spending time with his wife and four sons. \r\n\r\n\r\n\"BMW is a world class brand,\" Shaheed says. \"I represent myself in that way here at Thompson. I give my clients a world class experience.\"","emailTxt":"shaheed.sanders@1800thompson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/8baa1310213e.jpg","drDealerId":132,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":560133,"firstName":"David","lastName":"Dembrosky","titleText":"Sales Consultant","emailTxt":"David.Dembrosky@1800thompson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":132,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":560128,"personPtyId":54048975,"firstName":"Raul","lastName":"Jimenez","titleText":"BMW Client Advisor","emailTxt":"raul.jimenez@1800thompson.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/083a1bbef090.jpg","drDealerId":132,"dealerEmpStartDtUtc":"1433116800","industryStartDtUtc":"1433116800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":560130,"firstName":"Steve","lastName":"Borghi","titleText":"Sales Consultant","emailTxt":"steve.borghi@1800thompson.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":132,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":560134,"firstName":"Norm","lastName":"Marrazzo","titleText":"Sales Consultant","shortBioText":"Norm Marrazzo has been a member of The Thompson Organization since 2005. He is an avid photographer and also enjoys cycling in his free time. \r\n\r\n\r\n\"My passion for the brand began when I purchased my first BMW in 1986, and continues every time I put another happy client in a new BMW!\" Norm explains.","emailTxt":"norm.marrazzo@1800thompson.com","combinedRecentReviewCnt":3,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/e668cdba7776.jpg","drDealerId":132,"dealerEmpStartDtUtc":"1143849600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":560136,"personPtyId":53992476,"firstName":"Rob","lastName":"Ridgway","titleText":"Sales Consultant","emailTxt":"rob.ridgway@1800thompson.com","combinedRecentReviewCnt":3,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/3d81a68438f7.jpg","drDealerId":132,"dealerEmpStartDtUtc":"1138752000","industryStartDtUtc":"1030838400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":560382,"personPtyId":54036946,"firstName":"Joe","lastName":"Bogansky","titleText":"Pre-Owned Sales Manager","shortBioText":"Joe Bogansky has been with Thompson BMW since 2007. He has earned BMW's esteemed Profiles in Achievement Award from 2007-2016. Joe is also a die-hard Philadelphia Eagles fan.\r\n\r\n\"When you successfully create a connection with your customers, many of them stay loyal for life. Achieving that connection is not easy,\" Joe says. \"The companies that succeed are ones that stay true to their core values over the years and create an environment that employees and customers are proud to associate themselves with. Thompson and BMW allow me to do just that - create that connection.\"","emailTxt":"Joeb@1800thompson.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/a2d5395cbf7e.jpg","drDealerId":132,"dealerEmpStartDtUtc":"1167609600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":560126,"personPtyId":53992407,"firstName":"Ryan","lastName":"Gordon","titleText":"Sales Consultant","shortBioText":"Ryan Gordon has been with Thompson BMW since 2016, and was the National Hybrid Sales Contest winner in July/August 2016. He is a musician and enjoys doing runs for charity.\r\n\r\n\r\n\"I started with BMW in Florida, and when I decided to relocate back to my hometown, I wanted to stay with the cars I grew very passionate about,\" Ryan says. \"The BMW truly is the Ultimate Driving Machine.\"","emailTxt":"ryan.gordon@1800thompson.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/0159e34acfcb.jpg","drDealerId":132,"dealerEmpStartDtUtc":"1459468800","industryStartDtUtc":"1451606400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":560129,"firstName":"Michael","lastName":"Gianos","titleText":"Sales Consultant","emailTxt":"michael.gianos@1800thompson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":132,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:30 AM - 8:00 PM

Thompson BMW Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 8:00 PM

Tuesday

7:30 AM - 8:00 PM

Wednesday

7:30 AM - 8:00 PM

Thursday

7:30 AM - 8:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2007

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Located in Doylestown, Pennsylvania, the staff at Thompson BMW will help you find the BMW vehicle you want.

...



Come on in and take a test drive! Our sales staff will help you find that new BMW or quality used car that you have been searching for.

We are conveniently located at Routes 313 & 611. The entire staff at Thompson BMW looks forward to serving you!

"Complimentary car wash, vacuum and loaner vehicles available with every service"

Service

Check Engine Light Diagnosis

Complimentary

Multi-Point Inspection

Complimentary

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
197 lifetime reviews. Includes reviews of Thompson BMW from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 12, 2018

    My vehicle lost power steering after encountering a canister containing chemicals in the middle of a road that was unavoidable. Thompson quickly dispatched... a tow and got it in for servicing. The technician clearly explained the damage and expedited the repairs in a timely manner.

    5.0 out of 5
    Customer Service
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    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 10, 2018

    We never thought buying a car from a dealer would be so much fun and fast. As soon as we met Dennis Bridges we knew we were in good hands. He asked questions,... listened to what we were looking for and was able to quickly pin point a handful of vehicles for us. Within an hour we were test driving the vehicle we would end up buying! We couldn???t be happier!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dennis Bridges

    Sales Consultant

    (5.0) 8 reviews

  • June 5, 2017

    Knew what I was looking for and they had it. Cut a very fair deal over phone. When I picked up car it was just as described. Great experience overall!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback, John! We hope you are enjoying your vehicle and look forward to working with you in the future.

  • 5.0 out of 5
    December 3, 2018

    Extremely satisfied with pickup and delivery and f/u.with service. Excellent follow through...car service to and from my home in Reading extremely benficial.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jayne Carbonetta

    Sales Consultant

    (4.9) 13 reviews

  • 5.0 out of 5
    December 3, 2018

    Came for annual service and air bag recall. Checked in at 7:30am and I was on the road by 10:30am. Great service.John

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 2, 2018

    Easy of doing business, courtesy and +100 BMW Service Loaners ready when service is scheduled to be picked up or valeted to home or office! Saving time... to get the important things don!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Raul Jimenez

    BMW Client Advisor

    (4.9) 9 reviews

  • 5.0 out of 5
    December 2, 2018

    I took my car in for a phone integration problem (Bluetooth phone calls would switch to a radio station then eventually switch back to the phone call,... and sometimes disconnecting on their own), which resulted in the dealer upgrading the car's software. When I picked up my car, I noticed that all the settings that I had made and saved in the car's software were gone! The car's default audio voice was now British english and the time was set to 24 hour time. While I appreciated the software update and it appears to have solved the original problem I'd been experiencing, I would have expected the technician to restore the car's settings to at least what they were when I took delivery of my car when new (2017). Further, it would have been desirable if they had saved my previous settings prior to the software update and restored them after the update was complete. It was time consuming and inconvenient to have to restore not only my personal settings, but many of the default settings present in BMWs when delivered in America. To add to my frustration, no one told me that I would have to reset all my preferences! That would have softened the blow a bit and I would have known what I was in for after pickup up my car.

    5.0 out of 5
    Customer Service
    4.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 1, 2018

    Everyone was helpful I wish we would have asked for a genius to help us on day of delivery, we have not taken the time to come back for some needed instruction...

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ryan Gordon

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    December 1, 2018

    Jacqueline, Cara, John and all the service advisors make you feel welcome and treat you like an individual, not just another number in line. Even when... I have bad news on a car, they do everything in their power to make things right. Best BMW Service Center I???ve experienced (and I???ve been to a few)

    5.0 out of 5
    Customer Service
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Dembrosky

    Sales Consultant

    (5.0) 6 reviews

  • 5.0 out of 5
    December 1, 2018

    The service job is excellent and professional and always in a time If any problems every time professional advice Very friendly, polite Great and reliable... company

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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