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Sales 8:00 AM - 9:00 PM
Service 7:30 AM - 9:00 PM
Mon 8:00 AM - 9:00 PM
Tue 8:00 AM - 9:00 PM
Wed 8:00 AM - 9:00 PM
Thu 8:00 AM - 9:00 PM
Fri 8:00 AM - 9:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 9:00 PM
Tue 7:30 AM - 9:00 PM
Wed 7:30 AM - 9:00 PM
Thu 7:30 AM - 9:00 PM
Fri 7:30 AM - 9:00 PM
Sat 8:00 AM - 6:00 PM
Sun Closed
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Reviews

4.6
24 lifetime reviews.
  • Amazing staff!! Exceeded all expectations! Wow!

    Called the parts department at closing time and could not have been treated more courteously and professionally by Tom. He took the time find a so...

    Dealer Response

    Lisa, thank you for your feedback! We are thrilled to hear that Tom was able to help you figure out what was wrong with your vehicle, and look for...


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    Called the parts department at closing time and could not have been treated more courteously and professionally by Tom. He took the time find a solution to my dilemma that six service people, four parts people at three other BMW dealers, and two rep from the BMW Genius Center could not solve. I am grateful and would highly recommend this dealership and will look to them for help with our three BMWs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lisa, thank you for your feedback! We are thrilled to hear that Tom was able to help you figure out what was wrong with your vehicle, and look forward to working with you in the future.


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  • BMW Customer

    Being an out of state Buyer can sometimes be nerve racking especially when you are dealing with a dealership that you have never dealt with. In th...

    Dealer Response

    Thank you so much for your feedback, Larry! We are thrilled that you chose to do business with our dealership and that your experience with Rob wa...


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    Being an out of state Buyer can sometimes be nerve racking especially when you are dealing with a dealership that you have never dealt with. In this particular purchase I found Thompson BMW to be a great place to deal with. Any concerns I might have had in the beginning were quickly devolved. The salesman I dealt with was exceptional [Rob RIdgway] and resolved any concerns I had quickly and efficiently. I might add that I was looking for an X5 in 5 states with a specific exterior and interior color combinations and with specific options I wanted. It was a rare combination but Thompson was the only dealer in 5 states that had it. The whole purchase process was made a piece cake by Thompsons sales, finance, and service departments. I would certainly purchase a vehicle from them again! Excellent experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your feedback, Larry! We are thrilled that you chose to do business with our dealership and that your experience with Rob was a great one. We hope you enjoy your X5!


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  • Horrible Experience

    WORST BUYING EXPERIENCE EVER! if 0 stars was an option I surely would have picked that. I was treated as a burden not a customer! I made the mista...

    Dealer Response

    Dealer note: We spoke at length with this client and resolved the problems he was having. We did request that he remove or edit this review. Pleas...


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    WORST BUYING EXPERIENCE EVER! if 0 stars was an option I surely would have picked that. I was treated as a burden not a customer! I made the mistake of contacting thompson about a used car they had on the website. As I live in NJ my Mother went down to look at it. She said it looked and drove great so it seemed like it was going to be a breeze. The sales men Steve Borghi did nothing but makes this the most difficult experience ever. He refused to take a deposit as I was not comfortable purchasing the car site unseen. His response was that's it's a certified car so nothing is wrong with it. Not to mention it had to be brought back to service less then 1 week after purchase where the car was only driven twice. After 4 phone calls he eventually was willing to take a deposit. The catch is I made this deposit on a Friday and he said I HAD to be in the next morning at opening to get the car because they would be too busy to help me any other time. After a 2 hour drive to get there at 9am there was not a single customer there from the moment I got in to the moment I left. Finally got the heck out of there and when the car had to be brought in to be serviced we made the mistake of asking what was wrong with it. The guys response was that I knocked something loose. Even though I drove the car twice... About two weeks before my temp plate expired I called to get a new one in case the plates didn't come in on time. Two phone calls and two emails later it never gets done. I get a call two days before the plates expire and I'm told I can't get a new temp plate now that the real ones are in. Originally I had asked for my mother to pick them up as she lives in the area. Unfortunately she was out of town for the weekend so I said I would have to call back after I spoke to her. Called back and he never returned my call. A couple hours later he calls back and I tell him I need them shipped as nobody is around to pick them up. I'm told "I already went to go pick them up, they are on my desk and I am done for the day. I don't know what to tell you." So now my temp plate expires tomorrow and I have no way of getting new ones. Avoid this place at all costs!!!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Dealer note: We spoke at length with this client and resolved the problems he was having. We did request that he remove or edit this review. Please do not take this as a reflection of the way we do business.


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Service & Repair

About Our Dealership

Dealer on Cars.com since December 2007

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Located in Doylestown, Pennsylvania, the staff at Thompson BMW will help you find the BMW vehicle you want.

Come on in and take a test drive! Our sales staff will help you find that new BMW or quality used car that you have been searching for.

We are conveniently located at Routes 313 & 611. The entire staff at Thompson BMW looks forward to serving you!

"Complimentary car wash, vacuum and loaner vehicles available with every service"