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Reviews
I've been trying to buy a car for several days now but
I've been trying to buy a car for several days now but nobody seems to be interested in selling it. I've sent multiple emails, set my contact to both email and phone, yet no response except two or three times where someone reached out if I'd been helped. Finally someone responded with a generic message but still no direct answer in regards to the real questions I asked. I was ready to make a purchase IMMEDIATELY, but the experience alone out me off to where I don't feel like paperwork or anything else involving cars would happen properly at this dealership. Why even advertise the car if you are not really interested in selling it?
I've been trying to buy a car for several days now but
I've been trying to buy a car for several days now but nobody seems to be interested in selling it. I've sent multiple emails, set my contact to both email and phone, yet no response except two or three times where someone reached out if I'd been helped. Finally someone responded with a generic message but still no direct answer in regards to the real questions I asked. I was ready to make a purchase IMMEDIATELY, but the experience alone out me off to where I don't feel like paperwork or anything else involving cars would happen properly at this dealership. Why even advertise the car if you are not really interested in selling it?
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Ron, thanks for your feedback. We have looked into all of our recent leads and do not have anybody called Ron that has reached out about any vehicles in stock. We pride ourselves on promptly following up with our customers to help them out and would appreciate the chance to turn your experience around. However, to do that we would need to find out some more information about you and the vehicle you are interested in. Please reach out to us via phone at 503-567-4365 or email us at Lee.maclean@holman.com We appreciate your business and hope to be hear from you soon.
Everything went smoothly; my service advisor, Allen, was
Everything went smoothly; my service advisor, Allen, was great. I booked the appointment online, which was great. The only thing I didn't know was a time estimate on how long it would take (should I wait, should I ask for a loaner, do I need a ride?), but otherwise, it was a super smooth experience.
Everything went smoothly; my service advisor, Allen, was
Everything went smoothly; my service advisor, Allen, was great. I booked the appointment online, which was great. The only thing I didn't know was a time estimate on how long it would take (should I wait, should I ask for a loaner, do I need a ride?), but otherwise, it was a super smooth experience.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Everything was beyond your "typical" car buying
Everything was beyond your "typical" car buying experience. From the greeting, to the test drive, to the sales process to signing the paperwork with the Finance Manager. Everything at BMW of Tigard was stellar! Major kudos to Abdul, Dalal and Willie for making this an outstanding experience for myself, my spouse and kiddo!
Everything was beyond your "typical" car buying
Everything was beyond your "typical" car buying experience. From the greeting, to the test drive, to the sales process to signing the paperwork with the Finance Manager. Everything at BMW of Tigard was stellar! Major kudos to Abdul, Dalal and Willie for making this an outstanding experience for myself, my spouse and kiddo!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we appreciate your positive review of your recent experience with us! We look forward to your next visit! Take care!
Excellent showrooms with white gloves delivery service,
Excellent showrooms with white gloves delivery service, Willie Higgins and his assistance, Joseph Taft provided the best customer services.
Excellent showrooms with white gloves delivery service,
Excellent showrooms with white gloves delivery service, Willie Higgins and his assistance, Joseph Taft provided the best customer services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kate, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tigard! We are always more than happy to assist you if anything else comes up. Take care!
Great overall experience in the service drive Every way
Great overall experience in the service drive Every way it should be in the service drive.
Great overall experience in the service drive Every way
Great overall experience in the service drive Every way it should be in the service drive.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Everyone was so nice and check in was fast.
Everyone was so nice and check in was fast. Waiting area was very comfortable. Over all A+ rating.
Everyone was so nice and check in was fast.
Everyone was so nice and check in was fast. Waiting area was very comfortable. Over all A+ rating.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!
Priscilla has been my Service Advisor in the past.
Priscilla has been my Service Advisor in the past. She continues to provide the best customer service. I'm always well taken care of, she explains all work to be done and answers all questions thoroughly. She is extremely pleasant and easy to work with. Please don't ever let her go!
Priscilla has been my Service Advisor in the past.
Priscilla has been my Service Advisor in the past. She continues to provide the best customer service. I'm always well taken care of, she explains all work to be done and answers all questions thoroughly. She is extremely pleasant and easy to work with. Please don't ever let her go!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tigard. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
From start to finish, the experience was flawless.
From start to finish, the experience was flawless. As usual, SA Dan Dailey had everything ready; Electronic communication kept me informed including the payment process which was fast and easy. The new building is beautiful. Thanks to Dan and the staff. FIVE STARS!
From start to finish, the experience was flawless.
From start to finish, the experience was flawless. As usual, SA Dan Dailey had everything ready; Electronic communication kept me informed including the payment process which was fast and easy. The new building is beautiful. Thanks to Dan and the staff. FIVE STARS!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Stephen, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tigard! We look forward to your next visit! Take care!
Priscilla was awesome!
Priscilla was awesome! Very helpful, friendly and polite. We loved the video walkthrough sent from the technician that worked on the car as well. Service performed quickly and the car also was washed and dryed!
Priscilla was awesome!
Priscilla was awesome! Very helpful, friendly and polite. We loved the video walkthrough sent from the technician that worked on the car as well. Service performed quickly and the car also was washed and dryed!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Perry, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Everything was done and in the time promsed.
Everything was done and in the time promsed. If i did not live so far away, i would definitely come back
Everything was done and in the time promsed.
Everything was done and in the time promsed. If i did not live so far away, i would definitely come back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Foreyes, we are so happy to read such a great review about BMW of Tigard! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!