BMW of Tigard

⭐⭐⭐⭐⭐ I had an amazing experience purchasing my BMW from this dealership, even though I'm out of state. Samique made the process seamless—communicative, professional, and incredibly helpful every step of the way. Jenn, the finance representative, was just as fantastic, ensuring everything was handled smoothly and efficiently. I truly appreciate the top-notch service and will absolutely recommend this dealership to anyone looking for a hassle-free, premium car-buying experience.

Terrible experience with this dealership on a used vehicle . First they refused to remove the 20 dollar tracking device that they charge 695 dollars for claiming it takes 1/2 a day to remove. Then they offered to remove it but told me they just meant removing the charge but leaving the device in the car even though I wasn’t financing. Later I was told it takes about a half hour to remove the tracker by another salesperson. Then after agreeing to an “out the door” price and removing the tracker in a text I drove a hour to the dealership for a bait and switch where they tried to add over 600 dollars to the price after lecturing me about my impatience. I was never assigned someone to work with and instead have been dealing with 3 separate people who seem to be entirely unable to communicate with each other. Don’t waste you time with these incompetent fraudsters.

Terrible experience with this dealership on a used vehicle . First they refused to remove the 20 dollar tracking device that they charge 695 dollars for claiming it takes 1/2 a day to remove. Then they offered to remove it but told me they just meant removing the charge but leaving the device in the car even though I wasn’t financing. Later I was told it takes about a half hour to remove the tracker by another salesperson. Then after agreeing to an “out the door” price and removing the tracker in a text I drove a hour to the dealership for a bait and switch where they tried to add over 600 dollars to the price after lecturing me about my impatience. I was never assigned someone to work with and instead have been dealing with 3 separate people who seem to be entirely unable to communicate with each other. Don’t waste you time with these incompetent fraudsters.

I recently had the pleasure of working with Joseph Taft at BMW of Tigard, and I can confidently say he delivered a master class in customer service. From the moment I arrived, Joseph made me feel completely comfortable—never rushed or pressured—and took the time to thoroughly answer all of my questions and concerns. What stood out the most was Joseph’s deep knowledge across the different BMW models I was considering. He clearly knows these cars inside and out, and his insights helped guide me to the perfect choice. Thanks to his patience, expertise, and professionalism, the entire buying experience was smooth, enjoyable, and stress-free. This was my third BMW purchase from BMW of Tigard, and it was by far the best experience yet—largely because of Joseph. If you’re in the market for a BMW, I highly recommend asking for Joseph Taft. He’s outstanding at what he does and a true asset to the dealership.

I've been trying to buy a car for several days now but nobody seems to be interested in selling it. I've sent multiple emails, set my contact to both email and phone, yet no response except two or three times where someone reached out if I'd been helped. Finally someone responded with a generic message but still no direct answer in regards to the real questions I asked. I was ready to make a purchase IMMEDIATELY, but the experience alone out me off to where I don't feel like paperwork or anything else involving cars would happen properly at this dealership. Why even advertise the car if you are not really interested in selling it?

Everything went smoothly; my service advisor, Allen, was great. I booked the appointment online, which was great. The only thing I didn't know was a time estimate on how long it would take (should I wait, should I ask for a loaner, do I need a ride?), but otherwise, it was a super smooth experience.

Excellent showrooms with white gloves delivery service, Willie Higgins and his assistance, Joseph Taft provided the best customer services.

Everything was beyond your "typical" car buying experience. From the greeting, to the test drive, to the sales process to signing the paperwork with the Finance Manager. Everything at BMW of Tigard was stellar! Major kudos to Abdul, Dalal and Willie for making this an outstanding experience for myself, my spouse and kiddo!

Great overall experience in the service drive Every way it should be in the service drive.

Everyone was so nice and check in was fast. Waiting area was very comfortable. Over all A+ rating.