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Jaguar Land Rover Bluff City

4.4 out of 5 4.4
Rectangle 48
Sales
Service Closed

Jaguar Land Rover Bluff City Hours

Sales

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2018

Jaguar Land Rover Bluff City have been serving the Memphis area since 1984, and we're proud to say our services and inve

...

ntory have expanded dramatically over the past decades. We also serve Millington, Arlington, Oakland, Jackson, Forrest City, Marion, Jonesboro and all of the surrounding areas. Some of the most talented automotive professionals in the area can be found here at Jaguar Land Rover Bluff City, from financial experts determined to get you excellent rates, to our expert sales staff members who love the Jaguar Land Rover brand and are here to help you find the right vehicle for you.

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
216 lifetime reviews. Includes reviews of Jaguar Land Rover Bluff City from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    December 5, 2019

    MY experience with Bluff City Jaguar Land Rover has been spotty at best. When it is good, like this last time, it is fantastic. When it is bad it is terrible....

    3.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    2.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Todd Fulford

    Service Advisor

    (4.7) 20 reviews

  • 5.0 out of 5
    December 5, 2019

    Great atmosphere to be in and they answered all my question ,this was my first visit for service and I wasn't their all day.lol

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chad Henze

    Service Advisor

    (4.6) 36 reviews

  • 5.0 out of 5
    November 29, 2019

    My battery died before I was getting ready for work. I immediately called Chad Henze in the service department and he said he'd have someone to meet at... my home to assess the problem. Within minutes Jeff Pohlman called me to say he and Todd Fulford were on the way. When they arrived they were professional, knowledgeable and friendly and got the car started and drove it to the dealership where Keith Williamson took care of matters in the parts department. A few hours later, they notified me the car was ready to go, a new battery had been installed and they would bring it back to me. They did just that. The car had even been washed. I couldn't have asked for better service. Jaguar Land Rover Bluff City is the best. It's why I've been a loyal customer for 18 years. They took an inconvenient situation and made it convenient for me.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very grateful for you and your business! Thank you for being a loyal customer!


    Worked with:
    Chad Henze

    Service Advisor

    (4.6) 36 reviews

    Todd Fulford

    Service Advisor

    (4.7) 20 reviews

    Keith Williamson

    Parts Consultant

    NOT RATED

  • 5.0 out of 5
    November 27, 2019

    Alan Morgan did a great job assisting me in buying a Range Rover from out of town. His communication is consistent and honest which made the car buying... experience enjoyable. I would definitely recommend working with Alan and Bluff City Land Rover!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so happy Alan was able to make your car buying experience a great one! Thank you for your recommendation. We think Alan is fantastic as well!


    Worked with:
    Alan Morgan

    Sales Consultant

    (5.0) 14 reviews

  • 5.0 out of 5
    November 25, 2019

    I appreciate the service and parts department staff. They are always very polite and friendly....and most importantly, make sure my vehicle has everything... it needs. Kudos to Dane and Christine!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your experience with Jaguar Land Rover Bluff City! We appreciate you and hour business!


    Worked with:
    Dane Duncan

    Service Advisor

    (4.8) 38 reviews

  • 5.0 out of 5
    November 23, 2019

    My wife and I are happy customers in almost every way since 2008. We have purchased several Range Rovers and have been happy with all of them.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you and your wife for being such loyal customers! Thank you!


    Worked with:
    Dane Duncan

    Service Advisor

    (4.8) 38 reviews

    Chad Henze

    Service Advisor

    (4.6) 36 reviews

    Dee Yoakum

    F&I Manager

    (5.0) 15 reviews

    Mike Golladay

    Sales Consultant

    (5.0) 7 reviews

    Jason Jenkins

    Sales Consultant

    (4.8) 10 reviews

    Keith Williamson

    Parts Consultant

    NOT RATED

    Mike Johnson

    Service Manager

    NOT RATED

    Dennis Fry

    General Manager

    NOT RATED

    Clay Bryant Sr.

    Parts Manager

    NOT RATED

  • 5.0 out of 5
    November 22, 2019

    Dan Duncan has always given me impeccable service, he has the patience of Job. Great customer service. Very though explaining service needs and keeping... me informed.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience! We think Dane is fantastic as well!


    Worked with:
    Dane Duncan

    Service Advisor

    (4.8) 38 reviews

  • 5.0 out of 5
    November 21, 2019

    They're very professional and respectful. It didn't take long to replace my tire and they washed my car. The hospitality room and restroom is always... clean, Could you please put the peanuts back on the snack. Thanks

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your honest review! Thank you for sharing your positive experience!


    Worked with:
    Chad Henze

    Service Advisor

    (4.6) 36 reviews

    Derrick Chatman

    Sales Consultant

    (4.9) 7 reviews

    Joshua Adams

    Encore Specialist

    NOT RATED

  • 5.0 out of 5
    November 20, 2019

    Very nice experience. first time in. Everyone was very polite and helpful. No hassle. The rental car was ready when I got there. My car was serviced.... The cooling fan was loud. Dane knew exactly what was wrong and it was taken care of. runs so well now

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking your time to share your experience with everyone! Thank you for your business!


    Worked with:
    Grant Buchanan

    Sales Consultant

    (4.9) 19 reviews

    Dane Duncan

    Service Advisor

    (4.8) 38 reviews

    Alan Morgan

    Sales Consultant

    (5.0) 14 reviews

  • 5.0 out of 5
    November 20, 2019

    Bluff City has serviced my family's car needs since they sold my grandfather a Buick to my grandfather in 1964. We wouldn't go anywhere else for our Jag... or Land Rovers.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for being a loyal customer through the years! We appreciate the 5 star rating!


    Worked with:
    Alan Morgan

    Sales Consultant

    (5.0) 14 reviews

    Joshua Adams

    Encore Specialist

    NOT RATED

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