Reviews
Absolutely terrible experience here and I will never
Absolutely terrible experience here and I will never purchase a car from them again. Salesperson was brand new and had no idea what they were doing. Sales manager maybe? Joel was awful. He is aggressive, pushy, and lied the entire time about pricing. The monthly payment, and amount down changed all the way up to signing paperwork and paying. Zero communication afterwards about getting my plates and sticker.
Absolutely terrible experience here and I will never
Absolutely terrible experience here and I will never purchase a car from them again. Salesperson was brand new and had no idea what they were doing. Sales manager maybe? Joel was awful. He is aggressive, pushy, and lied the entire time about pricing. The monthly payment, and amount down changed all the way up to signing paperwork and paying. Zero communication afterwards about getting my plates and sticker.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us, Amy. We understand your concerns regarding your recent visit to McKay Chevrolet and appreciate your feedback. We aim to provide clear communication and a smooth purchasing process. We encourage you to reach out to us directly so we can discuss your concerns further. Thank you for bringing this to our attention. Sincerely, The McKay Chevrolet Team
Had a great experience at McKay Chevrolet.
Had a great experience at McKay Chevrolet. My salesman Brandon Soto is the best. I haven't bought a car in 17 years and was very nervous. Brandon was very patient,caring and took his time explaining all my questions. I am very happy with the purchase of my 2025 Chevy Trax. We took a test drive and Brandon sat in the car and explained all the new features. So many new great features was confusing but Brandon told me not to hesitate to come back with any other questions and he didn't lie😀. Another salesman heard him say that and said if Brandon wasn't in anyone of the salesmen would be happy to help me. Brandon, other salesmen and receptionist were awesome. Even the man who took the car in to put my new sticker on was so pleasant. Great staff !!! Thanks again Brandon Deb Rose
Had a great experience at McKay Chevrolet.
Had a great experience at McKay Chevrolet. My salesman Brandon Soto is the best. I haven't bought a car in 17 years and was very nervous. Brandon was very patient,caring and took his time explaining all my questions. I am very happy with the purchase of my 2025 Chevy Trax. We took a test drive and Brandon sat in the car and explained all the new features. So many new great features was confusing but Brandon told me not to hesitate to come back with any other questions and he didn't lie😀. Another salesman heard him say that and said if Brandon wasn't in anyone of the salesmen would be happy to help me. Brandon, other salesmen and receptionist were awesome. Even the man who took the car in to put my new sticker on was so pleasant. Great staff !!! Thanks again Brandon Deb Rose
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience.
I had a great experience. Everyone was very friendly. When we walked in Manny Williams greeted us and asked if we needed any help my son told him what we were looking for and he found us the perfect vehicle for his mom. I would like to thank everyone for all their help
I had a great experience.
I had a great experience. Everyone was very friendly. When we walked in Manny Williams greeted us and asked if we needed any help my son told him what we were looking for and he found us the perfect vehicle for his mom. I would like to thank everyone for all their help
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Donna! We're thrilled to hear that you had a great experience at McKay Chevrolet and that Manny was able to assist you in finding the perfect vehicle. We appreciate your kind words about our team and will be sure to share your gratitude with everyone. We look forward to serving you again in the future! Sincerely, The McKay Chevrolet Team
Brandon was very helpful with the information I needed to
Brandon was very helpful with the information I needed to purchase my new car. He answered all my questions on my purchase, Brandon couldn't have been any nicer I recommend him highly
Brandon was very helpful with the information I needed to
Brandon was very helpful with the information I needed to purchase my new car. He answered all my questions on my purchase, Brandon couldn't have been any nicer I recommend him highly
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review, Michael! We're thrilled to hear that Brandon was able to assist you in your car purchasing journey and provided you with the information you needed. Your recommendation means a lot to us at McKay Chevrolet. We look forward to seeing you again soon! Enjoy your new car! Sincerely, The McKay Chevrolet Team
Definitely worthy of your consideration to see Manny
Definitely worthy of your consideration to see Manny Williams I had done my homework on comparing other dealerships to compare like vehicles in price, size and driving experience. He will work with you patiently answering all your concerns of comparisons and pricing.
Definitely worthy of your consideration to see Manny
Definitely worthy of your consideration to see Manny Williams I had done my homework on comparing other dealerships to compare like vehicles in price, size and driving experience. He will work with you patiently answering all your concerns of comparisons and pricing.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Nancy, for your fantastic review! We're thrilled to hear that Manny provided you with such a positive experience while comparing vehicles. At McKay Chevrolet, we strive to ensure our customers feel informed and valued throughout their car-buying journey. We appreciate your kind words and hope to see you again soon! Sincerely, The McKay Chevrolet Team
I recently purchased a vehicle from this dealership, and
I recently purchased a vehicle from this dealership, and it was one of the most frustrating car-buying experiences I’ve ever had. The only reason I even considered this dealership was because they had the exact vehicle I was looking for with low mileage—I had no interest in anything else on their lot. I initially worked with Rich, who was professional, but then I was handed off to salesman JOEL MICHELSEN, and that’s when things went downhill. He was aggressive, pushy, and dismissive, doing everything he could to pressure me into buying that day. When I expressed hesitation about the vehicle, he repeatedly hit me with condescending remarks like, “YOU’RE NOT BUYING A LAMBORGHINI.” After nearly 30 minutes of relentless sales tactics, he pretended to negotiate a “perfect world deal,” which turned out to be the exact same price we started with. The entire process felt like a manipulative sales game rather than a professional transaction. Unfortunately, the poor service didn’t stop there. It took almost a week for my vehicle registration to be available. Since I live nearly 40 minutes away, I requested it be mailed to me, which they did. However, I was told I’d be reimbursed for the $35 state inspection fee after providing proof of payment. I sent the receipt as requested, but despite following up, I still haven’t received my reimbursement. The vehicle also had noticeable scratches, and I was promised they would either be buffed out or I’d receive touch-up paint. While the scratches looked slightly improved at pickup, they quickly became visible again—a clear sign of poor-quality detailing. To make matters worse, the vehicle only came with one key, and when I asked about a second, I was told they would reach out to the previous owner. That follow-up never happened. Now, I’m stuck paying over $250 for a replacement key—something I’d expect from a small corner-lot dealership, not a supposedly reputable one. This dealership relies on high-pressure sales tactics, empty promises, and poor follow-through. From start to finish, this was an exhausting and disappointing experience. I would not recommend them to anyone.
I recently purchased a vehicle from this dealership, and
I recently purchased a vehicle from this dealership, and it was one of the most frustrating car-buying experiences I’ve ever had. The only reason I even considered this dealership was because they had the exact vehicle I was looking for with low mileage—I had no interest in anything else on their lot. I initially worked with Rich, who was professional, but then I was handed off to salesman JOEL MICHELSEN, and that’s when things went downhill. He was aggressive, pushy, and dismissive, doing everything he could to pressure me into buying that day. When I expressed hesitation about the vehicle, he repeatedly hit me with condescending remarks like, “YOU’RE NOT BUYING A LAMBORGHINI.” After nearly 30 minutes of relentless sales tactics, he pretended to negotiate a “perfect world deal,” which turned out to be the exact same price we started with. The entire process felt like a manipulative sales game rather than a professional transaction. Unfortunately, the poor service didn’t stop there. It took almost a week for my vehicle registration to be available. Since I live nearly 40 minutes away, I requested it be mailed to me, which they did. However, I was told I’d be reimbursed for the $35 state inspection fee after providing proof of payment. I sent the receipt as requested, but despite following up, I still haven’t received my reimbursement. The vehicle also had noticeable scratches, and I was promised they would either be buffed out or I’d receive touch-up paint. While the scratches looked slightly improved at pickup, they quickly became visible again—a clear sign of poor-quality detailing. To make matters worse, the vehicle only came with one key, and when I asked about a second, I was told they would reach out to the previous owner. That follow-up never happened. Now, I’m stuck paying over $250 for a replacement key—something I’d expect from a small corner-lot dealership, not a supposedly reputable one. This dealership relies on high-pressure sales tactics, empty promises, and poor follow-through. From start to finish, this was an exhausting and disappointing experience. I would not recommend them to anyone.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Horrendous experience at your dealership this afternoon.
Horrendous experience at your dealership this afternoon. Came to consider trading up to a 2024 Colorado Z71. I bought my current '21 new from McGee. Manny was great but when Joel Michelsen stepped in everything changed. The tactics used and condescending way he talked to me was appalling and beyond disrespectful. Long story short, I could pay cash for a new Z71 but would never give your business a dime of my money. As we were trying to leave Joel said "this guy is a cu@t" to Samson and Manny. If this is how Marine Corps veterans are treated there, I can only imagine how others are treated. I'll make sure to review your business everywhere I can.
Horrendous experience at your dealership this afternoon.
Horrendous experience at your dealership this afternoon. Came to consider trading up to a 2024 Colorado Z71. I bought my current '21 new from McGee. Manny was great but when Joel Michelsen stepped in everything changed. The tactics used and condescending way he talked to me was appalling and beyond disrespectful. Long story short, I could pay cash for a new Z71 but would never give your business a dime of my money. As we were trying to leave Joel said "this guy is a cu@t" to Samson and Manny. If this is how Marine Corps veterans are treated there, I can only imagine how others are treated. I'll make sure to review your business everywhere I can.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Although I was satisfied with the vehicle I purchased, I
Although I was satisfied with the vehicle I purchased, I was VERY unhappy with the experience. Avoid salesman Joel Michelson at any cost… he’s extremely pushy and manipulative and even insulting. Tricked me into thinking I was getting a deal. I left there feeling pressured and berated. Would not send anyone to this dealership.
Although I was satisfied with the vehicle I purchased, I
Although I was satisfied with the vehicle I purchased, I was VERY unhappy with the experience. Avoid salesman Joel Michelson at any cost… he’s extremely pushy and manipulative and even insulting. Tricked me into thinking I was getting a deal. I left there feeling pressured and berated. Would not send anyone to this dealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with us. We appreciate your feedback regarding the pressure you felt during your visit. While we are glad to hear you were satisfied with your vehicle, your comfort and confidence in the buying process are important to us. We encourage you to reach out to us directly so we can address your concerns and work toward a resolution. Sincerely, The McKay Chevrolet Team
Bought used car they didn’t even fill it.
Bought used car they didn’t even fill it. They were vaping in the building. You could smell smoke and every other word out of the manager‘s mouth was the F word. Would not send my enemy there
Bought used car they didn’t even fill it.
Bought used car they didn’t even fill it. They were vaping in the building. You could smell smoke and every other word out of the manager‘s mouth was the F word. Would not send my enemy there
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Tony Masone is great to deal with.
Tony Masone is great to deal with. He helped us every step of the way and found us exactly what we wanted at a great price. Even my kids said he's a 10 out of 10! You need to see Tony if you're looking for your next vehicle
Tony Masone is great to deal with.
Tony Masone is great to deal with. He helped us every step of the way and found us exactly what we wanted at a great price. Even my kids said he's a 10 out of 10! You need to see Tony if you're looking for your next vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car