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Wilsonville Toyota

(6,303 reviews)
Visit Wilsonville Toyota
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 7:00am–7:00pm
Sunday 10:00am–7:00pm 9:00am–4:00pm
2016 state dealer award
View 17 awards
2016 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (503) 828-1262 (503) 828-1262
Used (503) 828-9162 (503) 828-9162
Service (503) 746-8877 (503) 746-8877

Reviews

(6,303 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wilsonville Toyota from DealerRater.

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Easy in and out

Was a great opportunity and was able to get the exact vehicle I wanted despite being brand new to the market they got their hands on one and I bought it same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service!

Without a doubt, Wilsonville Toyota has improved their service department. From the second I got there they were courteous, professional and quick! Not to mention they gave me a ride back home and picked me up when my 4Runner was ready. I was able to use the coupons they had emailed me so that saved me some money which made the experience even better! In full disclosure, I was not sure if I would return this time because of an issue I had with my vehicle in the past and they could not find the problem for many months; however, I am glad I returned. They have new service people at the sign in desk and even one has a great sense of humor :) Plus, they are dog friendly. As a suggestion, the waiting room could be a little larger, but I met some nice people waiting there and even got to pet a Golden Retreiver waiting for her vehicle to be serviced! Thanks guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service with a smile, no bull.

The service was straight forward with a total vehicle inspection and an oil change. It was scheduled to take one hour but it was finished in about forty minutes. Every single aspect was very well explained to me and the waiting area is always well stocked and comfortable. The only problem with the process is this. I am in the system for regular service and for some reason I am getting called and E-mail by three different people. I have explained this to the service department people but is has yet to be fixed. For some reason once the service is scheduled the system does not reflect that. Thus the service department is spending time repeating the same process when it is not necessary to do that. Also I am having to call the service department to get them to stop calling and leaving messages.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service department went beyond expectations

Dropped my car of in the morning to have it serviced. Got busy at work and did not call to arrange a shuttle ride back to pick up my car. The service center called me to arrange shuttle pick up. That made my hectic day GREAT

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Amazing experience

They have excellent customer service. Never once felt pressured. John Scott did an excellent job of answering all of our questions. He was amazing at getting everything handled for my wife and I with the purchase of our new 4runner. He took the time to order in the vehicle that we wanted, added every option/aftermarket upgrade we asked for without hesitation, never once tried to make up our minds for us, or change our minds. No doubt in my mind that I'd go back and see him again for my next vehicle purchase. Highly recommend Toyota/Scion of Wilsonville . Ask for JSP, you won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

I enjoyed working with John Scott. He was patient with us during the whole process and made sure we got exactly what we wanted! We are enjoying our new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful Experience all around

Working with Sean Day was efficient, easy and faster than we had anticipated. He had the vehicle we told him we were interested in up front and waiting for us to look at, he explained all of it's features in great detail making our purchasing decision quite easy to make. We will definitely use him again when looking for another new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

No problems!

Took my 2006 Highlander in because I thought I had developed an oil leak. Turned out that it was the AC condensation tube draining as normal. Also had a high-pitched squeal from rear brakes when first used. Brakes checked and found to be fine. Problem was water and rust building up over night on rainy days/evenings. Picked up the car and was told everything was fine--no problems anywhere. And the best part? No Charge!! Jim Hill Sherwood

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I purchased a certified Toyota Highlander.

I purchased a 2013 certified Toyota Highlander. Found car on line, test drove and purchased. Experience was awesome. This is the fourth car I have owned. This experience by far was the best. Through the entire process you work with one individual. There is no haggling over price. Just a pleasant experience. I will definitely go back to Wilsonville Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding Service

Our Camry required immediate service during a stressful situation. We received superior service, dependable follow up and professional kindness from Travis Gwin and Gregory (Parts).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.