Reviews
Trustworthy dealership, mechanics keep in contact with
Trustworthy dealership, mechanics keep in contact with updates and for that, will return in the future when anything is needed
Trustworthy dealership, mechanics keep in contact with
Trustworthy dealership, mechanics keep in contact with updates and for that, will return in the future when anything is needed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your five-star review and kind words. We're glad to hear that the proactive communication from our mechanics enhanced your service experience. We value your trust and are committed to continuing to provide that high level of service for all your future needs.
The worst lieying xxxxxxxxxxxxx xxx dealer i would
The worst lieying xxxxxxxxxxxxx xxx dealer i would recommend anybody to buy a car from they sell salvage cars
The worst lieying xxxxxxxxxxxxx xxx dealer i would
The worst lieying xxxxxxxxxxxxx xxx dealer i would recommend anybody to buy a car from they sell salvage cars
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Smoothest transaction.
Smoothest transaction. All the people were great and very helpful. Mat, Sam and Cesar were the best! Would recommend over any JCDR in the nation.
Smoothest transaction.
Smoothest transaction. All the people were great and very helpful. Mat, Sam and Cesar were the best! Would recommend over any JCDR in the nation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, thank you for the wonderful five-star review! We're so glad that our team provided a great experience and that your transaction was so smooth. Knowing that our team, especially Mat, Sam, and Cesar, were helpful and made a difference means a lot to us. We're proud to have earned your business and your recommendation.
Staff were welcoming and friendly.
Staff were welcoming and friendly. Eric was knowledgeable, informative and patient with my questioning. I will be spreading the great news about Moss Bros to family and friends.
Staff were welcoming and friendly.
Staff were welcoming and friendly. Eric was knowledgeable, informative and patient with my questioning. I will be spreading the great news about Moss Bros to family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic 5-star review! We're so glad to hear that our staff was welcoming and friendly. It’s wonderful to know that Eric was knowledgeable, informative, and patient with your questions. We truly appreciate you recommending us to your family and friends.
I made an appointment.
I made an appointment. Dropped my Jeep off. It sat for 8 days with no service, no diagnostic and several days without an update. I went and picked it up.
I made an appointment.
I made an appointment. Dropped my Jeep off. It sat for 8 days with no service, no diagnostic and several days without an update. I went and picked it up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Had a problem with a check engine light that my regular
Had a problem with a check engine light that my regular mechanic couldn't fix. Unfortunately, either could they. Eventually the light went away so maybe they did actually fix it... even though they couldn't figure out what was wrong with it, I was able to get my smog testing passed. They did cut their rate down substantially, because they didn't "fix" anything, but they had it for almost two weeks, with poor communication, so I still didn't a fair amount on renting a car.
Had a problem with a check engine light that my regular
Had a problem with a check engine light that my regular mechanic couldn't fix. Unfortunately, either could they. Eventually the light went away so maybe they did actually fix it... even though they couldn't figure out what was wrong with it, I was able to get my smog testing passed. They did cut their rate down substantially, because they didn't "fix" anything, but they had it for almost two weeks, with poor communication, so I still didn't a fair amount on renting a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We are very sorry for the inconvenience and lack of communication you experienced. We take your feedback seriously and want to make this right. Please contact us directly at (951) 486-9288 to discuss this further.
I was please with the service received.
I was please with the service received. The customer service was pleasant and I would recommend this business to all.
I was please with the service received.
I was please with the service received. The customer service was pleasant and I would recommend this business to all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this great review! Your kind words about our pleasant customer service are a huge motivation for our team. We're thrilled that you'd recommend our business and we look forward to providing you with great service in the future!
Good customer service everything was good Joe helps a lot
Good customer service everything was good Joe helps a lot thank you for helping me
Good customer service everything was good Joe helps a lot
Good customer service everything was good Joe helps a lot thank you for helping me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the fantastic review! We're thrilled to hear you had a great experience and that Joe was able to help you so much. We'll be sure to pass along your kind words to him. Thanks again for your business!
Joe is great.
Joe is great. He has been taking care of the Sarkissian family for years. We appreciate him as well as the dealership in general. However for us the two go hand in hand as he reflects great credit and professional excellence upon your organization.
Joe is great.
Joe is great. He has been taking care of the Sarkissian family for years. We appreciate him as well as the dealership in general. However for us the two go hand in hand as he reflects great credit and professional excellence upon your organization.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for this amazing review! We're honored that the Sarkissian family has trusted us for years, and we're so proud to have someone like Joe on our team. He truly is a reflection of the professionalism and excellence we strive for every day. We'll be sure to pass on your kind words to him. Thanks again for your continued loyalty!
Justin always kept me informed could have been a little
Justin always kept me informed could have been a little faster delivery on parts. thanks
Justin always kept me informed could have been a little
Justin always kept me informed could have been a little faster delivery on parts. thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great feedback! We're so happy to hear that Justin kept you in the loop. We appreciate your understanding regarding the parts delivery and will share your comments with our team. We look forward to providing you with another great experience soon.