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(294 reviews)

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customer

Everyone was helpful and nice. I would recommend friends and family to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Victor, Thank you for the great recommendation. We truly appreciate your business and hope that you would come back and see is if there is anything else you need. All the best, Dave Oley General Manager

Car Purchase

Great Experience, was not expecting to go home in a New Car, but Jerry made it all possible for me!! thank you!! GM

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gladys, Thanks very much for coming to see us and for giving us your business. If there is anything else we can help you with please give us a call. All the best, Dave Oley General Manager

crysler 300

In and out very quickly. Treated with respect and kindness. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jessie, thanks for coming to see us for your service needs and giving us your business. Please let us know if there is anything else we can do for you. Thanks, Dave Oley General Manager

Finding the right used car for my family

Finding the right used car is not an easy task but at Moss Bros. Justin was very helpful and patient with us. Thanks to the Moss Bros. Staff we were able to find the car we love and are very happy:) Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your purchase. I am very happy to hear that you were taken care of by our sales staff. I will pass this review along to them and encourage them to keep up the good work. Please come back and see us if there is anything that we can help you with in the future. Thanks again, Dave Oley General Manager

Outstanding Car Service

Jason is my service guy and he answers all my questions regarding my vehicle. He is outstanding as well the service guys. I have been coming to get my car serviced here for years and have found them to be outstanding when servicing my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you very much for the great review and for your many years of business. I hope that we can continue to keep you satisfied and take care of you for many more years. Have a great day. Fred Benoit Service Director

Oil change 8-25-14

Good service. I dealt with Allen in the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you very much for sharing this with us Taisha. I am glad to here that you had a good service visit with us. Please let us know if we can be of any more help. All the best. Dave Oley General Manager

These guys are pretty Groovy

I live 100 miles away and purchased my car here simply because they had the options I wanted. I keep coming back because the service here Rocks!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dave O. , Joe R and Salesman Jerry

I really appreciate the quick return call from my email. My concerns were addressed and Joe was great to help us with every question. I am happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Pam, Thank you for sharing this with us. I am glad we were able to address your concerns and I hope that if you have any further questions you will not hesitate to give us a call. We are here to help you. Thanks again and have a great day. Dave Oley General Manger

Moss Brothers, Moreno Valley,Ca.

G'day--- We have been coming to your service facility since 2007. It is,without a doubt , THE BEST RUN, MOST EFFICIENT,MOST THOROUGH, SERVICE DEPT. WE HAVE EVER DEALT WITH !! Everyone is courteous--even congenial-- in their approach to the customer. Allen Megard is a pleasure to deal with, regardless the situation--- more then fair and equitable. Thanks again for a great,customer driven,relationship. Don and Pam Grass

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Don, Thank you for the outstanding review and taking the time to provide it here on Cars.com I am thrilled to see that your expectations are exceeded each time you come here. Also I want to thank you for giving us your business for the last 7 years and hope we can continue to earn it for 7 more. Have a great day. Dave Oley General Manager

Happy Customer/New Car Owner

Moss Bros. in Moreno Valley is my go to dealership. This was my second vehicle purchase and the customer service and experience keeps getting better each time. The service department and sales department always go above and beyond and exceed my expectations. This is why I refer all of my friends, co-workers, and family to Moreno Valley Moss Bros. They are reliable, trustworthy, professional, and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

HMM, Wow! Thank you so much for the great review and for the referrals given out to your friends and family. We try to make the car buying experience easy and pleasant. Also thank you for making us your go to dealership and please let us know if there is ever anything else we can help you with. Have a great day, Dave Oley General Manager