Hi Line Motors

🚨 DO NOT BUY FROM HILINE MOTORS 🚨 Our experience with Hiline Motors revealed serious misconduct, unsafe practices, and what appears to be fraudulent actions. In September 2024, we purchased a used vehicle that was described as being in "excellent condition." However, within days, we discovered severe and undisclosed safety issues, including: • 3 cracked wheels • Severely worn tires • A damaged front lip • Non-working rear camera and Bluetooth Even worse, the vehicle passed a state inspection by Sam’s Auto Care that seems to have been falsified—despite failing a legitimate inspection by Mercedes of Plano just weeks earlier due to unsafe tires. This raises serious legal and safety concerns, and we believe this could indicate negligent or even fraudulent behavior. Despite reaching out multiple times over the course of 7+ months, Hiline Motors refused to offer any meaningful compensation, providing only a symbolic $250 check that barely covered a small part of the repairs. We documented over $10,000 in urgent repairs to address the safety hazards they sold us. Their response has been dismissive, uncooperative, and, at times, even accusatory. They continue to avoid addressing the severity of these issues, including the fraudulent inspection. Rather than addressing the situation, Hiline Motors went as far as reporting us to the Plano Police for "harassment" after we requested fair reimbursement. A sergeant from Plano PD contacted us, reviewed the situation, and confirmed that we are fully within our rights as consumers to seek compensation and file regulatory complaints. This is not an isolated incident. Hiline Motors has a troubling history of legal disputes and consumer complaints, including: • Bennie & Nikky Jordan v. Hiline Motors (Hiline lost) • Russell Blankman v. Hiline Motors (2024) • Gary Reeves v. Hiline Motors (2024) • Fidel Leal v. Hiline Motors (2024) • Henry Ajike v. Hiline Motors (2023) These cases indicate a pattern of deceptive practices and negligence that suggests Hiline Motors may not be acting in good faith with consumers. We are in the process of filing formal complaints with the Texas DMV, Attorney General, and other regulatory bodies, and are considering legal action under the Texas Deceptive Trade Practices Act (DTPA) BBB, NBC 5 Responds. Additionally, we are submitting a formal complaint against Sam’s Auto Care for potentially falsifying the state inspection. BUYERS BEWARE—particularly out-of-state or cash buyers: Hiline Motors has consistently misrepresented the condition of vehicles, avoided responsibility for serious safety violations, and exposed customers to unnecessary risks. Their actions may be unethical and potentially criminal, and we encourage anyone considering purchasing from them to take careful note of the many negative reviews and unresolved complaints. We will not rest until this conduct is brought to light, and we strongly advise others to proceed with caution when dealing with Hiline Motors.

🚨 DO NOT BUY FROM HILINE MOTORS 🚨 Our experience with Hiline Motors revealed serious misconduct, unsafe practices, and what appears to be fraudulent actions. In September 2024, we purchased a used vehicle that was described as being in "excellent condition." However, within days, we discovered severe and undisclosed safety issues, including: • 3 cracked wheels • Severely worn tires • A damaged front lip • Non-working rear camera and Bluetooth Even worse, the vehicle passed a state inspection by Sam’s Auto Care that seems to have been falsified—despite failing a legitimate inspection by Mercedes of Plano just weeks earlier due to unsafe tires. This raises serious legal and safety concerns, and we believe this could indicate negligent or even fraudulent behavior. Despite reaching out multiple times over the course of 7+ months, Hiline Motors refused to offer any meaningful compensation, providing only a symbolic $250 check that barely covered a small part of the repairs. We documented over $10,000 in urgent repairs to address the safety hazards they sold us. Their response has been dismissive, uncooperative, and, at times, even accusatory. They continue to avoid addressing the severity of these issues, including the fraudulent inspection. Rather than addressing the situation, Hiline Motors went as far as reporting us to the Plano Police for "harassment" after we requested fair reimbursement. A sergeant from Plano PD contacted us, reviewed the situation, and confirmed that we are fully within our rights as consumers to seek compensation and file regulatory complaints. This is not an isolated incident. Hiline Motors has a troubling history of legal disputes and consumer complaints, including: • Bennie & Nikky Jordan v. Hiline Motors (Hiline lost) • Russell Blankman v. Hiline Motors (2024) • Gary Reeves v. Hiline Motors (2024) • Fidel Leal v. Hiline Motors (2024) • Henry Ajike v. Hiline Motors (2023) These cases indicate a pattern of deceptive practices and negligence that suggests Hiline Motors may not be acting in good faith with consumers. We are in the process of filing formal complaints with the Texas DMV, Attorney General, and other regulatory bodies, and are considering legal action under the Texas Deceptive Trade Practices Act (DTPA) BBB, NBC 5 Responds. Additionally, we are submitting a formal complaint against Sam’s Auto Care for potentially falsifying the state inspection. BUYERS BEWARE—particularly out-of-state or cash buyers: Hiline Motors has consistently misrepresented the condition of vehicles, avoided responsibility for serious safety violations, and exposed customers to unnecessary risks. Their actions may be unethical and potentially criminal, and we encourage anyone considering purchasing from them to take careful note of the many negative reviews and unresolved complaints. We will not rest until this conduct is brought to light, and we strongly advise others to proceed with caution when dealing with Hiline Motors.

If you're in the market for an exotic car, avoid this dealer at all costs. They won't negotiate, some of the cars they sell have hidden damage or are mechanically unsound. I test drove two Maserati GT's and had one inspected by a 3rd party mechanic. He found significant mechanical failure, when I tried to negotiate down, the dealer said they wouldn't honor the report and that they would only take off TTL.

👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎 no good no no 👎 estafadores no 👎 malo estafadores 👎👎👎👎👎👎👎👎👎👎👎 son estafadores yo soy victima de estafa mucho ojo son estafadores plano Texas Dallas Deler plano son estafadores

Stay away from these crooks. Hi line Motors is a very dishonest and untrustworthy company.

Thanks to so many honest highly negative reviews I didn’t even bother inquiring about a Mercedes I found on cars.com from this dealership. It shows it u take the extra step of reading the actual reviews rather then just looking at stats these website can and do work. I always read Even the 4+ star rated ones since many times they r faked with reviews paid for the dealers to customers or the employees. Read before u buy and ALWAYS get an independent Mechanic to inspect it 1st. Always another car

Lo peor lo peor son estafadores son estafadores estas personas son estafadores venden carros q no sirven estafadores malditos ladrones

It is a place where they scam you, they sell cars with defective transmissions and engines, they send you home broken, they are scammers, thieves, be very careful here, they are xxxxxxxx, xxxxxxxx that scam you, they are in Dallas flat, they are xxxxxxxx, scammers, they steal from you 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

They replied to my question with a,very detailed and direct answer. They even provided additional in formation.

Great and easy service, highly recommended. They did everything super fast and Jaylen was a huge help through the entire process