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Steven Todd Leasing and Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (38 reviews)
Sales hours:
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Sales Service
Monday 9:00am–6:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–6:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (38 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awful customer service !

Highly suggest if you go here to not work with sandy once so ever!!!! He has no patience, degrading, condescending, arrogant, know it all (which mind you he was opinionated and honesty didn’t even know half the things he should and only tells you answers based off his “favoritism” for certain models etc ) non-urgent (VERY slow paced) and unprofessional all around. I CANT STRESS THIS ENOUGH ! In a field where you have to work with people on the daily (with all different personalities) you need to know how to do that and know how to be courteous and patient. It’s time for him to hang up his hat and or reevaluate the type of work he is in. His personality and how he treated me was disgusting and unacceptable with a relic attitude that needs to be fixed ! By all means go work with this company , they have great reviews but stay away from him and he’s awful customer service.

Awful customer service !

Highly suggest if you go here to not work with sandy once so ever!!!! He has no patience, degrading, condescending, arrogant, know it all (which mind you he was opinionated and honesty didn’t even know half the things he should and only tells you answers based off his “favoritism” for certain models etc ) non-urgent (VERY slow paced) and unprofessional all around. I CANT STRESS THIS ENOUGH ! In a field where you have to work with people on the daily (with all different personalities) you need to know how to do that and know how to be courteous and patient. It’s time for him to hang up his hat and or reevaluate the type of work he is in. His personality and how he treated me was disgusting and unacceptable with a relic attitude that needs to be fixed ! By all means go work with this company , they have great reviews but stay away from him and he’s awful customer service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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C30 Fan

I love the car. It was exactly what I was looking for. Mike made it easy. His enthusiasm made the deal painless. He was most accommodating.

C30 Fan

I love the car. It was exactly what I was looking for. Mike made it easy. His enthusiasm made the deal painless. He was most accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the wonderful, 5-star review. We appreciate you business and look forward to serving you again.

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Great Experience

We purchased a Jeep from Mike Allen like last week and we are very happy with the deal we received. Thank you for treating us well.

Great Experience

We purchased a Jeep from Mike Allen like last week and we are very happy with the deal we received. Thank you for treating us well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the 5-star review. We appreciate your business and look forward to serving you again.

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Great Customer Service

I contacted Mike over the weekend to gather specific details on a car he had posted and within a few minutes he provided me with exactly what I was looking for and then some. My entire experience with Mike has been extremely smooth and pleasant and I would recommend him to anybody. If you're tired or just simply don't have time to mess around then this is the guy to see.

Great Customer Service

I contacted Mike over the weekend to gather specific details on a car he had posted and within a few minutes he provided me with exactly what I was looking for and then some. My entire experience with Mike has been extremely smooth and pleasant and I would recommend him to anybody. If you're tired or just simply don't have time to mess around then this is the guy to see.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the 5-star review. We appreciate your business and look forward to serving you again.

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Very nice experience

Mike was very nice to work with. I live a couple hours away and did not want to drive until we had a firm price that we agreed on. He had no problem with this. Other remote dealers all urged me to drive to them before agreeing on a price. He gave me a great price compared to any other dealers within about 300 miles (and I looked extensively). Mike made it surprisingly easy without all of the normal uncomfortable haggling and such with your average dealer. I gave him a reasonable offer and he accepted it. There were no surprises. To top it off he's a very nice guy and it was a pleasure to work with him.

Very nice experience

Mike was very nice to work with. I live a couple hours away and did not want to drive until we had a firm price that we agreed on. He had no problem with this. Other remote dealers all urged me to drive to them before agreeing on a price. He gave me a great price compared to any other dealers within about 300 miles (and I looked extensively). Mike made it surprisingly easy without all of the normal uncomfortable haggling and such with your average dealer. I gave him a reasonable offer and he accepted it. There were no surprises. To top it off he's a very nice guy and it was a pleasure to work with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Steve, I'm glad to hear that we've done our job. Thank you very much for the kind words and purchase. We hope to serve you again!

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Used Vehicle Purchase

Mike was great to deal with and was very responsive and in a timely manner. He was true to his word when he said "the process is fast and painless". Mike really made this an easy purchase for me and I recommend you give him a change to gain your business. You will be pleasantly surprised!

Used Vehicle Purchase

Mike was great to deal with and was very responsive and in a timely manner. He was true to his word when he said "the process is fast and painless". Mike really made this an easy purchase for me and I recommend you give him a change to gain your business. You will be pleasantly surprised!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sarah, Thank you for the kind words. We're glad that we've done our job. We hope to service you again. Thanks!

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BAW Northbrook

These people are great. They believe in honesty and true customer satisfaction. Looking to buy to lease or just need an honest approach to service give them a call. I have purchased vehicles through them and recently had a service issue that they handled in an unbelievably professional manner.

BAW Northbrook

These people are great. They believe in honesty and true customer satisfaction. Looking to buy to lease or just need an honest approach to service give them a call. I have purchased vehicles through them and recently had a service issue that they handled in an unbelievably professional manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Beth, Thank you for the wonderful review. It was our pleasure to assist you.

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Went looking for an economy sedan

Very respectable salesman, I really felt like he was being honest about everything and gave me advice on my car search in the future.

Went looking for an economy sedan

Very respectable salesman, I really felt like he was being honest about everything and gave me advice on my car search in the future.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Joe, I appreciate your feedback and if I can be of assistance to you again please feel free to contact me. Thanks!

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The BEST people to do business with!

Mike and Sandy could not habe made the experience of purchasing a car any easier. To top it off, they are really nice and genuine guys. I highly recommend them to anyone in the market that has no interest in going to the mainstream car dealerships!

The BEST people to do business with!

Mike and Sandy could not habe made the experience of purchasing a car any easier. To top it off, they are really nice and genuine guys. I highly recommend them to anyone in the market that has no interest in going to the mainstream car dealerships!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you J Kap for the wonderful review. We are pleased to know that you are more than satisfied with your purchase and we look forward to assisting you again. Thanks!

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Great service & smooth transaction

I am on my 3rd lease with Steven Todd (Sandy) and it has always been a pleasure to deal with him.

Great service & smooth transaction

I am on my 3rd lease with Steven Todd (Sandy) and it has always been a pleasure to deal with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonder review. We are glad to have been of service to you and we looking forward to assisting you again. Thanks!

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