Reviews
Mr. Shores listened and was abje to make it happen. I got
Mr. Shores listened and was abje to make it happen. I got my truck. Pete from the Aftermarket Dept. Made sure to go the extra mile so I can have my truck taken care. Excellent Customer Service. Thank you. Linda, Southern MD Linda 1500 Dodge Ram
Mr. Shores listened and was abje to make it happen. I got
Mr. Shores listened and was abje to make it happen. I got my truck. Pete from the Aftermarket Dept. Made sure to go the extra mile so I can have my truck taken care. Excellent Customer Service. Thank you. Linda, Southern MD Linda 1500 Dodge Ram
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Just wanted to give a shoutout to henry n lisa n kreitz
Just wanted to give a shoutout to henry n lisa n kreitz auto team. its my 2 nd vehicle i bought there in they never disappoint such a great experience.
Just wanted to give a shoutout to henry n lisa n kreitz
Just wanted to give a shoutout to henry n lisa n kreitz auto team. its my 2 nd vehicle i bought there in they never disappoint such a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought my truck online.
Bought my truck online. 2024 GMC Denali My salesman Gavin did a wonderful job super easy experience and truck looked even better then the pictures.
Bought my truck online.
Bought my truck online. 2024 GMC Denali My salesman Gavin did a wonderful job super easy experience and truck looked even better then the pictures.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
If I were to use one word, " Impressive"!
If I were to use one word, " Impressive"! From selection, to customer service to Dylan! Dylan you are the absute greatest. You've made this experience seamless for us and I'm now suoer eccited to call myself a a Krietz Family member! Thank you so much for answering every question, on time...all the time!
If I were to use one word, " Impressive"!
If I were to use one word, " Impressive"! From selection, to customer service to Dylan! Dylan you are the absute greatest. You've made this experience seamless for us and I'm now suoer eccited to call myself a a Krietz Family member! Thank you so much for answering every question, on time...all the time!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I went with local rather than internet don’t do it bad
I went with local rather than internet don’t do it bad service I wish I did internet
I went with local rather than internet don’t do it bad
I went with local rather than internet don’t do it bad service I wish I did internet
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Went in to have a leveling kit done, on my Tacoma, now my
Went in to have a leveling kit done, on my Tacoma, now my rear sags. This should of been caught before it left the shop. Just came back from a road trip, pulling a small trailer, which sags even more with the extra weight So now I have to figure out how too fix this problem which means another $400. And find someone that knows what they are doing .
Went in to have a leveling kit done, on my Tacoma, now my
Went in to have a leveling kit done, on my Tacoma, now my rear sags. This should of been caught before it left the shop. Just came back from a road trip, pulling a small trailer, which sags even more with the extra weight So now I have to figure out how too fix this problem which means another $400. And find someone that knows what they are doing .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
This place is top notch.
This place is top notch. I bought a vehicle back in 2023. I called them to have them send me a picture of a truck that I wanted from them that had already sold. They informed me that I could have them do all the modifications at there shop. So I shopped the country and I bought a truck in Tennessee and had it shipped to Krietz Customs in Maryland. They fit me in, and I had it shipped to my house in Massachusetts. I was so impressed with how easy of a process this was. This company is top notch! My wife and I happen to be in Maryland for a wedding about a year later with my truck. I wanted to have new custom upper control arms done on it so I swung by and met all of the friendly people I had only met on the phone a year prior. I was so impressed that they were able to fit me in with the limited time we have. Thank you guys for being a company I can trust and count on. I wanted to Mention one of the sales team people Marlin, he was top notch. He showed me around the lot and we had a great conversation. God Bless all of you And thank you again for a great experience Adam/ Crystal Wood
This place is top notch.
This place is top notch. I bought a vehicle back in 2023. I called them to have them send me a picture of a truck that I wanted from them that had already sold. They informed me that I could have them do all the modifications at there shop. So I shopped the country and I bought a truck in Tennessee and had it shipped to Krietz Customs in Maryland. They fit me in, and I had it shipped to my house in Massachusetts. I was so impressed with how easy of a process this was. This company is top notch! My wife and I happen to be in Maryland for a wedding about a year later with my truck. I wanted to have new custom upper control arms done on it so I swung by and met all of the friendly people I had only met on the phone a year prior. I was so impressed that they were able to fit me in with the limited time we have. Thank you guys for being a company I can trust and count on. I wanted to Mention one of the sales team people Marlin, he was top notch. He showed me around the lot and we had a great conversation. God Bless all of you And thank you again for a great experience Adam/ Crystal Wood
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
KA & KC delivered quality & timely communication.
KA & KC delivered quality & timely communication. Their employees provided outstanding service. Their storefront facility was immaculate! They exceeded my expectations!! Regards
KA & KC delivered quality & timely communication.
KA & KC delivered quality & timely communication. Their employees provided outstanding service. Their storefront facility was immaculate! They exceeded my expectations!! Regards
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They are selling lifted trucks that will not pass state
They are selling lifted trucks that will not pass state inspection due to the wide tires extending too far from fender whale Spoke to “Wes” the sales manager after spending 50K plus on my truck from them and told him my truck failed state inspection and he offered to sale me a set of stock tires for $1,200 xxx? After spending that much money their trucks cant pass state inspection as purchased from their lot.
They are selling lifted trucks that will not pass state
They are selling lifted trucks that will not pass state inspection due to the wide tires extending too far from fender whale Spoke to “Wes” the sales manager after spending 50K plus on my truck from them and told him my truck failed state inspection and he offered to sale me a set of stock tires for $1,200 xxx? After spending that much money their trucks cant pass state inspection as purchased from their lot.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Very professionally and patient with me.
Very professionally and patient with me. The sales rep tried to get me in be vehicle but unfortunately things did not work out. I definitely look forward to working with them in the future and I would highly recommend. If you you are looking for a vehicle this is your place.
Very professionally and patient with me.
Very professionally and patient with me. The sales rep tried to get me in be vehicle but unfortunately things did not work out. I definitely look forward to working with them in the future and I would highly recommend. If you you are looking for a vehicle this is your place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car