Reviews
If I were to use one word, " Impressive"!
If I were to use one word, " Impressive"! From selection, to customer service to Dylan! Dylan you are the absute greatest. You've made this experience seamless for us and I'm now suoer eccited to call myself a a Krietz Family member! Thank you so much for answering every question, on time...all the time!
If I were to use one word, " Impressive"!
If I were to use one word, " Impressive"! From selection, to customer service to Dylan! Dylan you are the absute greatest. You've made this experience seamless for us and I'm now suoer eccited to call myself a a Krietz Family member! Thank you so much for answering every question, on time...all the time!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I went with local rather than internet don’t do it bad
I went with local rather than internet don’t do it bad service I wish I did internet
I went with local rather than internet don’t do it bad
I went with local rather than internet don’t do it bad service I wish I did internet
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Went in to have a leveling kit done, on my Tacoma, now my
Went in to have a leveling kit done, on my Tacoma, now my rear sags. This should of been caught before it left the shop. Just came back from a road trip, pulling a small trailer, which sags even more with the extra weight So now I have to figure out how too fix this problem which means another $400. And find someone that knows what they are doing .
Went in to have a leveling kit done, on my Tacoma, now my
Went in to have a leveling kit done, on my Tacoma, now my rear sags. This should of been caught before it left the shop. Just came back from a road trip, pulling a small trailer, which sags even more with the extra weight So now I have to figure out how too fix this problem which means another $400. And find someone that knows what they are doing .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
This place is top notch.
This place is top notch. I bought a vehicle back in 2023. I called them to have them send me a picture of a truck that I wanted from them that had already sold. They informed me that I could have them do all the modifications at there shop. So I shopped the country and I bought a truck in Tennessee and had it shipped to Krietz Customs in Maryland. They fit me in, and I had it shipped to my house in Massachusetts. I was so impressed with how easy of a process this was. This company is top notch! My wife and I happen to be in Maryland for a wedding about a year later with my truck. I wanted to have new custom upper control arms done on it so I swung by and met all of the friendly people I had only met on the phone a year prior. I was so impressed that they were able to fit me in with the limited time we have. Thank you guys for being a company I can trust and count on. I wanted to Mention one of the sales team people Marlin, he was top notch. He showed me around the lot and we had a great conversation. God Bless all of you And thank you again for a great experience Adam/ Crystal Wood
This place is top notch.
This place is top notch. I bought a vehicle back in 2023. I called them to have them send me a picture of a truck that I wanted from them that had already sold. They informed me that I could have them do all the modifications at there shop. So I shopped the country and I bought a truck in Tennessee and had it shipped to Krietz Customs in Maryland. They fit me in, and I had it shipped to my house in Massachusetts. I was so impressed with how easy of a process this was. This company is top notch! My wife and I happen to be in Maryland for a wedding about a year later with my truck. I wanted to have new custom upper control arms done on it so I swung by and met all of the friendly people I had only met on the phone a year prior. I was so impressed that they were able to fit me in with the limited time we have. Thank you guys for being a company I can trust and count on. I wanted to Mention one of the sales team people Marlin, he was top notch. He showed me around the lot and we had a great conversation. God Bless all of you And thank you again for a great experience Adam/ Crystal Wood
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They are selling lifted trucks that will not pass state
They are selling lifted trucks that will not pass state inspection due to the wide tires extending too far from fender whale Spoke to “Wes” the sales manager after spending 50K plus on my truck from them and told him my truck failed state inspection and he offered to sale me a set of stock tires for $1,200 xxx? After spending that much money their trucks cant pass state inspection as purchased from their lot.
They are selling lifted trucks that will not pass state
They are selling lifted trucks that will not pass state inspection due to the wide tires extending too far from fender whale Spoke to “Wes” the sales manager after spending 50K plus on my truck from them and told him my truck failed state inspection and he offered to sale me a set of stock tires for $1,200 xxx? After spending that much money their trucks cant pass state inspection as purchased from their lot.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Just like Christmas
Marlon was great to work with no pressure got me the deal I wanted. If your looking for that one of kind truck or suv Krietz is the place to go. It is Christmas there everyday.
Just like Christmas
Marlon was great to work with no pressure got me the deal I wanted. If your looking for that one of kind truck or suv Krietz is the place to go. It is Christmas there everyday.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Krietz Auto is BS
1 star is way too much for Krietz Auto. After 2 weeks of negotiating with several sales people and receiving my first purchase agreement to buy a truck, I called the sales staff and informed them that the purchase agreement was lower than we had originally discussed and told them that the delivery fees weren't included. I was trying to do the right thing by them. They said they'd send a corrected agreement. Then I was told they had mis-figured the delivery cost by quite a bit and were wanting to charge way more. I said that was not what we negotiated, that is when the Sales manager Westin says they are waiting on someone else's purchase agreement to come in and asked if I wanted a different truck. Westin says I can still have the truck if I give them 1000$ to retain the truck. If I had known about this fee it would've been taken care of. I had my bank just waiting for the purchase agreement and the process would've been completed. These people sent out multiple purchase agreements for the same truck. Not to mention I had talked to about six different reps from this company and not one person mentioned having to pay 1000$ for a retainer. My experience with Krietz Auto was a crap show and I had a substantial down payment and excellent credit. If anyone wants to see the text message thread please contact me. I will also show you the purchase agreement.
Krietz Auto is BS
1 star is way too much for Krietz Auto. After 2 weeks of negotiating with several sales people and receiving my first purchase agreement to buy a truck, I called the sales staff and informed them that the purchase agreement was lower than we had originally discussed and told them that the delivery fees weren't included. I was trying to do the right thing by them. They said they'd send a corrected agreement. Then I was told they had mis-figured the delivery cost by quite a bit and were wanting to charge way more. I said that was not what we negotiated, that is when the Sales manager Westin says they are waiting on someone else's purchase agreement to come in and asked if I wanted a different truck. Westin says I can still have the truck if I give them 1000$ to retain the truck. If I had known about this fee it would've been taken care of. I had my bank just waiting for the purchase agreement and the process would've been completed. These people sent out multiple purchase agreements for the same truck. Not to mention I had talked to about six different reps from this company and not one person mentioned having to pay 1000$ for a retainer. My experience with Krietz Auto was a crap show and I had a substantial down payment and excellent credit. If anyone wants to see the text message thread please contact me. I will also show you the purchase agreement.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
i love my 2020 F350 truck !!!
Awesome place , great people , amazing inventory , ill defiantly be a repeat customer . Lisa (sales rep) was just a super person to help me out with my purchase . cant thank you enough .
i love my 2020 F350 truck !!!
Awesome place , great people , amazing inventory , ill defiantly be a repeat customer . Lisa (sales rep) was just a super person to help me out with my purchase . cant thank you enough .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic place with great service and inventory!
Excellent service, great inventory and incredible trucks! I love my lifted Ram! Everywhere I go I get compliments. the buying process was so smooth! This place is so well renowned, the day I was there to get my truck, I met 2 others from out of state. One person drove 4.5 hours from upper New Jersey to get his truck. Get a truck from them, you won't regret it!
Fantastic place with great service and inventory!
Excellent service, great inventory and incredible trucks! I love my lifted Ram! Everywhere I go I get compliments. the buying process was so smooth! This place is so well renowned, the day I was there to get my truck, I met 2 others from out of state. One person drove 4.5 hours from upper New Jersey to get his truck. Get a truck from them, you won't regret it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best dealership ever
Best dealership ever!!! They are so nice and they have everything you need there. A lot of cool trucks and SUV, etc. I really recommend this dealership..
Best dealership ever
Best dealership ever!!! They are so nice and they have everything you need there. A lot of cool trucks and SUV, etc. I really recommend this dealership..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase