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Crown Nissan

(1,654 reviews)
2025 state dealer award
View 15 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(1,654 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Nissan from DealerRater.

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John Hartley was a very helpful and honest salesperson.

John Hartley was a very helpful and honest salesperson. He made the experience easy snd went out of his way for us.

John Hartley was a very helpful and honest salesperson.

John Hartley was a very helpful and honest salesperson. He made the experience easy snd went out of his way for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Both Cathy Voogd and John Hartley were amazing to work

Both Cathy Voogd and John Hartley were amazing to work with, very nice people and they made my experience buying this new Rogue one of the best car purchases I’ve had. They gave me no pressure at all.

Both Cathy Voogd and John Hartley were amazing to work

Both Cathy Voogd and John Hartley were amazing to work with, very nice people and they made my experience buying this new Rogue one of the best car purchases I’ve had. They gave me no pressure at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Richard for this amazing review. Providing a car buying process that is seamless, transparent and stress free is what we expect here at Crown Nissan. We are delighted to hear that Cathy and John were able to provide that for you. It was our pleasure to provide you with one of the best car purchases you've had and we appreciate you choosing Crown Nissan. Congratulations on your new Rogue and happy travels.

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We have bought many Nissans but this was the best

We have bought many Nissans but this was the best experience we ever had buying a car. Charlotte Rush met us with a big smile and a how can I help you. She got the car we wanted exactly and a price that was below what we wanted to pay. Charlotte made buying a car so wonderful. Gave us a tour of the dealership and introduced us to the manager and service department. We have purchased many cars and Crown Nissan was the best dealership, they were very honest. Charlotte was so caring and kind. If you want a Nissan, please go here first, you will get the best price, a great experience, and a car you will love

We have bought many Nissans but this was the best

We have bought many Nissans but this was the best experience we ever had buying a car. Charlotte Rush met us with a big smile and a how can I help you. She got the car we wanted exactly and a price that was below what we wanted to pay. Charlotte made buying a car so wonderful. Gave us a tour of the dealership and introduced us to the manager and service department. We have purchased many cars and Crown Nissan was the best dealership, they were very honest. Charlotte was so caring and kind. If you want a Nissan, please go here first, you will get the best price, a great experience, and a car you will love

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Anna for this wonderful review. Providing exceptional service is what is most important to us here at Crown Nissan. We are so pleased to hear that Charlotte was able to get the car you wanted at the price you wanted. It was our pleasure to provide the best car buying experience you've ever had and thank you for choosing Crown Nissan. Congratulations on your new vehicle and happy travels.

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It was a great experience, I was in and out the time that

It was a great experience, I was in and out the time that he gave me.

It was a great experience, I was in and out the time that

It was a great experience, I was in and out the time that he gave me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Johnny, thank you for the 5 star review. We are thrilled to know that our service department took such good care of you and were able to get you in and out in the time that they quoted you. Customer satisfaction is our top priority. We appreciate you choosing Crown Nissan and wish you happy travels.

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Lesley, my service rep was ready to help me when I

Lesley, my service rep was ready to help me when I arrived, she listened to my concerns and offered solutions. The service team corrected the items and did so faster than expected. Overall, it was an excellent experience. Nick, the service technician completed the work and made recommendations for future work.

Lesley, my service rep was ready to help me when I

Lesley, my service rep was ready to help me when I arrived, she listened to my concerns and offered solutions. The service team corrected the items and did so faster than expected. Overall, it was an excellent experience. Nick, the service technician completed the work and made recommendations for future work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Gary, we are so pleased to hear about the great service that Lesley provided. Knowing that she addressed all of your concerns and offered solutions is exactly what we would expect. We appreciate you choosing Crown Nissan and wish you safe travels.

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Daniel Pepper was very knowledgeable and courteous on my

Daniel Pepper was very knowledgeable and courteous on my visit to have my car serviced. I will ask for him to each time!!

Daniel Pepper was very knowledgeable and courteous on my

Daniel Pepper was very knowledgeable and courteous on my visit to have my car serviced. I will ask for him to each time!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you ERC for this 5 star review. We are so pleased to know that Daniel was very knowledgeable and courteous and provided you with exceptional service. We appreciate you choosing Crown Nissan and happy travels.

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Very friendly and the environment was clean and tidy.

Very friendly and the environment was clean and tidy. The staff is very professional and pleasant.

Very friendly and the environment was clean and tidy.

Very friendly and the environment was clean and tidy. The staff is very professional and pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kathryn, we are so pleased to hear that your recent vehicle service appointment was pleasant and professional. We strive to provide an exceptional total experience. Not only is it important to ensure customer satisfaction with the service provided but it is also important to keep your customers feeling safe and comfortable in a cleanly, welcoming environment. We take pride in meeting those expectations and look forward to assisting you with all of your automotive needs. Safe travels.

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I was interested in purchasing a Nissan Rogue and visited

I was interested in purchasing a Nissan Rogue and visited Crown Nissan in St. Petersburg. I was greeted by Tanya Sans, who ended up taking me through a very smooth purchase. Tanya was definitely focused on serving the customer and I felt she worked hard to get me a fair deal. Her after purchase follow-up was also greatly appreciated. If you're looking to purchase or lease a Nissan, I recommend Tanya at Crown Nissan.

I was interested in purchasing a Nissan Rogue and visited

I was interested in purchasing a Nissan Rogue and visited Crown Nissan in St. Petersburg. I was greeted by Tanya Sans, who ended up taking me through a very smooth purchase. Tanya was definitely focused on serving the customer and I felt she worked hard to get me a fair deal. Her after purchase follow-up was also greatly appreciated. If you're looking to purchase or lease a Nissan, I recommend Tanya at Crown Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Henry, we are so pleased to hear about your positive experience working with Tanya on the purchase of your vehicle. We strive to provide a seamless, efficient and stress free car buying process and it is great to know that Tanya is meeting all of those expectations. Congratulations on your new Nissan Rogue and happy travels.

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Dan Pepper always takes care of my needs.

Dan Pepper always takes care of my needs. Keeps me updated with my vehicle while I wait.

Dan Pepper always takes care of my needs.

Dan Pepper always takes care of my needs. Keeps me updated with my vehicle while I wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Scott, we appreciate you taking the time to give us a 5 star review. It is so gratifying to hear that Dan is consistently providing you with exceptional service. We aim to please. We look forward to assisting you with all of your automotive needs. Safe travels.

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Cathy has been my sales person since my first purchase in

Cathy has been my sales person since my first purchase in 2020. She is a great representative for Crown and Nissan as a whole. She does her best to make the experience fun and friendly and goes above and beyond to get a deal going for you.

Cathy has been my sales person since my first purchase in

Cathy has been my sales person since my first purchase in 2020. She is a great representative for Crown and Nissan as a whole. She does her best to make the experience fun and friendly and goes above and beyond to get a deal going for you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Ronald for your 5 star review. We are so pleased to hear about the consistent exceptional service that Cathy provides. We appreciate your loyalty and look forward to assisting you with all of your automotive needs. Congratulations on your new vehicle and happy travels.

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