Reviews
My first experience with Crown Nissan was very positive.
My first experience with Crown Nissan was very positive. Anthony Lackey, my advisor was extremely helpful in explaining the reason behind the truck’s system failure and encouraged me not to be fearful to drive it again.
My first experience with Crown Nissan was very positive.
My first experience with Crown Nissan was very positive. Anthony Lackey, my advisor was extremely helpful in explaining the reason behind the truck’s system failure and encouraged me not to be fearful to drive it again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Arlene, Providing exemplary service is so important to us here at Crown Nissan and we are glad that Anthony's efforts could meet your satisfaction! We are thrilled to know that he was extremely helpful in explaining everything to you. We wish you safe travels until we meet again!
I used Crown Nissan for my Rogue's maintenance yet again
I used Crown Nissan for my Rogue's maintenance yet again and Lesley Shepard, who assisted me, was great. She helped get me in and out as fast as possible and she answered all of my questions. She was very knowledgeable and helpful. I will request to have her assist me again.
I used Crown Nissan for my Rogue's maintenance yet again
I used Crown Nissan for my Rogue's maintenance yet again and Lesley Shepard, who assisted me, was great. She helped get me in and out as fast as possible and she answered all of my questions. She was very knowledgeable and helpful. I will request to have her assist me again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Luna, We appreciate you for leaving Lesley this stellar review! We are delighted to know that she was great, answered all of your questions, very knowledgeable and helpful. If there is ever anything more that we may help you with please do not hesitate to let us know.
Daniel Pepper has been awesome to us and has kept us
Daniel Pepper has been awesome to us and has kept us updated with everything going on with our vehicle! Highly recommend him. Great customer service.
Daniel Pepper has been awesome to us and has kept us
Daniel Pepper has been awesome to us and has kept us updated with everything going on with our vehicle! Highly recommend him. Great customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sabrina, We are grateful for you leaving Daniel this wonderful review and recommendation! We are pleased to know that he was awesome, kept you updated with everything going on with your vehicle and provided you with great service. We hope to serve you again in the future.
Just purchased a new car from Crown Nissan in St.
Just purchased a new car from Crown Nissan in St. Petersburg, FL. My sales person, Cathy Voogd, went out of her way to help me get a good deal. Appreciate all Cathy Voogd did for me. Thanks Cathy.
Just purchased a new car from Crown Nissan in St.
Just purchased a new car from Crown Nissan in St. Petersburg, FL. My sales person, Cathy Voogd, went out of her way to help me get a good deal. Appreciate all Cathy Voogd did for me. Thanks Cathy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Keith, Thank you for leaving Cathy this terrific review! We are happy to know that she went out of her way to help you get a good deal. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Crown Nissan team!
I was looking for a vehicle, Bryan was extremely
I was looking for a vehicle, Bryan was extremely accommodating. Easy to have a decent conversation with. The construction going on around in the main area was over stimulating for me!! Bryan kept is composure amongst the chaos around him. Impressive. Even though I decided at this time to buy elsewhere. I want to give a good review to Bryan Ealy! He is a good one! Cute as well. Thank you Bryan.
I was looking for a vehicle, Bryan was extremely
I was looking for a vehicle, Bryan was extremely accommodating. Easy to have a decent conversation with. The construction going on around in the main area was over stimulating for me!! Bryan kept is composure amongst the chaos around him. Impressive. Even though I decided at this time to buy elsewhere. I want to give a good review to Bryan Ealy! He is a good one! Cute as well. Thank you Bryan.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you for leaving Bryan this stellar review! We are delighted to know that he was extremely accommodating and easy to have a conversation with. If there is ever anything more that we may help you with please do not hesitate to let us know.
I've purchased 2 cars from Crown Nissan and their Service
I've purchased 2 cars from Crown Nissan and their Service and customer service has always been great. I was a walk-in on the Friday after Thanksgiving and my advisor, Anthony Lackey, got me in, diagnosed the problem, fixed the problem and the car was ready to before lunch!! Anthony arranged free transportation to my home while I waited and did the same back to the dealership when my car was ready. Outstanding!! - Steve Hack
I've purchased 2 cars from Crown Nissan and their Service
I've purchased 2 cars from Crown Nissan and their Service and customer service has always been great. I was a walk-in on the Friday after Thanksgiving and my advisor, Anthony Lackey, got me in, diagnosed the problem, fixed the problem and the car was ready to before lunch!! Anthony arranged free transportation to my home while I waited and did the same back to the dealership when my car was ready. Outstanding!! - Steve Hack
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Steve, Providing exemplary service is so important to us here at Crown Nissan and we are glad that Anthony's efforts could meet your satisfaction! We are thrilled to know that he got your vehicle ready before lunch. We wish you safe travels until we meet again!
Danny Touch was very professional and knowledgeable.
Danny Touch was very professional and knowledgeable. He listened too my concerns. Very polite . Thank you .
Danny Touch was very professional and knowledgeable.
Danny Touch was very professional and knowledgeable. He listened too my concerns. Very polite . Thank you .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cindy, We are grateful for you leaving Danny this exceptional review! We are pleased to know that he was very polite, professional, knowledgeable and listened to your concerns. Please drive safely and do not hesitate to let us know how we may be of further service to you.
I highly recommend John Hartley!
I highly recommend John Hartley! He went to great lengths in finding me a car. John took the time to set up all the new features along with explaining how they worked. All dealerships need a John Hartley. Rita Anderson
I highly recommend John Hartley!
I highly recommend John Hartley! He went to great lengths in finding me a car. John took the time to set up all the new features along with explaining how they worked. All dealerships need a John Hartley. Rita Anderson
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rita, Thank you for leaving John this incredible review and recommendation! We are happy to know that he went great lengths in finding you a car and explained how the features worked. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Crown Nissan team!
Service Department has been the thorn in the side of this
Service Department has been the thorn in the side of this Dealership! Stopped by for service because my check engine light came on. Was quickly advised it would cost me $169.00 just for them to see what it says. Ridicules, I have been servicing my cars here for years, even bought a new car here less than a year ago and thought everything was good with pricing until this huge price gouge! Drove it to Autozone down the street from this dealership, they do a courtesy free check to let me know it was the VSS sensor in my vehicle. Average part cost around 200.00 and average fee including part to install is between 5 and 6 hundred dollars which I will pay at someone other than Crown Nissan just due to the trust in Crown's fair pricing dropping to its lowest. Sometimes a little courtesy goes a long way, a simple check would have brought them a customer to have the repairs completed there. Very disappointed in this Service Department and this is an important department in a dealership which is highly researched before choosing to buy a new vehicle from that dealership. You may have lost a good customer over his one!
Service Department has been the thorn in the side of this
Service Department has been the thorn in the side of this Dealership! Stopped by for service because my check engine light came on. Was quickly advised it would cost me $169.00 just for them to see what it says. Ridicules, I have been servicing my cars here for years, even bought a new car here less than a year ago and thought everything was good with pricing until this huge price gouge! Drove it to Autozone down the street from this dealership, they do a courtesy free check to let me know it was the VSS sensor in my vehicle. Average part cost around 200.00 and average fee including part to install is between 5 and 6 hundred dollars which I will pay at someone other than Crown Nissan just due to the trust in Crown's fair pricing dropping to its lowest. Sometimes a little courtesy goes a long way, a simple check would have brought them a customer to have the repairs completed there. Very disappointed in this Service Department and this is an important department in a dealership which is highly researched before choosing to buy a new vehicle from that dealership. You may have lost a good customer over his one!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Danny Touch our service advisor was wonderful, great
Danny Touch our service advisor was wonderful, great customer service. We will come back. Awesome experience, got us on and out
Danny Touch our service advisor was wonderful, great
Danny Touch our service advisor was wonderful, great customer service. We will come back. Awesome experience, got us on and out
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Peter, We appreciate you for leaving Danny this stellar review! We are delighted to know that he was awesome, provided you with great service and got you in and out. We look forward to serving you again in the future when the time comes.