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They were very kind, patient & accommodating. I even recommended them to my Mother! She ended up buying a car as well. The owner rode with her to explain... all the bells & whistles and then the staff answered all her questions weeks after the purchase! They totally took care of her!
I can't say enough about Reliable Auto- Most used car places want to sell you something they have- they don't really know about the car/truck they are... selling, but Reliable DOES- these guys check out only the "primo" vehicles thoroughly before putting them on their lot- you get EXACTLY what Reliable says you get, and no "playing games" with money haggling- they put a fair price on well maintained "cream of the crop " vehicles, and thats precisely what you get- rare to see any business operate so honestly...
I have purchased and traded in my past to automobiles from Reliable Auto Sales in Sturgeon Bay. Mike Sr. and Mike Jr. are both excellent people to deal... with. There is no pressure of any kind but on you, you can look at every car on their lot, and test drive them also. They beat the prices of the large car lots, and they stand behind what they sell. When ever I am in the market for another car or truck, this is the first place I look.
Contacted the dealership and were ready to walk away with a specific car. Specifically asked what the price would be "out the door" so we could take out... a loan. Received a number and drove an hour and a half to buy the car. Fill out all of the paperwork and the price increases $1200. We showed the emails specifying the "out the door price" and where we state we need to know so we can take out a loan. They then expect us to take out a new loan to suit this new number. No thanks. Goodbye.
Excellent experience at Reliable Autos. Quality automobiles,fair prices. Found the Ford Escape that had all the options we were seeking, and the price... was very fair. First dealer,that didn't pressure us to buy something we didn't want. Will definitely recommend to family and friends!
Hi Mike, we are loving our F150. It's the next best thing to being brand new...without the brand new truck price. Thanks for making everything easy for... my wife and I. You and your partner were very helpful and answered all of our questions. We will definitely be back when it comes time for her to get a different vehicle. The only thing I regret is that I hadn't gone to RELIABLE sooner. I would have saved a lot of time and miles traveling around northeast Wisconsin looking for the right truck. Thanks again for everything.
When Brian and I got home Friday night we sat around discussing not our wonderful new car but instead what a wonderful experience we had purchasing the... car from you, your dad Mike Sr. & Nick. Traveling over 500 miles to look at car and hoping it would be what was advertised can be stressful. The minute your dad came out of the office smiling and offering his hand I liked him and it only got better from there. His trust of us to test the car without escort, or at a minimum proof of driver's licenses and insurance, confirmed my belief that honest people trust others to be honest. The trip home was long but when we got out of the car at home and found that the mirrors had lights that lite up Mustang logos on the pavement we were like two giddy kids. I'm getting the thumbs up as I go by from the 4 to 80 year olds. Thanks Nick for going over all the details with us. We are still learning what all it does. Mike, everything you told me about Reliable Auto and how you do business proved to be true. You guys rock. We wished we lived closer as we know all of you would be in our circle of friends going forward. If you are ever coming to Washburn give us a call we loved to see you again.
Hey mike yes I am so in love with my new car and I was more than happy with the experience of purchasing my vehicle through Reliable! I felt like a very... valued customer and everyone was super friendly. I must say my favorite thing about it all was that Every single one of my questions was answered without me even having to ask.
Mike, We want to take the time to send a Thank You to you and Nick for another great buying experience. It is always a pleasure to buy a vehicle with you.... This is the third we have purchased from Reliable. Always with no hassle-just seems like you treat us as one of the family. We used to dread when we had to upgrade a vehicle in the past, but since we started to purchase our vehicles from you, we have found it to be a very relaxing and fun experience. We will always come back to Reliable to look for and buy our vehicles. We were lucky enough on the first 2 vehicles to find something that we liked on your lot of great selections. However, on this last vehicle, we told you what we wanted and what we were looking to spend and you came back with several different vehicles and suggestions for us to choose from. We decided on a 2014 Toyota Camry SE. You made it happen and within the price we discussed. When it arrived, Nick took care in getting the vehicle ready for us to take home. He went through all the features with us. We can't thank him enough. This has been a very reliable and great car so far and we will be back when we are looking for another vehicle. We will continue to recommend Reliable Auto to our friends and family! Thanks again for the great experience!
I just bought my second vehicle from Reliable Auto and I plan to purchase my third in the future. Very easy to talk to, no run around, and straight up... honesty which is something hard to find these days!