Reviews
Write a reviewMy go to for life.
I've bought 2 SUV's from PSI Cars. Great selection, customer service and facility. They have rim & tire options along with a ton of colors as well.
My go to for life.
I've bought 2 SUV's from PSI Cars. Great selection, customer service and facility. They have rim & tire options along with a ton of colors as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
TERRIBLE!
WORST EVER! I had an appt at 5pm and they sold the vehicle this morning. Knowing I was coming from over an hour away and they never bothered to let me know. Poor customer service..so much more I could say, but I will leave it at that....seems to be a common theme with them.
TERRIBLE!
WORST EVER! I had an appt at 5pm and they sold the vehicle this morning. Knowing I was coming from over an hour away and they never bothered to let me know. Poor customer service..so much more I could say, but I will leave it at that....seems to be a common theme with them.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We did sell the vehicle before you arrived, but from what we know about this we did not have any contact information for you. Sorry you missed out on a great vehicle!
The Place to Go!
if your looking for a used car this is the place to go, low mileage vehicles at a fair price and in great shape. Buying process is seemless and quick, Steve and Ben are straight shooters and no pressure guys. you either want the vehicle or not.
The Place to Go!
if your looking for a used car this is the place to go, low mileage vehicles at a fair price and in great shape. Buying process is seemless and quick, Steve and Ben are straight shooters and no pressure guys. you either want the vehicle or not.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ben at PSI Cars was fantastic!
Ben at PSI Cars was fantastic to work with. Answered all my questions while I was there and after I was home with my vehicle! I needed a part (small paint issue on a cover) and it was mailed to my home at no cost to me.
Ben at PSI Cars was fantastic!
Ben at PSI Cars was fantastic to work with. Answered all my questions while I was there and after I was home with my vehicle! I needed a part (small paint issue on a cover) and it was mailed to my home at no cost to me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best trade-in experience with PSI cars!
I had the best experience with Ben at PSI cars! I did a trade-in for a Yukon XL. The transaction went smoothly and quickly and was very low stress. He literally handled everything for me and had the deal done in less than 2 hours total (including my shopping time!). I had no idea things could move that quickly and easily. It was literally stress-free. The pricing of the vehicles at PSI is significantly lower than at other dealerships and PSI does an amazing job of upgrading a lot of the vehicles they sell with new grills (my Yukon came with a fancy Denali grill) and 22 in rims. Not only was the Yukon priced honestly and at book value (and I did my research!), but I also got a great trade in price for my existing vehicle. Overall, wonderful experience and I will most certainly be back to PSI again and again (or at least every 2-3 years) for all my future trade-ins!
Best trade-in experience with PSI cars!
I had the best experience with Ben at PSI cars! I did a trade-in for a Yukon XL. The transaction went smoothly and quickly and was very low stress. He literally handled everything for me and had the deal done in less than 2 hours total (including my shopping time!). I had no idea things could move that quickly and easily. It was literally stress-free. The pricing of the vehicles at PSI is significantly lower than at other dealerships and PSI does an amazing job of upgrading a lot of the vehicles they sell with new grills (my Yukon came with a fancy Denali grill) and 22 in rims. Not only was the Yukon priced honestly and at book value (and I did my research!), but I also got a great trade in price for my existing vehicle. Overall, wonderful experience and I will most certainly be back to PSI again and again (or at least every 2-3 years) for all my future trade-ins!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Poor customer service
PSI Cars listed rims and tires for sale via Craigslist. I contacted them via email receiving terse replies with poor grammar and punctuation. That should have been a clue but the tires were still available so I drove over an hour to pick them up. Surprise - they "sold just this morning" and the picture on Craigslist is a "stock picture" even though the ad was a listing specifically for Toyota rims. The only ones that they have in stock now do not fit my vehicle. Exceptionally bad service, even for a used car dealer.
Poor customer service
PSI Cars listed rims and tires for sale via Craigslist. I contacted them via email receiving terse replies with poor grammar and punctuation. That should have been a clue but the tires were still available so I drove over an hour to pick them up. Surprise - they "sold just this morning" and the picture on Craigslist is a "stock picture" even though the ad was a listing specifically for Toyota rims. The only ones that they have in stock now do not fit my vehicle. Exceptionally bad service, even for a used car dealer.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
SK, These Toyota take off wheels were advertised on Craigslist. We only had one set. You did not call ahead to say you were coming, or to see if we still had them. The one set sold before you arrived that day. Not sure how you can blame us for selling them?
10/10 Recommend PSI Cars
PSI was second to none. From my first phone call regarding a vehicle with Casey, to test driving with Jason, then purchasing with Ben, PSI made it an easy, comfortable, and all around great car buying experience. They were friendly, attentive, accommodating, understanding, and I would highly recommend them.
10/10 Recommend PSI Cars
PSI was second to none. From my first phone call regarding a vehicle with Casey, to test driving with Jason, then purchasing with Ben, PSI made it an easy, comfortable, and all around great car buying experience. They were friendly, attentive, accommodating, understanding, and I would highly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ben is that guy!! ��
Ben was awesome quick, honest, and informative I highly recommend buying a vehicle at p.s.i. from Ben! And I love my new truck!! the process was done in about an hour ! Perfect
Ben is that guy!! ��
Ben was awesome quick, honest, and informative I highly recommend buying a vehicle at p.s.i. from Ben! And I love my new truck!! the process was done in about an hour ! Perfect
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Efficient and Professional
I knew what I wanted and Steve identified a few vehicles of which I selected one. Test drove it, returned home, called Steve later, agreed to a deal over the phone and a couple do days later picked it up- where Steve had it ready for me. He went through the car with me and then I was off. I invested a little over an hour in this purchase. Never a vehicle purchase so smooth and efficient.
Efficient and Professional
I knew what I wanted and Steve identified a few vehicles of which I selected one. Test drove it, returned home, called Steve later, agreed to a deal over the phone and a couple do days later picked it up- where Steve had it ready for me. He went through the car with me and then I was off. I invested a little over an hour in this purchase. Never a vehicle purchase so smooth and efficient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Buying Experience!
Bought a 2016 Toyota Sequoia from Dan at PSI in January 2018. Everything about the experience was exceptional. Would recommend Dan and PSI to anyone looking for a late-model used truck or SUV.
Great Buying Experience!
Bought a 2016 Toyota Sequoia from Dan at PSI in January 2018. Everything about the experience was exceptional. Would recommend Dan and PSI to anyone looking for a late-model used truck or SUV.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase