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(50 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autostar Finance from DealerRater.

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My first car

Michael Jackson was very helpful and was very satisfied with my car and this is my first car shopping experience and it quick and easy no issues at all...excellent customer service very helpful and as well as the staff there also...would definitely recommend people here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Went shopping for a new or used vehicle.

Great car buying experience. Towanda was very knowledgeable and helpful. I got approved and was on my way in no time. I would definitely recommend all my friends and family to go there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I loved the service!! Towanda was AWESOME . Helpf.

I love the fact that that everyone was helpful. Especially towanda. She was helpful and polite and knowledgeable. I highly recommend this dealership to my friends and family members.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buy car

All the staff was great Roe Jackson assisted me in purchasing a car an was great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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AutoStar

My experience at Autostar was a wonderful one.I came a lil discourage but Ro got me approved at reasonable price.I got in and out with no problems.I recommend anyone to go to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Experience

Had a very great experience. Ed was not only friendly but also very knowledgeable. Being a female its usually the notion that dealsherships try to get over on us. But I felt comfortable and knew I got a great buy! Thanks to all the great associates who assisted!! Ed, Ronnie, and Ms Towana!! You all rock!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Got my car and IM HAPPY

So I got my new car today and im thrilled. During the test drive i noticed the gas light and the tire pressure light were on. Which they put some gas and air in it for me. The only part i had an issue with was waiting for the phone call because of the time crunch of getting my children. Other than that it was a fantastic experience and the warranty was so worth it. I got a beautiful smooth emission passing Dodge Journey and i could not be happier. Nina was very fast paced with paperwork and got me in and out otger than the phone call. All of the Sales guys and girl were helpful and informative. I will refer plenty of people here. Absolutely the car place to go to if youre local to dekalb or gwinnett.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worst Decision Ever

Big mistake shopping with this place not only am I stuck with a Over priced financing but a car with many issues on top of that now they want to charge to make a payment

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Certified Housing Counselor

The customer service rep was acceptional! I would highly recommend your dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A dealer to buy with no regrets

They demonstrate an excellent customer service, no pressure, very relaxing ? atmosphere. I will recommend Autostar a they will work with you on whatever the situation might be. Just ask Gary and he will make happen for you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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