Bidleman Ford

Not very impressed with the cleanliness of the new vehicle I looked at. My salesperson knew very little about the vehicle - I had to explain the features.

Had an appointment with them. Salesmen didn't care. Complete waste of time and energy even trying to do business with them. I would never consider buying from this dealership as the current management seems even worse than the prior owners we dealt with a few years back.

This is not a good review, Perhaps the worst place i've ever purchased a car from, Sales associates do not return call's Ray/Noah left several message never returned calls, I drove 3 1/2 hours to see this car since no one returned my call, original sales person Ray had left, then Noah got involved. We agreed to numbers and they said they would detail the car address a couple of minor issues and deliver the car the next day to me. I from this point on things got worse. The driver smoked in the car on the way down, It took 14 hours for the car to be delivered, when the car arrived it smelled horrible, I asked the driver if he smoked in the car, he said no. The issues that I requested to be addressed were ignored, the car was not cleaned or detailed, not even a car wash, they basically removed the stickers off the windows and took the endless drive, Sales person Noah stopped taking my calls, its been over 2 weeks and I have not even received a follow up call. It was late around 10 pm It was hard to see the car clear but i noticed the tow hitch cover was missing and the car was filthy, I was upset, the driver put Matt (a vested partner)on the phone, and he basically stated that he would order the part and address the Detail for the car, still waiting for the call over 2 weeks later. I drove 3 1/2 distance because honestly they had the car I was looking for and a price I was willing to pay and they did give me top dollar for my trade. Was it worth it, the short answer is NO! I spent my hard earned money at this store, I just wanted to be respected and received what was promised, and that just never happened, and I won't hold my breath. Consider going elsewhere and avoid this place, it is by far one of the worst places I have ever purchased a car at and would not recommend it to anyone. Eddie Cordero

This is not a good review, Perhaps the worst place i've ever purchased a car from, Sales associates do not return call's Ray/Noah left several message never returned calls, I drove 3 1/2 hours to see this car since no one returned my call, original sales person Ray had left, then Noah got involved. We agreed to numbers and they said they would detail, address a couple of minor issues and deliver the car the next day. I cant say enough negative things from this point on. The driver smoked Marijuana in the car on the way down, It took 14 hours for the car to be delivered, when the car arrived it smelled like Marijuana and it was horrible, I asked the driver if he smoked in the car, he said no. The issues that I requested to be addressed were ignored, the car was not cleaned or detailed, not even a car wash, they basically removed the stickers off the windows and took the endless drive, Sales person Noah stopped taking my calls, its been over 2 weeks and I have not even received a follow up call. It was late around 10 pm It was hard to see clear but the tow hitch cover was missing and the car was filthy, I was upset, the driver put Matt on the phone, and he basically stated that he would order the part and address the Detail for the car, still waiting for the call over 2 weeks later. I drove 3 1/2 distance because honestly they had the car I was looking for and a price I was will it ing to pay and they did give me top dollar for my trade. Was it worth it, the short answer is NO! I spent my hard earned money at this store, I just wanted to be respected and received what was promised, and that just never happened, and I won't hold my breath. Consider going elsewhere and avoid this place at all cost, it is by far one of the worst places I have ever purchased a car at and would not recommend it to anyone. Eddie Cordero 2021 Mustang Mach E

As a 50 something woman, buying a car is my least favorite thing to buy--and I LOVE to shop! I was looking for a specific car in my local region and when I couldn't find one, I broadened my search. That's when I found Bidleman Ford. I initially clicked on the "is this car available" tab and by the next day a salesman reached out to me via email to say it was. He wanted to know when I was able to come in for a test drive but I explained that I was almost 3 hours away and was there a way to buy it online. Bidleman had enough pictures online that I was confident that the car I was looking at was clean and free of imperfections. So...we started the process on Friday am. Many many back and forth questions via email and Noah Palumbo was always right on top of them, answering within minutes! He was able to get me the price I wanted for the car and he also delivered it to my door on Monday afternoon. I have to give a shout out to Jeremy in the finance department as well...he answered all my questions and if he didn't have the answer, he got back to me with it. I would highly recommend Bidleman Ford and Noah Palumbo. They made buying a car totally online, sight unseen a lot less scarier than I thought it would be!!! I would take my business to Bidleman again and again! Thanks everyone!!! I love my car!!!

Could care less about establishing a long term relationship with the customer. Just out for a quick buck. Selling 2 year old cars for more than they sold for new. Knowing full well the customer will be so far upside down in the auto loan.

Great service as always. I would only ask that service techs make sure they clean off the oil pan after changing oil/filter so it does not drip/pool on the garage floor when I get home. Otherwise, outstanding! Thank you.

Great service all around. Got me in on schedule, kept me updated on work, had it done on time. Great service department every time I’ve been there.

Have taken my 2008 V6 Pony Mustang in for Maintenance 3 times in last 3 years/ all work completed well/ cost is reasonable and the Service people all act like Gentlemen and Ladies!

I needed almost $4,000 of work done on the timing for my 2019 F-150, that was just out of warranty. A closer dealership was rude and uncaring and a friend told me to try Bidleman of Auburn. I made the drive and I’m glad I did. The parts took a long time to arrive, but Bidleman was always friendly on the phone (and the supply issue wasn’t their fault, anyway). Once the parts arrived, they performed the service and they also worked with Ford Motor Corp. to get the majority of the work covered. My bill was a fraction of what the original estimate was! Now the truck runs great. They have a new customer, I will return to Bidleman Ford. I really feel like they were experienced, friendly and everything you look for in an auto dealership.