Reviews
Write a reviewCouldn't help me at all seems like they didnt want to,so
Couldn't help me at all seems like they didnt want to,so I wont be going back there.
Couldn't help me at all seems like they didnt want to,so
Couldn't help me at all seems like they didnt want to,so I wont be going back there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Don’t shop here!
Sold me a vehicle overpriced by 5k, it has multiple issues and the warranty won’t cover it. Told me it was a bumper to bumper warranty but it isn’t. Wouldn’t even pass inspection!
Don’t shop here!
Sold me a vehicle overpriced by 5k, it has multiple issues and the warranty won’t cover it. Told me it was a bumper to bumper warranty but it isn’t. Wouldn’t even pass inspection!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Poor Service, Overpriced.
I've arrived to talk to their staff multiple times over the past few years thinking I'd give them a chance(even though they're wayyyy overpriced on vehicles): they would never even look twice at me or help me when I requested a test drive or info on the vehicle because at the time i had a less than 20,000$ car. I decided to instead shop elsewhere in another state no less and bought a tundra cash up front. They know nothing of customer service and will judge and hustle you!
Poor Service, Overpriced.
I've arrived to talk to their staff multiple times over the past few years thinking I'd give them a chance(even though they're wayyyy overpriced on vehicles): they would never even look twice at me or help me when I requested a test drive or info on the vehicle because at the time i had a less than 20,000$ car. I decided to instead shop elsewhere in another state no less and bought a tundra cash up front. They know nothing of customer service and will judge and hustle you!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Poor customer service
We called yesterday to inquire about a vehicle they had for sale. The salesman took our name and number and we told him we’d be there this morning to look at the car. When we arrived we were told the car would be there in 3 hours, they had lent it out. We drove 1 1/2 hours to see the car. We would not recommend this dealership.
Poor customer service
We called yesterday to inquire about a vehicle they had for sale. The salesman took our name and number and we told him we’d be there this morning to look at the car. When we arrived we were told the car would be there in 3 hours, they had lent it out. We drove 1 1/2 hours to see the car. We would not recommend this dealership.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Lipscomb
Car quit same day drove straight home had transmission problems called no answer they called me back next day Charles said it wouldnt cost me a dime gave me a loaner car told us not to worry i was worried but they assured me it would be fine LOOKS LIKE THEY ARE TRYING TO DO THE RIGHT THING !! THANKS LIPSCOMB AUTO GROUP
Lipscomb
Car quit same day drove straight home had transmission problems called no answer they called me back next day Charles said it wouldnt cost me a dime gave me a loaner car told us not to worry i was worried but they assured me it would be fine LOOKS LIKE THEY ARE TRYING TO DO THE RIGHT THING !! THANKS LIPSCOMB AUTO GROUP
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
transmission
bought car from them, nice guys and helpful. less than month needs transmission work! thanks alot. stay away from here or have your mechanic check over first. i didnt even get inspection for it. had to do it myself
transmission
bought car from them, nice guys and helpful. less than month needs transmission work! thanks alot. stay away from here or have your mechanic check over first. i didnt even get inspection for it. had to do it myself
- Customer service 2.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Very shady Dealer
Very shady dealer at best. Will not provide what was promised in writing in the deal made by them? Have called ten times and got nothing from them but the run a round.
Very shady Dealer
Very shady dealer at best. Will not provide what was promised in writing in the deal made by them? Have called ten times and got nothing from them but the run a round.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Pushy, very shady people
Seemed pretty hidden about the quality of the vehicle until we got there. Illegal bill of sale offered for my car to help with the price, just really seems like they needed to get rid of the car soon. Guy was rude and acted like he knew everything. Didn't even know the car just had the motor replaced until we got there and we got three different prices for how much the repair costs.
Pushy, very shady people
Seemed pretty hidden about the quality of the vehicle until we got there. Illegal bill of sale offered for my car to help with the price, just really seems like they needed to get rid of the car soon. Guy was rude and acted like he knew everything. Didn't even know the car just had the motor replaced until we got there and we got three different prices for how much the repair costs.
- Customer service 3.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Awesome Service
The gentleman that work at Lipscomb Auto Group were by far the best car dealers my wife and I dealt with. The experience was great and they were extremely helpful. If in the market for a car I recommend that you go to Lipscomb first.
Awesome Service
The gentleman that work at Lipscomb Auto Group were by far the best car dealers my wife and I dealt with. The experience was great and they were extremely helpful. If in the market for a car I recommend that you go to Lipscomb first.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I just wanted to say thank you for shopping at Lipscomb Auto Group and we strive to give the best car buying experience we can. Ty, Jim
Very helpful!
I contacted the dealer about a truck I was interested in on cars.Com. A Mr. Lipscomb answered and informed me that the truck had sold but that he did have other trucks in that category. He also told me he could have some work done if I needed it. He was very polite and helpful, I will be going up there to look in person in a couple days. I expect to have another good review to post then.
Very helpful!
I contacted the dealer about a truck I was interested in on cars.Com. A Mr. Lipscomb answered and informed me that the truck had sold but that he did have other trucks in that category. He also told me he could have some work done if I needed it. He was very polite and helpful, I will be going up there to look in person in a couple days. I expect to have another good review to post then.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I hope we very helpful in your car buying/shopping experience. Thank you, Jim