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Lipscomb Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (27 reviews)
Visit Lipscomb Auto Group
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(417) 449-5283 (417) 449-5283

Inventory

See all 73 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2007.
Lipscomb Auto group has been locally run and operated for over 39 years. We want to be your local car dealer for life.
Locally owned and operated for over 31 years!

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (27 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Couldn't help me at all seems like they didnt want to,so

Couldn't help me at all seems like they didnt want to,so I wont be going back there.

Couldn't help me at all seems like they didnt want to,so

Couldn't help me at all seems like they didnt want to,so I wont be going back there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Don’t shop here!

Sold me a vehicle overpriced by 5k, it has multiple issues and the warranty won’t cover it. Told me it was a bumper to bumper warranty but it isn’t. Wouldn’t even pass inspection!

Don’t shop here!

Sold me a vehicle overpriced by 5k, it has multiple issues and the warranty won’t cover it. Told me it was a bumper to bumper warranty but it isn’t. Wouldn’t even pass inspection!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Poor Service, Overpriced.

I've arrived to talk to their staff multiple times over the past few years thinking I'd give them a chance(even though they're wayyyy overpriced on vehicles): they would never even look twice at me or help me when I requested a test drive or info on the vehicle because at the time i had a less than 20,000$ car. I decided to instead shop elsewhere in another state no less and bought a tundra cash up front. They know nothing of customer service and will judge and hustle you!

Poor Service, Overpriced.

I've arrived to talk to their staff multiple times over the past few years thinking I'd give them a chance(even though they're wayyyy overpriced on vehicles): they would never even look twice at me or help me when I requested a test drive or info on the vehicle because at the time i had a less than 20,000$ car. I decided to instead shop elsewhere in another state no less and bought a tundra cash up front. They know nothing of customer service and will judge and hustle you!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Poor customer service

We called yesterday to inquire about a vehicle they had for sale. The salesman took our name and number and we told him we’d be there this morning to look at the car. When we arrived we were told the car would be there in 3 hours, they had lent it out. We drove 1 1/2 hours to see the car. We would not recommend this dealership.

Poor customer service

We called yesterday to inquire about a vehicle they had for sale. The salesman took our name and number and we told him we’d be there this morning to look at the car. When we arrived we were told the car would be there in 3 hours, they had lent it out. We drove 1 1/2 hours to see the car. We would not recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Lipscomb

Car quit same day drove straight home had transmission problems called no answer they called me back next day Charles said it wouldnt cost me a dime gave me a loaner car told us not to worry i was worried but they assured me it would be fine LOOKS LIKE THEY ARE TRYING TO DO THE RIGHT THING !! THANKS LIPSCOMB AUTO GROUP

Lipscomb

Car quit same day drove straight home had transmission problems called no answer they called me back next day Charles said it wouldnt cost me a dime gave me a loaner car told us not to worry i was worried but they assured me it would be fine LOOKS LIKE THEY ARE TRYING TO DO THE RIGHT THING !! THANKS LIPSCOMB AUTO GROUP

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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transmission

bought car from them, nice guys and helpful. less than month needs transmission work! thanks alot. stay away from here or have your mechanic check over first. i didnt even get inspection for it. had to do it myself

transmission

bought car from them, nice guys and helpful. less than month needs transmission work! thanks alot. stay away from here or have your mechanic check over first. i didnt even get inspection for it. had to do it myself

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Very shady Dealer

Very shady dealer at best. Will not provide what was promised in writing in the deal made by them? Have called ten times and got nothing from them but the run a round.

Very shady Dealer

Very shady dealer at best. Will not provide what was promised in writing in the deal made by them? Have called ten times and got nothing from them but the run a round.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pushy, very shady people

Seemed pretty hidden about the quality of the vehicle until we got there. Illegal bill of sale offered for my car to help with the price, just really seems like they needed to get rid of the car soon. Guy was rude and acted like he knew everything. Didn't even know the car just had the motor replaced until we got there and we got three different prices for how much the repair costs.

Pushy, very shady people

Seemed pretty hidden about the quality of the vehicle until we got there. Illegal bill of sale offered for my car to help with the price, just really seems like they needed to get rid of the car soon. Guy was rude and acted like he knew everything. Didn't even know the car just had the motor replaced until we got there and we got three different prices for how much the repair costs.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Awesome Service

The gentleman that work at Lipscomb Auto Group were by far the best car dealers my wife and I dealt with. The experience was great and they were extremely helpful. If in the market for a car I recommend that you go to Lipscomb first.

Awesome Service

The gentleman that work at Lipscomb Auto Group were by far the best car dealers my wife and I dealt with. The experience was great and they were extremely helpful. If in the market for a car I recommend that you go to Lipscomb first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I just wanted to say thank you for shopping at Lipscomb Auto Group and we strive to give the best car buying experience we can. Ty, Jim

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Very helpful!

I contacted the dealer about a truck I was interested in on cars.Com. A Mr. Lipscomb answered and informed me that the truck had sold but that he did have other trucks in that category. He also told me he could have some work done if I needed it. He was very polite and helpful, I will be going up there to look in person in a couple days. I expect to have another good review to post then.

Very helpful!

I contacted the dealer about a truck I was interested in on cars.Com. A Mr. Lipscomb answered and informed me that the truck had sold but that he did have other trucks in that category. He also told me he could have some work done if I needed it. He was very polite and helpful, I will be going up there to look in person in a couple days. I expect to have another good review to post then.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

I hope we very helpful in your car buying/shopping experience. Thank you, Jim

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