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Valley Auto Liquidators

3.4
(248 reviews)
Sales hours: 10:00am to 5:00pm
Service hours: 10:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–7:00pm
Tuesday 9:00am–7:00pm 9:00am–7:00pm
Wednesday 9:00am–7:00pm 9:00am–7:00pm
Thursday 9:00am–7:00pm 9:00am–7:00pm
Friday 9:00am–7:00pm 9:00am–7:00pm
Saturday 9:00am–7:00pm 9:00am–7:00pm
Sunday 10:00am–5:00pm 10:00am–5:00pm

Reviews

3.4
(248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Great service and staff!

Great service and staff! Great value and great vehicle selection to choose from! Will be back forsure

5.0

Great service and staff!

Great service and staff! Great value and great vehicle selection to choose from! Will be back forsure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1.0

Borderline Scam

Absolutely stay away from this lot, they will screw you over if the vehicle you buy has any issues! Bought a 4runner that already had a blown head gasket, check engine light came on within the week of buying. They claim that these things just happen, my very trusted mechanic says no way they wouldn't have known. Also recommends a new engine is best option. Valley auto claims they didn't get enough money out of me in initial sale because I talked down price (to fair market price!) So $1300 for the "work" and I end up on the side of the road 2 days later, the vehicle smoking and spewing coolant, also with a baby and dogs on the side of the road during a storm. They tow it and put new radiator cap on, which should have been done initially. And now the vehicle overheats if driven at all and for any amount of time and check engine is back on! Also tire pressure gauge has gone out and the vehicle was sold filthy intitially and FULL of previous owners personal info. There is so much more to this story that they've totally screwed me and haven't taken any responsibility, definitely no apology from them. Just so many empty promises! Was also told they'd be getting a second key and third row seat in and when I messaged the salesman, Jason, I got no response, no surprise there though. Also Chris, Brian and David are full of empty promises. Was told by Chris they'd for sure give me a call back about buying back the vehicle tomorrow and that was 2 weeks ago. Please stay away or PRAY you don't get a lemon. They've totally screwed my family and have no remorse. This is what they're in the business of doing, screwing you out of every penny you got.

1.0

Borderline Scam

Absolutely stay away from this lot, they will screw you over if the vehicle you buy has any issues! Bought a 4runner that already had a blown head gasket, check engine light came on within the week of buying. They claim that these things just happen, my very trusted mechanic says no way they wouldn't have known. Also recommends a new engine is best option. Valley auto claims they didn't get enough money out of me in initial sale because I talked down price (to fair market price!) So $1300 for the "work" and I end up on the side of the road 2 days later, the vehicle smoking and spewing coolant, also with a baby and dogs on the side of the road during a storm. They tow it and put new radiator cap on, which should have been done initially. And now the vehicle overheats if driven at all and for any amount of time and check engine is back on! Also tire pressure gauge has gone out and the vehicle was sold filthy intitially and FULL of previous owners personal info. There is so much more to this story that they've totally screwed me and haven't taken any responsibility, definitely no apology from them. Just so many empty promises! Was also told they'd be getting a second key and third row seat in and when I messaged the salesman, Jason, I got no response, no surprise there though. Also Chris, Brian and David are full of empty promises. Was told by Chris they'd for sure give me a call back about buying back the vehicle tomorrow and that was 2 weeks ago. Please stay away or PRAY you don't get a lemon. They've totally screwed my family and have no remorse. This is what they're in the business of doing, screwing you out of every penny you got.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Good place for a vehicle

Tony was very nice and helpful. Same with Mike and the rest of the staff. I needed a car with a pretty low budget and they made it happen.

5.0

Good place for a vehicle

Tony was very nice and helpful. Same with Mike and the rest of the staff. I needed a car with a pretty low budget and they made it happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Great Experience

Jason was very helpful in finding me the right car. He answered all my questions and supplied information I forgot to ask about. Very friendly and not pushy at all. I was not looking forward to dealing with a car salesman, but the experience was much easier than I had expected.

5.0

Great Experience

Jason was very helpful in finding me the right car. He answered all my questions and supplied information I forgot to ask about. Very friendly and not pushy at all. I was not looking forward to dealing with a car salesman, but the experience was much easier than I had expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

STAY AWAY FROM THIS DEALER!

I have owned my car less then a month and its now in the shop needing $5500 bucks worth of work. According to my mechanic this has been an issue for awhile now. I will now be with out a car for about a month while its being repaired. i'm sure Valley Auto was aware and sold me the car anyways. Pretty shady. They also told me on my trade all the work they were going to do to it so they could sell it. They never did any of that work and sold it as is. so lied about that as well. SHADY!!

1.0

STAY AWAY FROM THIS DEALER!

I have owned my car less then a month and its now in the shop needing $5500 bucks worth of work. According to my mechanic this has been an issue for awhile now. I will now be with out a car for about a month while its being repaired. i'm sure Valley Auto was aware and sold me the car anyways. Pretty shady. They also told me on my trade all the work they were going to do to it so they could sell it. They never did any of that work and sold it as is. so lied about that as well. SHADY!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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3.0

Unfortunately I still haven't heard back from the

Unfortunately I still haven't heard back from the dealership after sending an inquiry through the website.

3.0

Unfortunately I still haven't heard back from the

Unfortunately I still haven't heard back from the dealership after sending an inquiry through the website.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
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1.0

Stay away!

I absolutely a million percent warn you to shop elsewhere. We thought we did our research, thought we were buying a sound, safe car… but less than two months later our new to us 3 year old SUV found itself at the shop with transmission failure. We were told there was no way the dealership didn’t know about it, and hid it. The only saving grace was they did give us a 3 month/3000 mile warranty and we had 70 miles left. The headache continued when Chevy didn’t have a transmission for it because of shortages so we were left without a family car for TWO MONTHS. Multiple other larger problems were found while fixing it and we still had to pay $1200 out of our pockets outside of the transmission to get it running again. Again. Single owner car, good reviews, seemed maintained, 3 years old. If you do dare to purchase from this deceitful dealership, have your car looked at thoroughly by an outside mechanic before you buy or within your warranty. The past two months have been such a headache.

1.0

Stay away!

I absolutely a million percent warn you to shop elsewhere. We thought we did our research, thought we were buying a sound, safe car… but less than two months later our new to us 3 year old SUV found itself at the shop with transmission failure. We were told there was no way the dealership didn’t know about it, and hid it. The only saving grace was they did give us a 3 month/3000 mile warranty and we had 70 miles left. The headache continued when Chevy didn’t have a transmission for it because of shortages so we were left without a family car for TWO MONTHS. Multiple other larger problems were found while fixing it and we still had to pay $1200 out of our pockets outside of the transmission to get it running again. Again. Single owner car, good reviews, seemed maintained, 3 years old. If you do dare to purchase from this deceitful dealership, have your car looked at thoroughly by an outside mechanic before you buy or within your warranty. The past two months have been such a headache.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Don’t trust them

I bought a 2006 Nissan Altima in 2019.I was told the broken bumper was all that happened when the car was wrecked and the reason it wouldn’t turn sharp was probably a piece of cardboard that fell down. The car fax report they gave me said there were no problems, the car fax I ordered told me several things were wrong and I gave over $2000 more than it was worth. The paper work said I couldn’t get my money back. I took it to a shop and the frame was bent. I wrote review soon after and I’ve never been able to find it.

1.0

Don’t trust them

I bought a 2006 Nissan Altima in 2019.I was told the broken bumper was all that happened when the car was wrecked and the reason it wouldn’t turn sharp was probably a piece of cardboard that fell down. The car fax report they gave me said there were no problems, the car fax I ordered told me several things were wrong and I gave over $2000 more than it was worth. The paper work said I couldn’t get my money back. I took it to a shop and the frame was bent. I wrote review soon after and I’ve never been able to find it.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Best customer service in town. Highly recomend.

Bought a car from valley liquidators today from Jason. Best experience I have ever had. Very helpful answered all my questions and the whole staff was just amazing. I would highly recommend valley liquidators to anyone looking to buy a car. Thanks guys

5.0

Best customer service in town. Highly recomend.

Bought a car from valley liquidators today from Jason. Best experience I have ever had. Very helpful answered all my questions and the whole staff was just amazing. I would highly recommend valley liquidators to anyone looking to buy a car. Thanks guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Spokane Valley Auto Liquidators is probably the best...

Spokane Valley Auto Liquidators is probably the best dealership in Spokane Valley to sell used cars I bought a used car from them a Subaru Baja on a test drive check engine light came on they would not let me accept the car till they fix the problem took three weeks of their time and effort but they fixed the problem and I am a very happy satisfied customer from this development manager and repair shop they did a fantastic job could not be happier a week later problem with air conditioner they were happy to and did not charge me a penny very happy I will tell all my friends

5.0

Spokane Valley Auto Liquidators is probably the best...

Spokane Valley Auto Liquidators is probably the best dealership in Spokane Valley to sell used cars I bought a used car from them a Subaru Baja on a test drive check engine light came on they would not let me accept the car till they fix the problem took three weeks of their time and effort but they fixed the problem and I am a very happy satisfied customer from this development manager and repair shop they did a fantastic job could not be happier a week later problem with air conditioner they were happy to and did not charge me a penny very happy I will tell all my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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