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Towne Hyundai (Buffalo)

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (202 reviews)
Visit Towne Hyundai (Buffalo)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 9:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–9:00pm
Tuesday 9:00am–9:00pm 7:00am–9:00pm
Wednesday 9:00am–6:00pm 7:00am–9:00pm
Thursday 9:00am–9:00pm 7:00am–9:00pm
Friday 9:00am–6:00pm 7:00am–9:00pm
Saturday 9:00am–5:00pm 7:00am–6:00pm
Sunday Closed Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award
New (866) 494-7018 (866) 494-7018
Used (866) 462-4139 (866) 462-4139
Service (888) 805-8844 (888) 805-8844

Inventory

See all 278 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2024.
Welcome to Towne Hyundai your new and used dealership for all of your automotive needs. We are conveniently located in Orchard Park NY and proudly serve our neighbors in Lancaster Buffalo and Amherst! If you are in the market for a new vehicle then our professional sales staff is eagerly waiting for you. Our inventory is filled with many Hyundai options for you to choose from and we hope to get you behind the wheel of your perfect match. We encourage you to browse through our online inventory and come down to our Orchard Park location when you're ready for a test drive. Our team is prepared to answer any and all automotive questions.
We Love Our Towne!!!

Service center

Phone number (888) 805-8844

Service hours

Monday
7:00am–9:00pm
Tuesday
7:00am–9:00pm
Wednesday
7:00am–9:00pm
Thursday
7:00am–9:00pm
Friday
7:00am–9:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (202 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Towne Hyundai (Buffalo) from DealerRater.

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Relaxed, straightforward and helpful.

Relaxed, straightforward and helpful. I felt like our salesperson was sincerely trying to help and he was responsive then I reached out a few days later.

Relaxed, straightforward and helpful.

Relaxed, straightforward and helpful. I felt like our salesperson was sincerely trying to help and he was responsive then I reached out a few days later.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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If I could I would give no stars I could. I bought my VW...

If I could I would give no stars I could. I bought my VW there. BIG mistake!! I also purchased my extended warranty there.. However, If it needs work done on it - which has been often, I have to take it out to Bowmansville. I feel that they should either fix it where it was purchased or take the responsibility of getting it to a different location. I truly wish I had never bought my car there.

If I could I would give no stars I could. I bought my VW...

If I could I would give no stars I could. I bought my VW there. BIG mistake!! I also purchased my extended warranty there.. However, If it needs work done on it - which has been often, I have to take it out to Bowmansville. I feel that they should either fix it where it was purchased or take the responsibility of getting it to a different location. I truly wish I had never bought my car there.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Bill Kuhn was professional and cordial in working

Bill Kuhn was professional and cordial in working with me to lease a new Hyundai Tucson. He answered every question and looked into best lease possibilities. Bill provided accurate and clear information enabling me to make my decisions rather quickly. His guidance was most appreciated.

Bill Kuhn was professional and cordial in working

Bill Kuhn was professional and cordial in working with me to lease a new Hyundai Tucson. He answered every question and looked into best lease possibilities. Bill provided accurate and clear information enabling me to make my decisions rather quickly. His guidance was most appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Towne went above and beyond!!!

I couldn't be more happier with my transactions with Towne Hyundai. I Bought a Santa Fe from them in July 2019 and no fault of theirs I had some problems with the car. each time I brought it in, the service department (especially Mike) went above and beyond to make the repairs seamless and get me a rental and explain what happened. Between Bill Kuhn and Steve Davis they worked diligently to find me a different car I would be happier with. I must say that I had high demands and was somewhat borderline annoying with all the questions and demands and tearful calls and yet in the end Steve contacted ME when a car came in he thought I'd like. So, that tells me that Towne (especially Bill and Steve) care about their customers even after the sale. Steve could have just waited for me to contact him when I saw a car online but he didn't. Towne, along with Bill and Steve will always have my business going forward. 5 stars for sales and service. Thank you Steve, Bill and Mike!

Towne went above and beyond!!!

I couldn't be more happier with my transactions with Towne Hyundai. I Bought a Santa Fe from them in July 2019 and no fault of theirs I had some problems with the car. each time I brought it in, the service department (especially Mike) went above and beyond to make the repairs seamless and get me a rental and explain what happened. Between Bill Kuhn and Steve Davis they worked diligently to find me a different car I would be happier with. I must say that I had high demands and was somewhat borderline annoying with all the questions and demands and tearful calls and yet in the end Steve contacted ME when a car came in he thought I'd like. So, that tells me that Towne (especially Bill and Steve) care about their customers even after the sale. Steve could have just waited for me to contact him when I saw a car online but he didn't. Towne, along with Bill and Steve will always have my business going forward. 5 stars for sales and service. Thank you Steve, Bill and Mike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I couldn't be more happier with my transactions with...

I couldn't be more happier with my transactions with Towne Hyundai. I Bought a Santa Fe from them in July 2019 and no fault of theirs I had some problems with the car. each time I brought it in, the service department (especially Mike) went above and beyond to make the repairs seamless and get me a rental and explain what happened. Between Bill Kuhn and Steve Davis they worked diligently to find me a different car I would be happier with. I must say that I had high demands and was somewhat borderline annoying with all the questions and demands and tearful calls and yet in the end Steve contacted ME when a car came in he thought I'd like. So, that tells me that Towne (especially Bill and Steve) care about their customers even after the sale. Steve could have just waited for me to contact him when I saw a car online but he didn't. Towne, along with Bill and Steve will always have my business going forward. 5 stars for sales and service. Thank you Steve, Bill and Mike!

I couldn't be more happier with my transactions with...

I couldn't be more happier with my transactions with Towne Hyundai. I Bought a Santa Fe from them in July 2019 and no fault of theirs I had some problems with the car. each time I brought it in, the service department (especially Mike) went above and beyond to make the repairs seamless and get me a rental and explain what happened. Between Bill Kuhn and Steve Davis they worked diligently to find me a different car I would be happier with. I must say that I had high demands and was somewhat borderline annoying with all the questions and demands and tearful calls and yet in the end Steve contacted ME when a car came in he thought I'd like. So, that tells me that Towne (especially Bill and Steve) care about their customers even after the sale. Steve could have just waited for me to contact him when I saw a car online but he didn't. Towne, along with Bill and Steve will always have my business going forward. 5 stars for sales and service. Thank you Steve, Bill and Mike!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Outstanding customer service

I bought my very first brand new car from Towne Hyundai in 2012. I have been back for service maintenance many times since then and have always had a delightful experience. The staff are so curtious and helpful to say the least. Thank you Towne Hyundai for your outstanding customer service from buying to maintenance and repairs!

Outstanding customer service

I bought my very first brand new car from Towne Hyundai in 2012. I have been back for service maintenance many times since then and have always had a delightful experience. The staff are so curtious and helpful to say the least. Thank you Towne Hyundai for your outstanding customer service from buying to maintenance and repairs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New vehicleand

This was the easiest car buying experience I've ever had! All the staff was very helpful. Thanks, Greg from Jeep for making the deal happen!

New vehicleand

This was the easiest car buying experience I've ever had! All the staff was very helpful. Thanks, Greg from Jeep for making the deal happen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Rate

I rate the dealership a 10,all the people from the salesmen to service have been very profesional.hope it remains that way for the foreseeable future

Rate

I rate the dealership a 10,all the people from the salesmen to service have been very profesional.hope it remains that way for the foreseeable future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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2017 Sonata Experience

BThe 2017 Sonata is a nice looking car. The Dealer pointed out the many fine assets of the vehicle. After test driving the vehicle, it proved to provide perfect handling and a smooth and quiet ride. My purchase of the Sonata from Towne Hyundai was just as perfect as the vehicle itself.

2017 Sonata Experience

BThe 2017 Sonata is a nice looking car. The Dealer pointed out the many fine assets of the vehicle. After test driving the vehicle, it proved to provide perfect handling and a smooth and quiet ride. My purchase of the Sonata from Towne Hyundai was just as perfect as the vehicle itself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Summary of Service

Service provided was excellent. Salesman was courteous, knowledgeable and willing to provide the best deal possible to fulfill the needs of both customer and dealership.

Summary of Service

Service provided was excellent. Salesman was courteous, knowledgeable and willing to provide the best deal possible to fulfill the needs of both customer and dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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See all 202 reviews