Reviews
Write a reviewRelaxed, straightforward and helpful.
Relaxed, straightforward and helpful. I felt like our salesperson was sincerely trying to help and he was responsive then I reached out a few days later.
Relaxed, straightforward and helpful.
Relaxed, straightforward and helpful. I felt like our salesperson was sincerely trying to help and he was responsive then I reached out a few days later.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
If I could I would give no stars I could. I bought my VW...
If I could I would give no stars I could. I bought my VW there. BIG mistake!! I also purchased my extended warranty there.. However, If it needs work done on it - which has been often, I have to take it out to Bowmansville. I feel that they should either fix it where it was purchased or take the responsibility of getting it to a different location. I truly wish I had never bought my car there.
If I could I would give no stars I could. I bought my VW...
If I could I would give no stars I could. I bought my VW there. BIG mistake!! I also purchased my extended warranty there.. However, If it needs work done on it - which has been often, I have to take it out to Bowmansville. I feel that they should either fix it where it was purchased or take the responsibility of getting it to a different location. I truly wish I had never bought my car there.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Bill Kuhn was professional and cordial in working
Bill Kuhn was professional and cordial in working with me to lease a new Hyundai Tucson. He answered every question and looked into best lease possibilities. Bill provided accurate and clear information enabling me to make my decisions rather quickly. His guidance was most appreciated.
Bill Kuhn was professional and cordial in working
Bill Kuhn was professional and cordial in working with me to lease a new Hyundai Tucson. He answered every question and looked into best lease possibilities. Bill provided accurate and clear information enabling me to make my decisions rather quickly. His guidance was most appreciated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Towne went above and beyond!!!
I couldn't be more happier with my transactions with Towne Hyundai. I Bought a Santa Fe from them in July 2019 and no fault of theirs I had some problems with the car. each time I brought it in, the service department (especially Mike) went above and beyond to make the repairs seamless and get me a rental and explain what happened. Between Bill Kuhn and Steve Davis they worked diligently to find me a different car I would be happier with. I must say that I had high demands and was somewhat borderline annoying with all the questions and demands and tearful calls and yet in the end Steve contacted ME when a car came in he thought I'd like. So, that tells me that Towne (especially Bill and Steve) care about their customers even after the sale. Steve could have just waited for me to contact him when I saw a car online but he didn't. Towne, along with Bill and Steve will always have my business going forward. 5 stars for sales and service. Thank you Steve, Bill and Mike!
Towne went above and beyond!!!
I couldn't be more happier with my transactions with Towne Hyundai. I Bought a Santa Fe from them in July 2019 and no fault of theirs I had some problems with the car. each time I brought it in, the service department (especially Mike) went above and beyond to make the repairs seamless and get me a rental and explain what happened. Between Bill Kuhn and Steve Davis they worked diligently to find me a different car I would be happier with. I must say that I had high demands and was somewhat borderline annoying with all the questions and demands and tearful calls and yet in the end Steve contacted ME when a car came in he thought I'd like. So, that tells me that Towne (especially Bill and Steve) care about their customers even after the sale. Steve could have just waited for me to contact him when I saw a car online but he didn't. Towne, along with Bill and Steve will always have my business going forward. 5 stars for sales and service. Thank you Steve, Bill and Mike!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I couldn't be more happier with my transactions with...
I couldn't be more happier with my transactions with Towne Hyundai. I Bought a Santa Fe from them in July 2019 and no fault of theirs I had some problems with the car. each time I brought it in, the service department (especially Mike) went above and beyond to make the repairs seamless and get me a rental and explain what happened. Between Bill Kuhn and Steve Davis they worked diligently to find me a different car I would be happier with. I must say that I had high demands and was somewhat borderline annoying with all the questions and demands and tearful calls and yet in the end Steve contacted ME when a car came in he thought I'd like. So, that tells me that Towne (especially Bill and Steve) care about their customers even after the sale. Steve could have just waited for me to contact him when I saw a car online but he didn't. Towne, along with Bill and Steve will always have my business going forward. 5 stars for sales and service. Thank you Steve, Bill and Mike!
I couldn't be more happier with my transactions with...
I couldn't be more happier with my transactions with Towne Hyundai. I Bought a Santa Fe from them in July 2019 and no fault of theirs I had some problems with the car. each time I brought it in, the service department (especially Mike) went above and beyond to make the repairs seamless and get me a rental and explain what happened. Between Bill Kuhn and Steve Davis they worked diligently to find me a different car I would be happier with. I must say that I had high demands and was somewhat borderline annoying with all the questions and demands and tearful calls and yet in the end Steve contacted ME when a car came in he thought I'd like. So, that tells me that Towne (especially Bill and Steve) care about their customers even after the sale. Steve could have just waited for me to contact him when I saw a car online but he didn't. Towne, along with Bill and Steve will always have my business going forward. 5 stars for sales and service. Thank you Steve, Bill and Mike!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding customer service
I bought my very first brand new car from Towne Hyundai in 2012. I have been back for service maintenance many times since then and have always had a delightful experience. The staff are so curtious and helpful to say the least. Thank you Towne Hyundai for your outstanding customer service from buying to maintenance and repairs!
Outstanding customer service
I bought my very first brand new car from Towne Hyundai in 2012. I have been back for service maintenance many times since then and have always had a delightful experience. The staff are so curtious and helpful to say the least. Thank you Towne Hyundai for your outstanding customer service from buying to maintenance and repairs!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New vehicleand
This was the easiest car buying experience I've ever had! All the staff was very helpful. Thanks, Greg from Jeep for making the deal happen!
New vehicleand
This was the easiest car buying experience I've ever had! All the staff was very helpful. Thanks, Greg from Jeep for making the deal happen!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rate
I rate the dealership a 10,all the people from the salesmen to service have been very profesional.hope it remains that way for the foreseeable future
Rate
I rate the dealership a 10,all the people from the salesmen to service have been very profesional.hope it remains that way for the foreseeable future
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2017 Sonata Experience
BThe 2017 Sonata is a nice looking car. The Dealer pointed out the many fine assets of the vehicle. After test driving the vehicle, it proved to provide perfect handling and a smooth and quiet ride. My purchase of the Sonata from Towne Hyundai was just as perfect as the vehicle itself.
2017 Sonata Experience
BThe 2017 Sonata is a nice looking car. The Dealer pointed out the many fine assets of the vehicle. After test driving the vehicle, it proved to provide perfect handling and a smooth and quiet ride. My purchase of the Sonata from Towne Hyundai was just as perfect as the vehicle itself.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Summary of Service
Service provided was excellent. Salesman was courteous, knowledgeable and willing to provide the best deal possible to fulfill the needs of both customer and dealership.
Summary of Service
Service provided was excellent. Salesman was courteous, knowledgeable and willing to provide the best deal possible to fulfill the needs of both customer and dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car