Randy Adams, Inc.

Reviews

1.0 out of 5 1.0
17 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 21, 2016

    I called to inquire about a vehicle option-back row vents for AC/Heat. After explaining what those were, the man was getting very bothered. Rather than... the person on the phone saying they didn't know and checking, he replied "well is that something you normally see on these Toyotas" in a quite irritated fashion. Clearly the man had no interest in my business. So I'll be shopping elsewhere.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    December 16, 2015

    Carl and Paul were pleasant to work with. They were respectful, honest, and professional. I will recommend Randy Adams, Inc. to friends, co-workers, and... family.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for trusting in Randy Adams for your vehicle needs. We look forward to helping you in the future. Again Thank You.

  • February 6, 2016

    Carl....is personable, extremely well versed in his discussions with us about all the vehicles we were interested in...helpful, courteous, and a gentleman... in every sense of the word. I'll be back here for my next car and I shall recommend Carl and Randy Adams to all my friends....!!!!! and....Paul helped my awesomely...with all the T's and I's on all the paper work...and explaining all the details of whet they contained......Thank you, GUYS.........I'll be BACK!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind words. We strive to do our best for all customers. You certainly were a pleasure to deal with. Again thank you for your... business.

  • 5.0 out of 5
    December 5, 2015

    By far I would recommend this dealership to anyone who is looking for a great vehicle, with not so great credit or perfect credit (it does not matter).... This company reaches great ends to help you the best they can to get you what you work so hard for. Personally I was driving to San Antonio from Austin and saw a truck I highly desired. Not thinking that I was able to get it due to my credit, I stopped anyway. To my surprise, I was approved with a down payment and ready to go within a very short amount of time. Seeing as I thought I was unable to get exactly what I wanted at a great price, I was very surprised I was wrong. I HIGHLY recommend this company (ask for Carl Walker and Paul Ordway) they will make it happen!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your recent purchase. We strive to give all our customers the best service available. I am glad we were able to fill your automotive nee...ds and look forward to helping you in the future. Thank you again from all of us here at Randy Adams, Inc.

  • 5.0 out of 5
    October 26, 2015

    Carl was fantastic! I love my new Xterra!! :) :) Thanks so much!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for your recent purchase. I am glad it was a pleasant one for you. If we can be of any further assistance please don't hesitate to... call or stop by. We here at Randy Adams,Inc. thank you and look forward to being of service in the future.

  • 1.0 out of 5
    October 19, 2015

    Carl did and excellent job and answered all my concerns.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your recent purchase. We strive to be the best car dealership at all times. If we can be of any assistance down the road please feel fre...e to call or stop by. Again thank you for purchasing your vehicle here at Randy Adams, inc

  • 5.0 out of 5
    September 26, 2015

    Carl at Randy Adams helped me find and purchase the PERFECT family car for our bundle of joy on the way! Best car buying experience I have ever had.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your recent purchase. I am glad you were able to find the perfect car and Carl did his normal great job at helping you. We look forward ...to helping you with all your vehicle needs. Again thank you.

  • 5.0 out of 5
    September 19, 2015

    Carl was wonderful to work with! He was able to answer all our questions and get things moved through very quickly. He made sure we were completely happy... with each step before we left. We will definitely be recommending them to friends!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your recent purchase. I am happy your experience was an enjoyable one. We look forward to being of service to you in the future.

  • 5.0 out of 5
    September 16, 2015

    I have always bought cars from the big dealerships, because I have always been worried about how fair and the quality of products at smaller ones. I have... been with my husband to buy cars from smaller dealerships and it's always been a so/so experience. When I was researching Toyota Prius on Cars.com I found Randy Adams, INC. My husband and I decided to give it a go, at the very least I would be able to check out the car for research. I couldn't be more thrilled that I came here! Larry Ayala was AMAZING! He took us out and gave us not only an amazing deal on my Prius (DREAM CAR!) but also a really fair deal for my Corolla trade-in. My husband is looking for a new car and Larry is already keeping an eye out and looking for him. We WILL be back and I HIGHLY recommend this dealership and Larry.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your recent purchase. I am glad it was a great experience for you and we look forward to being of service to you for many years to come.... Again thank you from all of us.

  • 5.0 out of 5
    August 30, 2015

    I saw a car online that I wanted to drive. I had seen one elsewhere at another dealer and it just was not what it appeared to be in the photos. I made... and appointment to see the car and it was detailed and ready to drive upon my arrival. I was amazed at the condition of the car. Actually better than I had expected. Now to the buying part. I didn't haggle about the price except I told them what my top dollar was and if they could find the financing for that figure I would buy the car. They agreed. The finance manager (sorry I lost his card) was amazing. He search high and low and was able to locate a local lender that agreed to the terms. I have sense opened an account with them and they are also terrific. There was one very minor repair (an inside door post covering needed a clip) that was needed. They ordered the part and emailed me when it was available to install. I am extremely happy with my purchase and the buying experience. No high pressure, turn over to another guy, beat you down, hide your car and keys you came in with (seriously, that has happened to me). In short, try them out. I think you will be pleased as I am.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your recent purchase. We strive for great customer service in a manner that does not pressure or expect anything from you but an enjoyab...le car buying experience. I am glad we were able to provide that experience for you. We look forward to being of service in any future care buying you might have.

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