Findlay Honda Northwest

Reviews

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128 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    April 15, 2018

    Excellent customer service. Victor and Gilbert were very friendly and professional. I will definitely will take my car back there again. I recommend... this place to anyone that needs car repairs.

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  • 5.0 out of 5
    May 10, 2016

    I bought my 2015 CRV from Findlay Honda In North Las Vegas. I have had no major problems with my car at all. But any questions or concerns that I did have,... I was ALWAYS treated with the BEST customer service EVER. I was lucky enough, to get the same Service Associate. Her name is Deborah Shomsky. Aside from the gentleman that sold me my car, Ms. Shomsky makes it's a pleasure coming to Findlay. I hope that she will be there for a long time, because she is what we the consumer look for in GREAT customer service. Thank you so much Ms.Shomsky for your great service.

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    Shopped for a new car
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  • October 26, 2016

    Jay was very helpful and courteous when I brought my car in for an oil change. He discovered that one of the tires were flat. He quickly arranged to... have the oil change and tire replaced while I waited in their comfortable waiting room. He came into the waiting room to notified me about what work had to be done and how much it would cost. He advised me that the work would be done very soon. About 10 minutes later, he told me my car would be sitting out by the service driveway as soon as the car was washed. He had me on my way in about 1 hour. I had great service and a courteous employee who informed me of everything to expect for repairing my car.

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  • 5.0 out of 5
    May 5, 2016

    I wish to commend and thank Service Consultant Ms. Deborah Shomsky for once again providing me with first class treatment. Her attitude and vehicle knowledge... is the reason I have returned to this Dealership with my Honda Fit for Service. Ms. Shomsky should be recognized by Findlay Honda for being a definite asset and at least for me and my Wife the reason I will continue to be a loyal customer to this Dealership. Ms. Shomsky always goes the "extra mile" to make sure i am taken care of and the Service for my Honda is performed in a first class manner. Again she is a positive and professional Service Consultant and should be recognized/rewarded by the leadership at Findlay. Thank You, j. duke

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  • 5.0 out of 5
    January 31, 2016

    I pulled in to the service driveway and barely had time to stop the car before someone appeared to help me. Awesome

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    Dealer Response

    Thank you for stopping by to leave this wonderful review, Mark. We're very happy to hear that your experience was nothing short of exceptional. Our cu...stomers are very important to us and we want to be able to provide them with the kind of service they deserve. If you need anything else for your vehicle, please let us know. Jason Fisher, Service Director, (702) 982-4200, jfisher@findlayauto.com

  • 4.0 out of 5
    January 30, 2016

    Travis, our salesman was wonderful, personable, and patient, if he did not know the answer he searched it out. I liked the complimentary beverages. All... staff were friendly and did their job well.

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Hi Anne and thanks for your kind words! We appreciate Travis as well as the rest of our staff and we are thrilled that they have taken care of you and... accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like us on Facebook to catch the latest specials. Allen Lee, GM, (702) 982-4200, alee@findlayauto.com

  • 5.0 out of 5
    January 29, 2016

    I can't praise Ketorie Brown, our first line salesperson, enough for his product knowledge, patience, and presentation of the Honda we bought last Wednesday,... 27 January. Absolutely a great representative for the superior Honda brand, Mr. Brown took extra time, and made extra effort, to make our purchase process the best in all my 40 years of buying cars! Mr. StaMaria, who I believe was the consultlng sales manager that day, also deserves honorable mention for the role he played in getting the deal done. He, like Mr. Brown, was a tough, but very fair negotiator...Really enjoyed being introduced to the outgoing and competent service manager, too! Lovin' the Honda LX. Don't believe I'll ever regret this purchase. Looking forward to a long service and buying/selling relationship in the future!!!! Norman B.

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    Dealer Response

    Norman, At Findlay Honda, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive exper...ience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Allen Lee, GM, (702) 982-4200, alee@findlayauto.com

  • 5.0 out of 5
    January 29, 2016

    Gary was very helpful and took the time to explain everything.This is the third car that Gary helped us to buy.

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    Dealer Response

    Stanley, First I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. Gary's sales e...xcellence is always consistent and I'm glad that your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions or auto needs, and we'll continue to provide great service! Allen Lee, GM, (702) 982-4200, alee@findlayauto.com

  • 5.0 out of 5
    January 28, 2016

    Mel Center is fantastic. He has helped us lease several cars and is an amazing and very helpful salesperson. All the staff we saw that day were excellent.

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    Shopped for a new car
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    Dealer Response

    Hey Jeffrey! Thank you for this great review! Mel is truly a fantastic employee and we appreciate him for giving you such an excellent experience! If ...you need anything else, please don't hesitate to let us know! Allen Lee, GM, (702) 982-4200, alee@findlayauto.com

  • 5.0 out of 5
    January 28, 2016

    Very kind and courteous. Went out of their way to make me feel welcome and help me with any questions I may have had.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Steve, Thank you so much for taking the time to provide such great feedback. At Findlay Honda, we strive to ensure that no question or concern goes un...answered and it's encouraging to know that our service team was able to show you dedicated service. If you need anything else for your vehicle, please let us know. Jason Fisher, Service Director, (702) 982-4200, jfisher@findlayauto.com

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Findlay Honda Northwest

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