Reviews
Write a reviewI bought a car from the car store.
I bought a car from the car store. It was a Toyota Camry. I was sold with out test driving my fault, but the salesman was the most impatient person and told me it was an old car so I shouldn't expect everything to be working. But I don't agree. I got a 1000 mile warranty so I could make sure after driving for a while I could see if anything needed to be repaired. The brakes started pulsating and got worse as used. At 327 miles I took in to get repaired....mechanical issue per my warranty. They drove and agreed was pulsating. But, because it was within ..the Md Inspection Requirements they didn't have to fix. It didn't matter if brakes were working or not. Then they gave me option $400.00 for me to pay for the brakes to be repaired. I ve had car 3 days and I am furious. If they did not need repair the why are they going to charge me $400.00 to fix. What is a warranty for? I have finance $30000.00 and they can't do a break repair. And he told me the rotors were warped. Unbelievable. I called and told them they can loose a $30000.00 sale over a brake job. And now the break pads are squealing.
I bought a car from the car store.
I bought a car from the car store. It was a Toyota Camry. I was sold with out test driving my fault, but the salesman was the most impatient person and told me it was an old car so I shouldn't expect everything to be working. But I don't agree. I got a 1000 mile warranty so I could make sure after driving for a while I could see if anything needed to be repaired. The brakes started pulsating and got worse as used. At 327 miles I took in to get repaired....mechanical issue per my warranty. They drove and agreed was pulsating. But, because it was within ..the Md Inspection Requirements they didn't have to fix. It didn't matter if brakes were working or not. Then they gave me option $400.00 for me to pay for the brakes to be repaired. I ve had car 3 days and I am furious. If they did not need repair the why are they going to charge me $400.00 to fix. What is a warranty for? I have finance $30000.00 and they can't do a break repair. And he told me the rotors were warped. Unbelievable. I called and told them they can loose a $30000.00 sale over a brake job. And now the break pads are squealing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
First Truck from the Car Store in Laurel De
I just recently was in the market for a Truck and I was referred to The Car Store in Laurel Delaware. What a great experience. I dealt with Sandy Downes .....First Class I will refer everyone to try this dealership where I bought a Fantastic Truck and was treated like a person not a number. I will also say that this is my 14th used Vehicle I have purchased but this one is a 10 plus.
First Truck from the Car Store in Laurel De
I just recently was in the market for a Truck and I was referred to The Car Store in Laurel Delaware. What a great experience. I dealt with Sandy Downes .....First Class I will refer everyone to try this dealership where I bought a Fantastic Truck and was treated like a person not a number. I will also say that this is my 14th used Vehicle I have purchased but this one is a 10 plus.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 2.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT SALESMAN
WENT CAR SHOPPING AND DIDNT KNOW WHAT I WANTED....MIKE MURRAY WORKED WITH ME AND HELPED ME PICK OUT THE PERFECT VEHICLE FOR ME...GREAT JOB!
GREAT SALESMAN
WENT CAR SHOPPING AND DIDNT KNOW WHAT I WANTED....MIKE MURRAY WORKED WITH ME AND HELPED ME PICK OUT THE PERFECT VEHICLE FOR ME...GREAT JOB!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase