I purchased a used Subaru from AutoKraft. Mark was great, no gimmicks or BS. He made no promises he couldn’t keep, yet went the extra mile to make... my experience painless. Every problem I had with the car, he addressed and resolved before I completed the purchase. Excellent communication throughout the whole process. Even after purchasing the vehicle, and needing in-warranty service, Mark went above and beyond to accommodate me. My overall experience was 10/10, would recommend.
Overall I couldn’t have found a better car and mark did everything he could to get me the best deal and was honest. I haven’t been able to... find this great of a dealership since buying my first car and no doubt would suggest everyone to buy a car there.
Friendly and relaxed sales people. They had all my minor concerns with the car fixed right after I gave them a refundable down payment. It was my best... experience buying a used vehicle. This will be the first place I check when it's time for another used car.
Great to deal you with you Steve, enjoy your RSX. Mark
This dealer came highly recommended by several of my son's co-workers. So I had a decent amount of confidence going in. Even so, I was surprised at how... good an experience this purchase was for us. First, the quality of the inventory was excellent. And the pricing was beyond fair. Then there was no pressure on the lot whatsoever. When we made a decision, the financed purchase process was easier on our end than I would ever have dreamed. Mark is down to earth and very candid. They can hold their heads high at this place.
We did the whole car buying transaction over the phone from Colorado. Mark went above and beyond to make sure that my family member was taken care of... and had an exceptional vehicle. Mark treated our family like his own. The car is wonderful and the service was outstanding. I wish We had Mark here to buy a car from today!!!!!! Don't waste your time anywhere else! Go to Auto Kraft in Agawam.
The deal that I had with Auto Kraft was wonderful! My dad helped my find a car online anD auto kraft's cars cAME up so I stopped by and take a look. I... told them I'm a new driver and this will be my first car and they helped me out so well with choosing the car I want as they let me give the cars driving test. I think that I had tried like 4 or 5 cars in total but they didn't even show any attitude at all! Everybody there are all friendly and helpful! I ended up with a Nissan Altima 2014, which has only been driven 39,000 miles. The car looks brand new and I got it for a very price! Everything works out great as it's been almost a month and a half since I got the car and I'm in love with it! I'm so glad that Auto Kraft was my first and best choice! I would highly recommended this dealer to anyone who's finding a good used car. To me, they're the best in town!
Excellent buying experience. Mark the salesman had very good people skills to make the purchase a pleasure. Also liked no haggle price.
I had difficulties finding the right car for me. I went on hundreds of sites all around my area, and I stumbled across this dealership and I was very shocked... to see all great selection they had. I found an amazing car for a more amazing deal. Mark was hands down the most helpful dealer I have ever came across.
Buying a car for the first time was intimidating, and other places I had spoken to weren't helping my worries, but Mark was genuinely nice and made the... entire process incredibly easy, with no pressure. He took care of everything and made things so much easier, and faster, than I was expecting.
The buying process was very fast and easy. Mark is a top notch salesman and was very helpful. The Toyota was very clean, drove well and was the best price... in the area. Mark worked very well with us to create a deal we could afford. They were, by far the best dealership to do business with, with the best presented car and best pricing. I can't say enough about this dealership and Mark.