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Reviews
The customer service has always been the best.
The customer service has always been the best. They call to give you updates and respect your time.
The customer service has always been the best.
The customer service has always been the best. They call to give you updates and respect your time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Windshield replacement.
Windshield replacement. C43 AMG. As always Andrew Weinberg was top notch amazing. Great communication and follow up
Windshield replacement.
Windshield replacement. C43 AMG. As always Andrew Weinberg was top notch amazing. Great communication and follow up
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My service writer of choice at Mercedes of Easton is
My service writer of choice at Mercedes of Easton is Chris Wilkowski. My service is complicated because my car is driven so few miles a year. Chris figured out a blend of service so that the things that needed to be done based on time were done and others timed for next year. Smart and helpful. Always pleased with Chris' help.
My service writer of choice at Mercedes of Easton is
My service writer of choice at Mercedes of Easton is Chris Wilkowski. My service is complicated because my car is driven so few miles a year. Chris figured out a blend of service so that the things that needed to be done based on time were done and others timed for next year. Smart and helpful. Always pleased with Chris' help.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
CHIRS WILKOSKI!
CHIRS WILKOSKI! Chris has been my service advisor since moving to Columbus in 2020. Honestly have never has a more professional and kind person to work with. An asset to MB of Easton!
CHIRS WILKOSKI!
CHIRS WILKOSKI! Chris has been my service advisor since moving to Columbus in 2020. Honestly have never has a more professional and kind person to work with. An asset to MB of Easton!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Appreciate Andy Culver & staff who consistently provide
Appreciate Andy Culver & staff who consistently provide excellent customer service. Also like the technician provided service video.
Appreciate Andy Culver & staff who consistently provide
Appreciate Andy Culver & staff who consistently provide excellent customer service. Also like the technician provided service video.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris Anders has always dealt with me in a professional
Chris Anders has always dealt with me in a professional manner - as a result, I have confidence in purchasing a Mercedes from Germain. Chris understands my preferences and presents the product accordingly.
Chris Anders has always dealt with me in a professional
Chris Anders has always dealt with me in a professional manner - as a result, I have confidence in purchasing a Mercedes from Germain. Chris understands my preferences and presents the product accordingly.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dennis, we appreciate your 5-star rating! We are so appreciative of the opportunity to work with you, and we are thrilled that Chris consistently provides you with the quality care that you deserve. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again! Best Regards, Austin Germain General Manager
Our sales person, Hailee Blough, was the best.
Our sales person, Hailee Blough, was the best. Very pleasant to work with and answered all of our questions and assisted us with whatever we needed. Would definitely want to work with her again when buying another Mercedes.
Our sales person, Hailee Blough, was the best.
Our sales person, Hailee Blough, was the best. Very pleasant to work with and answered all of our questions and assisted us with whatever we needed. Would definitely want to work with her again when buying another Mercedes.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive review! We are so glad that Hailee took great care of you and met your automotive needs. She will be honored to know how confident you are in her efforts. Wishing you the safest of travels until we meet again! Best Regards, Austin Germain General Manager
Joe goes above and beyond… Joe’s the best service manger
Joe goes above and beyond… Joe’s the best service manger we’ve worked with.
Joe goes above and beyond… Joe’s the best service manger
Joe goes above and beyond… Joe’s the best service manger we’ve worked with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted Joe has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again! Best Regards, Austin Germain General Manager
I always expect and experience an excellent service
I always expect and experience an excellent service appointment when at Mercedes Benz of Easton. It’s so helpful to me to have someone like Andrew Weinberg, who is always assigned to my appointments, knows my history, my cars history, and is knowledgeable and helpful every time! I appreciate his honesty and thorough assessments when I have to explain my cars problems in “girl speak.”
I always expect and experience an excellent service
I always expect and experience an excellent service appointment when at Mercedes Benz of Easton. It’s so helpful to me to have someone like Andrew Weinberg, who is always assigned to my appointments, knows my history, my cars history, and is knowledgeable and helpful every time! I appreciate his honesty and thorough assessments when I have to explain my cars problems in “girl speak.”
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Krista, we're pleased you enjoyed another accommodating and thorough visit with Andrew. It is our pleasure to empower our clients to make informed decisions about their vehicles. Thanks for choosing M-B of Easton for the best service! Best Regards, Austin Germain General Manager
The service department was excellent.
The service department was excellent. Andrew Weinberg my service advisor was amazing he was on time and was very informative about the service process with the 30k service and tire replacement. He provided exceptional customer service which I will be back again whenever I need a service for my Mercedes Benz.
The service department was excellent.
The service department was excellent. Andrew Weinberg my service advisor was amazing he was on time and was very informative about the service process with the 30k service and tire replacement. He provided exceptional customer service which I will be back again whenever I need a service for my Mercedes Benz.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking a moment to share positive feedback on Andrew. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day! Best Regards, Austin Germain General Manager