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This Is THE WORST EXPERIENCE IVE EVER HAD IN MY LIFEEE!! I purchased a 2005 Yukon danali here at first I went to finance and not even 20 minutes later... after pulling out of the lot I was on my way to return the vehicle I put 2,500 down payment on a 238,000 mile vehicle which is insane and I wanted my money back and the basically told me no I needed to wait 24 hours to come back so that I couldn't be refunded by law. So I didn't want to deal with them anymore so I purchased the vehicle for 5,200!! I left took the vehicle went home a week later I recieved in the mail a copy of the financing paperwork title instead of the real title I was pissed! It wasn't signed by the dealer it was wrong and I unknowingly took it too the dmv and they said something was wrong. So I went back there and they still refused to give me the correct paperwork after I bought that vehicle and I kept coming back demanding something to be done it was 3 dmv trips and 6 visits and 3 months after my purchase that I decided to call the police and the police DEMANDED the correct paperwork!!! And then told the police to GET OUT!! Very very very BAD PLaCE
Stay from Universal Auto - I bought a Vehicle from them and four days later and broke down and we’re not start they said I was xxxx out of luck because... I did not buy the extended warranty terrible experience
Quick phone call returned! Thank you! !
I am a first time buyer and am very happy with customer service! walked in and out in less then 30 minutes! Carlos was my sales person! highly recommend... it!
These crooks buy junk cars from auctions that dealers wouldn't put on their lots for real cheap and then resale them for triple the price. They sold me... a car with a blown head gasket that costed me $2000 in repair to get it on the road.
Sam was the guy that helped us. He was very willing to help and work with us any way possible. We were looking for a beginner car for our son. They have... a large amount of vehicles to choose from. Just over all nice guys.
Great used car dealership. Staff is friendly and very accommodating. Cars are fairly priced and in good condition. Would highly recommend checking it out!!... It was worth the drive!
I was very pleased working with Sam. he gave me a good deal with warranty. I will definitely recommend them to friends. Wonderful attitude, Excellent Customer... Service!
Entire buying process was easy and did not take all day. The staff were all professional, knowledgeable and courteous. The cars that I test drove were... all solid without major concerns. I am happy that I came to this dealership first.
My experience at Universal auto sales was an amazing experience. Sam was professional and understanding to my immediate car needs. The prices are very... reasonable with a nice selection of cars. The progress was quick and stress free. I would definitely recommend this place for others as well as return for future needs.