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Universal Auto Sales

(61 reviews)
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Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–6:00pm
(855) 570-4407 (855) 570-4407

Inventory

See all 75 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2024.

Reviews

(61 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Universal Auto Sales from DealerRater.

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Purchased a SUV from them back in October 2024 and have

Purchased a SUV from them back in October 2024 and have had nothing but trouble with it and they will not do anything about it. The check engine light came not even 35 miles from the dealership.

Purchased a SUV from them back in October 2024 and have

Purchased a SUV from them back in October 2024 and have had nothing but trouble with it and they will not do anything about it. The check engine light came not even 35 miles from the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This is the most dishonest, corrupt company in Denver.

This is the most dishonest, corrupt company in Denver. They are highly unethical and I will be filing a State of Colorado Department of MV complaint against them. What a shame for the shady person to withhold $ and ruin a reputation.

This is the most dishonest, corrupt company in Denver.

This is the most dishonest, corrupt company in Denver. They are highly unethical and I will be filing a State of Colorado Department of MV complaint against them. What a shame for the shady person to withhold $ and ruin a reputation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Set up test drive appointment, stated that we were

Set up test drive appointment, stated that we were driving 2 hours to the appointment. The dealer failed to let me know prior to the morning of the appointment that the "vehicle was sold" the day before. By the time they sent me a message to that effect we were 10 minutes away from the appointment. Very unprofessional.

Set up test drive appointment, stated that we were

Set up test drive appointment, stated that we were driving 2 hours to the appointment. The dealer failed to let me know prior to the morning of the appointment that the "vehicle was sold" the day before. By the time they sent me a message to that effect we were 10 minutes away from the appointment. Very unprofessional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Very unprofessional operation.

Very unprofessional operation. Willing to stretch the truth to get you to buy. Vehicle was in a accident and I noticed the fender and doors weren't quite right. Also frame damage.(I guess I shouldn't believe my lying eyes). Buyers beware!

Very unprofessional operation.

Very unprofessional operation. Willing to stretch the truth to get you to buy. Vehicle was in a accident and I noticed the fender and doors weren't quite right. Also frame damage.(I guess I shouldn't believe my lying eyes). Buyers beware!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The dealership sucks after $23,000 cash and I’ll never

The dealership sucks after $23,000 cash and I’ll never return there again. You need to run now walk away. They really really suck

The dealership sucks after $23,000 cash and I’ll never

The dealership sucks after $23,000 cash and I’ll never return there again. You need to run now walk away. They really really suck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They sell Lemons!

They sell Lemons! Do not buy here! I purchased a very nice looking F150 but it will not pass state inspection with 1/32 brakes nor test codes that they archived / deleted to pass their inspection. Very poor customer service and won’t stand by their word.

They sell Lemons!

They sell Lemons! Do not buy here! I purchased a very nice looking F150 but it will not pass state inspection with 1/32 brakes nor test codes that they archived / deleted to pass their inspection. Very poor customer service and won’t stand by their word.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Diana made me getting my car so easy.

Diana made me getting my car so easy. The service was great and the car was super detailed. They work with u and it was overall a great experience. Samantha Key

Diana made me getting my car so easy.

Diana made me getting my car so easy. The service was great and the car was super detailed. They work with u and it was overall a great experience. Samantha Key

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Called put in application no one will ever call you back.

Called put in application no one will ever call you back. This place is a scam.

Called put in application no one will ever call you back.

Called put in application no one will ever call you back. This place is a scam.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Ulissa went over and beyond to help me get back in car.

Ulissa went over and beyond to help me get back in car. She did more than be a saleswoman she treats you with respect is up front with you. She really makes you feel you are talking to a friend. She is truly an asset to this company, they are very lucky to have her.

Ulissa went over and beyond to help me get back in car.

Ulissa went over and beyond to help me get back in car. She did more than be a saleswoman she treats you with respect is up front with you. She really makes you feel you are talking to a friend. She is truly an asset to this company, they are very lucky to have her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ulissa was great.

Ulissa was great.. helped me out greatly.. Came from ny and was not let down.. very down to earth.. great dealer and even better staff(ulissa). Thanks

Ulissa was great.

Ulissa was great.. helped me out greatly.. Came from ny and was not let down.. very down to earth.. great dealer and even better staff(ulissa). Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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