Universal Auto Sales

3.3 out of 5 3.3

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.3 out of 5 3.3
19 lifetime reviews.

Read reviews that mention:

  • 1.0 out of 5
    January 2, 2021

    This Is THE WORST EXPERIENCE IVE EVER HAD IN MY LIFEEE!! I purchased a 2005 Yukon danali here at first I went to finance and not even 20 minutes later... after pulling out of the lot I was on my way to return the vehicle I put 2,500 down payment on a 238,000 mile vehicle which is insane and I wanted my money back and the basically told me no I needed to wait 24 hours to come back so that I couldn't be refunded by law. So I didn't want to deal with them anymore so I purchased the vehicle for 5,200!! I left took the vehicle went home a week later I recieved in the mail a copy of the financing paperwork title instead of the real title I was pissed! It wasn't signed by the dealer it was wrong and I unknowingly took it too the dmv and they said something was wrong. So I went back there and they still refused to give me the correct paperwork after I bought that vehicle and I kept coming back demanding something to be done it was 3 dmv trips and 6 visits and 3 months after my purchase that I decided to call the police and the police DEMANDED the correct paperwork!!! And then told the police to GET OUT!! Very very very BAD PLaCE

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    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 26, 2020

    Stay from Universal Auto - I bought a Vehicle from them and four days later and broke down and we’re not start they said I was xxxx out of luck because... I did not buy the extended warranty terrible experience

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • April 6, 2017

    Quick phone call returned! Thank you! !

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 27, 2020

    I am a first time buyer and am very happy with customer service! walked in and out in less then 30 minutes! Carlos was my sales person! highly recommend... it!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 4, 2019

    These crooks buy junk cars from auctions that dealers wouldn't put on their lots for real cheap and then resale them for triple the price.  They sold me... a car with a blown head gasket that costed me $2000 in repair to get it on the road.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    8 people out of 8 found this review helpful. Did you?
  • 5.0 out of 5
    April 14, 2019

    Sam was the guy that helped us. He was very willing to help and work with us any way possible. We were looking for a beginner car for our son. They have... a large amount of vehicles to choose from. Just over all nice guys.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 27, 2019

    Great used car dealership. Staff is friendly and very accommodating. Cars are fairly priced and in good condition. Would highly recommend checking it out!!... It was worth the drive!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 1, 2019

    I was very pleased working with Sam. he gave me a good deal with warranty. I will definitely recommend them to friends. Wonderful attitude, Excellent Customer... Service!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 8, 2018

    Entire buying process was easy and did not take all day. The staff were all professional, knowledgeable and courteous. The cars that I test drove were... all solid without major concerns. I am happy that I came to this dealership first.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 26, 2018

    My experience at Universal auto sales was an amazing experience. Sam was professional and understanding to my immediate car needs. The prices are very... reasonable with a nice selection of cars. The progress was quick and stress free. I would definitely recommend this place for others as well as return for future needs.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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