Turn Key Auto Sales

Very Disappointed in Tod Schmick and Turn Key Auto Sales in Oshkosh, WI. I tried to purchase 2018 Infiniti Q50 Hybrid LUXE JN1AV7AR0JM540019 from him. We agreed upon the price, payment method and the condition of the vehicle. He was very supportive and answered all of my questions. I gathered all the paperwork, took a day off from work and drove 9 hours to buy the vehicle. The vehicle looked good from the outside, despite the minor scratches and small dents. But the interior was not in a desirable condition. The drivers floor mat was in a bad condition. It had a big hole through the mat and a carpeting of the vehicle. The rear seat leather was ripped. Under the hood lots of bolts were rusted/corroded. Right side arm control unit was replaced, but not by the Infiniti dealership. I asked about these things. He answered I do not know for some of the questions and I forgot to tell you for another. I asked him to fix the carpeting and the rear seat leather so I can ignore the rest of the problems and still buy the vehicle at previously agreed upon price. Or decrease the price a little so I can fix those issues myself. He declined both options. Throughout the process Tod did not come outside with me to the vehicle even once. He just handed me the key. I did not look further beyond these problems in the vehicle and left. I do not know what type of business he is trying to run. But it is not right to treat a customer who drove 9 hours and wanted to give him my business.

I take all my cars there for service and always have been honest and completed work at a high level and quality! Highly recommend anyone looking for a local shop to take care of all your vehicle needs to visit them.

I definitely will recommend Turn Key to anyone. I was treated with respect and will continue to seek their advice and service.

I have had our family's cars serviced by Turn Key for the past 3-4 years and have always been impressed by the customer service. They shoot straight and do great work. I recently purchased a 2006 Ford F150 and found that it had a shimmy in the steering wheel. They took it back in and re-balanced the tires which seemed to help but then it started again. I took it back in and they found the issue and replaced everything for me. I highly recommend Todd and his team for anyone looking to have quality, honest service done and/or if you are looking for a clean, quality used vehicle.

I bought a vehicle from Turn Key three years ago they were very helpful. As far as service goes, they go the extra mile and are honest all the time. Beats the 'big box' dealerships for service by a long shot (communication and price). They even keep the old parts so you can inspect them after the service is done!

Smart Guys, Great Service, Honest opinions, Good Product, Customer Service, yes Customer Serivice! Alway helpful. 24 hour tow service

I have been buying cars and trucks from Turn Key auto for more than 10 years. They will fix any problum that you may have and the service is fast and friendly. I would tell anyone to go get there next car from them.

Have bought two cars from Todd @ Turnkey Auto. Both turned out very well. Have had service on two of my other cars. Very friendly, knowledgeable, & helpful people. Am having my regular oil change/service there on a regular basis. Would highly recommend.

Tod & Debbie at Turn Key are great people to buy a vehicle from. I needed my truck towed on a Saturday, they went to Neenah & picked it up no problem. Then when I decided that I was ready to buy a new, used truck, I let them know what I was looking for and they searched & searched until they found just what I was looking for in my budget. They made the buying process painless and I will continue to go to them for all my service needs on this truck as well as my wife's SUV. Thank you to Tod & Debbie for great sales and service. Kudos to Tannner also.

dealer has always been courteous and helpful, no added surprises