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Importacar

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)
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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Importacar from DealerRater.

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Highly recommend

I shared with the dealer what I was interested in and my price range. They found exactly what I wanted and the price was perfect.

Highly recommend

I shared with the dealer what I was interested in and my price range. They found exactly what I wanted and the price was perfect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Searched - found - owned

My daughter and I were fully satisfied with the entire buying process with Importacar. From the openness, flexibility to work with our schedule changes, thinking ahead to provide answers to questions we had not yet asked. We strongly recommend Importacar to anyone looking for quality products and services.

Searched - found - owned

My daughter and I were fully satisfied with the entire buying process with Importacar. From the openness, flexibility to work with our schedule changes, thinking ahead to provide answers to questions we had not yet asked. We strongly recommend Importacar to anyone looking for quality products and services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Catt Family so much for such a wonderful moment, we are so thankful for your business and connection! Enjoy your new Acura and Keep in touch, Best to you all, Gratefully your friends, Importacar

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Excellent Experience!

This was an excellent experience from start to finish. Brian responded promptly to inquiry, negotiated very fairly, and worked hard to make it an easy experience.

Excellent Experience!

This was an excellent experience from start to finish. Brian responded promptly to inquiry, negotiated very fairly, and worked hard to make it an easy experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much, Enjoy!!

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We bought a 2016 Audi Q5 in Feb. 2017

Car shopping is not always the easiest experience. However, Brian made it painless! I have been recommending Importacar and Brian to my friends and family. When driving up to the car lot, you can already see the high quality of cars. In order to accommodate my wife and I, he met us on a day and time that he is not normally open. He let us take our time on test driving the car and did not rush any of the process. He handled all the paperwork in a timely manner and we did not have to make any extra trips to the DMV. He got us a great interest rate. Even though we bought a used car, it is top notch! He takes a lot of pride in his dealership and it shows through his great customer service. When it is time for us to get another vehicle, I plan on looking to him first. I will continue to recommend Importacar and Brian to anyone wanting to purchase a car!

We bought a 2016 Audi Q5 in Feb. 2017

Car shopping is not always the easiest experience. However, Brian made it painless! I have been recommending Importacar and Brian to my friends and family. When driving up to the car lot, you can already see the high quality of cars. In order to accommodate my wife and I, he met us on a day and time that he is not normally open. He let us take our time on test driving the car and did not rush any of the process. He handled all the paperwork in a timely manner and we did not have to make any extra trips to the DMV. He got us a great interest rate. Even though we bought a used car, it is top notch! He takes a lot of pride in his dealership and it shows through his great customer service. When it is time for us to get another vehicle, I plan on looking to him first. I will continue to recommend Importacar and Brian to anyone wanting to purchase a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much Birav and Archna, it was such a pleasure meeting you both and helping with your new Audi! I'm so grateful for your words and appreciate your taking time to share this with me and others! ENJOY and Keep in touch, Gratefully your friend, Brian

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No pressure car buying!

This is a family run business. Therefore when you come in you are greeted as if you were visiting a family not a business. Andy does not put any pressure on you to buy, instead he let the cars sell themselves. It a novel idea that I wish was more widespread. My wife and I are extremely satisfied with the convertible mustang we purchased.

No pressure car buying!

This is a family run business. Therefore when you come in you are greeted as if you were visiting a family not a business. Andy does not put any pressure on you to buy, instead he let the cars sell themselves. It a novel idea that I wish was more widespread. My wife and I are extremely satisfied with the convertible mustang we purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your review, we are very grateful for your time and thoughts!

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Mother's Day

Due to my business, I have been cursed with a very critical eye. I am pleased that Brian and Andrew at Importacar apparently have the same curse when it comes to cars. My wife and I have been stopping in randomly over the past few months just to check out what?s new on the lot. This week, we found a perfect car for us which I decided to get for my wife for Mother?s Day. I am not very good at keeping surprises so we picked the car up yesterday. When we arrived, the car had been cleaned even though storms were imminent, the car had been filled with fuel and a full service had been conducted by a top mechanic even though it wasn?t technically due yet. The car was almost flawless with the exception of a slightly weathered antenna?which was also replaced without us requesting. It?s as though Brian and Andrew are buyer?s representatives for these cars even before there is a buyer. My wife and I had the luxury of living nearby and being able to check out the cars in person but I have no doubt that if we had driven for hours, I would have been just as pleasantly surprised. It was one of the most pleasant car purchases that we have ever made and I have no doubt that we spent the perfect amount on a perfect car. It is very obvious that Brian and Andrew care about what they do and they take their jobs very seriously, which is very rare over the past few years in any trade, much less the used car trade. If more dealers conducted themselves in such a manner, the negative stereotypes within this sector would soon disappear.

Mother's Day

Due to my business, I have been cursed with a very critical eye. I am pleased that Brian and Andrew at Importacar apparently have the same curse when it comes to cars. My wife and I have been stopping in randomly over the past few months just to check out what?s new on the lot. This week, we found a perfect car for us which I decided to get for my wife for Mother?s Day. I am not very good at keeping surprises so we picked the car up yesterday. When we arrived, the car had been cleaned even though storms were imminent, the car had been filled with fuel and a full service had been conducted by a top mechanic even though it wasn?t technically due yet. The car was almost flawless with the exception of a slightly weathered antenna?which was also replaced without us requesting. It?s as though Brian and Andrew are buyer?s representatives for these cars even before there is a buyer. My wife and I had the luxury of living nearby and being able to check out the cars in person but I have no doubt that if we had driven for hours, I would have been just as pleasantly surprised. It was one of the most pleasant car purchases that we have ever made and I have no doubt that we spent the perfect amount on a perfect car. It is very obvious that Brian and Andrew care about what they do and they take their jobs very seriously, which is very rare over the past few years in any trade, much less the used car trade. If more dealers conducted themselves in such a manner, the negative stereotypes within this sector would soon disappear.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much Matt and Michelle, you all are amazing new friends and we're so very grateful for our connection! Enjoy your new BMW, it's a really fun and awesome car, Keep in touch! Gratefully, Importacar

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Most Pleasing Car Purchase Ever Experienced

My wife and I as most have purchased a few vehicles over the years but the experience with Brian and Andrew was definitely the most stress free and pleasurable that we've had. My wife knew what she wanted and after I reached out to Brian concerning their posted vehicle I must say the initial conversation was so comforting that after speaking with him the decision of where we were going to purchase was pretty much made. I then had my wife speak with him and without me saying much to her she came to the same conclusion so that told me we were of one mind and on one accord. He was very honest and firm on what he could do by way of pricing and although it was a little more than we wanted to spend I felt the satisfaction in dealing with an honest company would be well worth it in the long run. Andrew picked me up from the airport and provided good information and conversation on the way to the lot. The lot seemed well maintained and very professional. The process was effortless and there were no unknown charges or requirements that came up. The price Brian gave me was the price that we paid and we couldn't be happier. This was a very good experience and I will definitely begin my next search for a vehicle with Importacar and look forward to the same end result.

Most Pleasing Car Purchase Ever Experienced

My wife and I as most have purchased a few vehicles over the years but the experience with Brian and Andrew was definitely the most stress free and pleasurable that we've had. My wife knew what she wanted and after I reached out to Brian concerning their posted vehicle I must say the initial conversation was so comforting that after speaking with him the decision of where we were going to purchase was pretty much made. I then had my wife speak with him and without me saying much to her she came to the same conclusion so that told me we were of one mind and on one accord. He was very honest and firm on what he could do by way of pricing and although it was a little more than we wanted to spend I felt the satisfaction in dealing with an honest company would be well worth it in the long run. Andrew picked me up from the airport and provided good information and conversation on the way to the lot. The lot seemed well maintained and very professional. The process was effortless and there were no unknown charges or requirements that came up. The price Brian gave me was the price that we paid and we couldn't be happier. This was a very good experience and I will definitely begin my next search for a vehicle with Importacar and look forward to the same end result.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANK you so much Dwight and Dawn, it was so great meeting you and helping you with your new Genesis! ENJOY and Keep in touch, Gratefully, Importacar

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Fantastic Buying Experience

We had been looking for a pre-owned Nissan Frontier. Found Importacar by accident on the internet. Didn't even know where Madison NC was even at. Best 2 1/2 hour ride we ever took. Brian and Andrew had an immaculate 2015 Nissan Frontier Pro-4x with all the "bells and whistles" and 3977 miles on it. Great price and the most enjoyable car buying experience we have ever had. They have a great selection of low mileage upper end pre owned cars. We now have a friend in the car business. We recommend Importacar to anyone looking for a great car and an outstanding car buying experience.

Fantastic Buying Experience

We had been looking for a pre-owned Nissan Frontier. Found Importacar by accident on the internet. Didn't even know where Madison NC was even at. Best 2 1/2 hour ride we ever took. Brian and Andrew had an immaculate 2015 Nissan Frontier Pro-4x with all the "bells and whistles" and 3977 miles on it. Great price and the most enjoyable car buying experience we have ever had. They have a great selection of low mileage upper end pre owned cars. We now have a friend in the car business. We recommend Importacar to anyone looking for a great car and an outstanding car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANK you Jackie and Glenn, it was such a pleasure meeting you both and helping you with your new Frontier! Enjoy and please keep in touch, Gratefully, Importacar

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Well worth the drive!!!

I found the car I was looking for online at an auction site. With a coordinated effort I was able to purchase the car. I drove over 300 miles sight unseen to pick it up. Upon arrival the car was just as advertised. Even was cleaned up and had a full tank of fuel. Brian is very professional and down to earth. He is very ease to talk to and listens to any concerns you may have. I would highly recommend importacar to anyone looking for a higher end import vehicle. They do not sell junk, trust me.

Well worth the drive!!!

I found the car I was looking for online at an auction site. With a coordinated effort I was able to purchase the car. I drove over 300 miles sight unseen to pick it up. Upon arrival the car was just as advertised. Even was cleaned up and had a full tank of fuel. Brian is very professional and down to earth. He is very ease to talk to and listens to any concerns you may have. I would highly recommend importacar to anyone looking for a higher end import vehicle. They do not sell junk, trust me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANK you Matt! It was such a pleasure meeting and helping you with your new car! Enjoy and Keep in touch! Gratefully, Importacar

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Great Experience

This was by far the best car buying experience ever. Importacar has an impressive inventory of top-quality used cars that would please the most particular buyer. Both Brian Pulliam and Andrew Lewis were professional and helpful throughout the process. It was a pleasure doing business with Importacar!

Great Experience

This was by far the best car buying experience ever. Importacar has an impressive inventory of top-quality used cars that would please the most particular buyer. Both Brian Pulliam and Andrew Lewis were professional and helpful throughout the process. It was a pleasure doing business with Importacar!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Holly and family, it was such a wonderful pleasure meeting you all and helping with your new vehicle! ENJOY and Keep in touch, Gratefully, Importacar

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