Reviews
Write a reviewCrooks
The worst experience I've ever had with a shop!! Don't make the same mistake I did in trusting them to take care of my vehicle as they are not honest at all. Clearly only in it for the money and they don't care who they screw over. Charged me over $2000 to replace my heater core that didn't need to be replaced. Said that my car would be done on a Friday. I had to call them myself on Monday to find out what was going on. They gave me my car back without the heat working as if I wouldn't notice. I had to take it in two more times for them to realize that it was a $23 dollar part that needed to be replaced. Only now my heater core is leaking and my air conditioner is barely working. it worked just fine before I brought it to them. Sooooooo disappointed by the service I received. I wouldnt recommend them to anyone for even an oil change.
Crooks
The worst experience I've ever had with a shop!! Don't make the same mistake I did in trusting them to take care of my vehicle as they are not honest at all. Clearly only in it for the money and they don't care who they screw over. Charged me over $2000 to replace my heater core that didn't need to be replaced. Said that my car would be done on a Friday. I had to call them myself on Monday to find out what was going on. They gave me my car back without the heat working as if I wouldn't notice. I had to take it in two more times for them to realize that it was a $23 dollar part that needed to be replaced. Only now my heater core is leaking and my air conditioner is barely working. it worked just fine before I brought it to them. Sooooooo disappointed by the service I received. I wouldnt recommend them to anyone for even an oil change.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mike the teacher
I have purchased 10 vehicles from WhiteDog over the years, and plan to continue doing so. I know their cars have been checked over thoroughly, and are ready to go. I also know if they need service, I'll bring them to WhiteDog. I've been a loyal customer since the early 1980s.
Mike the teacher
I have purchased 10 vehicles from WhiteDog over the years, and plan to continue doing so. I know their cars have been checked over thoroughly, and are ready to go. I also know if they need service, I'll bring them to WhiteDog. I've been a loyal customer since the early 1980s.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
White Dog is Wonderful!
White Dog's Larry and Marty are knowledgable and trustworthy. They will also work with you. Their service was outstanding, the finishing touches they put on the car were perfect, and they delivered it to me in Omaha! They are the best dealers I have ever worked with. I am recommending them to all my friends and to my adult children and their friends!
White Dog is Wonderful!
White Dog's Larry and Marty are knowledgable and trustworthy. They will also work with you. Their service was outstanding, the finishing touches they put on the car were perfect, and they delivered it to me in Omaha! They are the best dealers I have ever worked with. I am recommending them to all my friends and to my adult children and their friends!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent experience
Never had a better buying experience. Larry was totally honest and made sure we had the vehicle inspected before buying. Got a great deal, too.
Excellent experience
Never had a better buying experience. Larry was totally honest and made sure we had the vehicle inspected before buying. Got a great deal, too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent experience
After an unproductive day spent visiting other dealerships I found a Volvo S80 listed at White Dog Auto. I gave them a call at 5 PM. Although I was 35 minutes away from Iowa City and they close at 5:30, Larry said he would wait for me if I wanted to stop in. We did the test drive and felt no pressure to hurry our buying decision. The car was in excellent condition and Larry was extremely knowledgeable about the vehicle. He was very fair with the asking price; we felt no pressure to purchase but knew this was the right vehicle at the right price from a dealership that would stand behind the sale, so we purchased the car that evening. I highly recommend White Dog Auto.
Excellent experience
After an unproductive day spent visiting other dealerships I found a Volvo S80 listed at White Dog Auto. I gave them a call at 5 PM. Although I was 35 minutes away from Iowa City and they close at 5:30, Larry said he would wait for me if I wanted to stop in. We did the test drive and felt no pressure to hurry our buying decision. The car was in excellent condition and Larry was extremely knowledgeable about the vehicle. He was very fair with the asking price; we felt no pressure to purchase but knew this was the right vehicle at the right price from a dealership that would stand behind the sale, so we purchased the car that evening. I highly recommend White Dog Auto.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
1998 BMW
The sales staff was friendly and easy to work with. The car was priced reasonably and we were able to work out a good deal. The car was a 1998 BMW Z3 that did need some work. The dealer allowed me to drive the car as many times as I wanted until I felt comfortable with the car and understood the work that it needed.
1998 BMW
The sales staff was friendly and easy to work with. The car was priced reasonably and we were able to work out a good deal. The car was a 1998 BMW Z3 that did need some work. The dealer allowed me to drive the car as many times as I wanted until I felt comfortable with the car and understood the work that it needed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Dealership
I've purchased several autos from this dealership,used them for years as a repair shop and referred several of my employees to them over the years. Good people. DJ - Iowa City
Excellent Dealership
I've purchased several autos from this dealership,used them for years as a repair shop and referred several of my employees to them over the years. Good people. DJ - Iowa City
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase