Reviews
Write a reviewI had a terrible experience with this dealership, and I
I had a terrible experience with this dealership, and I would not recommend it to anyone. The customer service is practically nonexistent due to the complete lack of communication. The owner, Robert, is incredibly dishonest—he makes promises about what he’ll do for you, but never follows through. To make matters worse, the vehicle I purchased turned out to be a complete lemon. From the moment I drove off the lot, I started experiencing issues, and Robert showed no accountability or willingness to help. Buying a car is a big investment, and dealing with someone this untrustworthy only adds stress and frustration. Save yourself the headache and look elsewhere!
I had a terrible experience with this dealership, and I
I had a terrible experience with this dealership, and I would not recommend it to anyone. The customer service is practically nonexistent due to the complete lack of communication. The owner, Robert, is incredibly dishonest—he makes promises about what he’ll do for you, but never follows through. To make matters worse, the vehicle I purchased turned out to be a complete lemon. From the moment I drove off the lot, I started experiencing issues, and Robert showed no accountability or willingness to help. Buying a car is a big investment, and dealing with someone this untrustworthy only adds stress and frustration. Save yourself the headache and look elsewhere!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Car for a Great Price
My girlfriend got a 2015 Ford Focus for a great price. Seller was very friendly and the whole buying process was very smooth. Will definitely be one of the first places I look when I'm in the car market again
Awesome Car for a Great Price
My girlfriend got a 2015 Ford Focus for a great price. Seller was very friendly and the whole buying process was very smooth. Will definitely be one of the first places I look when I'm in the car market again
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I love my new Ford!
Thanks Todd and Martin Auto Mart. I love my new car and got a great deal. I drove from Nashville and it was well worth the trip. I had been looking for a Ford Explorer for a while and found exactly what I wanted. They took it to the dealer for me and let me pay the dealer to check it out. Just like Todd said, it was like new inside and out. Great customer service. They made it easy. I would definitely buy from them again.
I love my new Ford!
Thanks Todd and Martin Auto Mart. I love my new car and got a great deal. I drove from Nashville and it was well worth the trip. I had been looking for a Ford Explorer for a while and found exactly what I wanted. They took it to the dealer for me and let me pay the dealer to check it out. Just like Todd said, it was like new inside and out. Great customer service. They made it easy. I would definitely buy from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sold us a 2003 Ford Ranger that had problems.
We bought a 2003 Ford Ranger on Saturday, Feb 15, and before we got it home we realized that it had something wrong with the transmission. I called on Monday, Feb 17 before it was changed over in our name and the check wasn't cashed yet. I told them about our problem and they said you bought it as it, if I would have known there was a problem we wouldn't have bought it. I was going to put a stop payment on the check and take the truck back, but didn't want to get it trouble, left a message for the owner to call and here it is Sat, Feb 22 and I still haven't heard from them. I have left several messages and they still refuse to reply, they said they had the truck serviced and inspected and there was no way they did, or they knew it had transmission problems. It won't make or break me, but I will never do business with that company again. Very disappointed that they deceived us like they did, guess you can't trust anybody anymore.
Sold us a 2003 Ford Ranger that had problems.
We bought a 2003 Ford Ranger on Saturday, Feb 15, and before we got it home we realized that it had something wrong with the transmission. I called on Monday, Feb 17 before it was changed over in our name and the check wasn't cashed yet. I told them about our problem and they said you bought it as it, if I would have known there was a problem we wouldn't have bought it. I was going to put a stop payment on the check and take the truck back, but didn't want to get it trouble, left a message for the owner to call and here it is Sat, Feb 22 and I still haven't heard from them. I have left several messages and they still refuse to reply, they said they had the truck serviced and inspected and there was no way they did, or they knew it had transmission problems. It won't make or break me, but I will never do business with that company again. Very disappointed that they deceived us like they did, guess you can't trust anybody anymore.
- Customer service 2.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase