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Preferred Automotive Group Illinois Road

(160 reviews)
Visit Preferred Automotive Group Illinois Road
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award
(260) 234-3080 (260) 234-3080

Reviews

(160 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Preferred Automotive Group Illinois Road from DealerRater.

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Mike and Jake were extremely helpful and made the whole

Mike and Jake were extremely helpful and made the whole process simple. I highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Preferred Auto got me in the perfect family SUV that best

Preferred Auto got me in the perfect family SUV that best fit my needs AND my budget!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Tony Gordon is the guy to see!

Tony Gordon is the guy to see! He's extremely knowledgeable and goes above and beyond to help his customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Tony was great, very straightforward.

Tony was great, very straightforward. Was able to help me get in a new car quickly without any fuss! highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Tony was an amazing.

Tony was an amazing. He helped find my daughter the perfect car for her budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Tony Gordon has sold many cars and we he moved to

Tony Gordon has sold many cars and we he moved to Preferred, so did I.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Tony Gordon is the person to see if you want a personal

Tony Gordon is the person to see if you want a personal experience. He always finds the perfect vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I hadn't bought a car in almost 13 years and everyone I

I hadn't bought a car in almost 13 years and everyone I worked with at Preferred was incredibly helpful and made the entire process easy. They even gave me and my son a tour of the facility and the owner even stopped by to meet us and share the history of their business. They made us feel like nothing else in the world mattered at the moment than helping us purchase a car. I can't recommend them enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I went in looking for an exact vehicle, Mike was

I went in looking for an exact vehicle, Mike was communicative on every step of the process, he was welcoming & helpful. The other staff that was a part of the process came & introduced themselves making it a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Saw what I wanted online.

Saw what I wanted online. Came in to look and the made things quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.