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Breckenridge Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (10 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (10 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Poor business practice (horrible)

Purchased a Mercedes Benz GL in 2013 my wife had always loved them and had looked everywhere for one and had finally found one at Breckenridge and thought great had previously purchased a Toyota MR2 years ago from Breckenridge and thought good experience before has to be a good one now, you would have thought. So I went in to look at the vehicle and was very pleased and excited to surprise my wife. So went through the whole application process. Unfortunately at that time my credit was a little sub par which required me to put money down, more than I expected to. 6000.00 to be exact, asked if oil had been changed recently and was told yes. Unfortunately being trusting from having done business there previously didn't ask to see the oil. At the end of the day brought the beautiful vehicle home and surprised my wife. The very next day my wife had a doctor appointment. She left to be at the doctor appt. I remember sitting at my kitchen table and my wife calls me and is frantic. She proceeds to tell me the car is on fire in the parking lot of the medical building. My dad drives me to the building and as soon as we pull into the parking lot I see the car I had just purchased completely engulfed in flames with my wife crying uncontrollably. Long story short after having brought this to Breckenridge dealership's attention, they did absolutely nothing to try and fix the situation which in turn caused me to be out my 6000.00 down payment and no vehicle. Bottom line I got completely screwed without the mention of a resolution of the ordeal. So I can only suggest stay clear of Breckenridge Motors. They don't and won't stand behind anything. Makes me never want to visit another “corner lot.”

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good service

The salesman Richard was Great he really knew his stuff .The owner even came out and be led me when I had a issue they were great up there!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Brittney

Rich was Amazing. He was able to get me exactly what I was looking for in a timely manner and with a decent payment. I’m super satisfied with my car... Thank you Rich!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Satisfied customer

They were very professional Rich was my salesman he made sure all my needs were made .I end up buying two vehicles one for my wife been dealing with them for over 20 yrs Good people!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Breckenridge Motors East

I bought my car at Breckenridge Motors East and I was treated very well from the beginning to the end and even got a great finance rate although my credit is somewhat less than perfect. I recommend Breckenridge Motors East to anyone looking for a nice used car at a reasonable price and particularly if your credit is not perfect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good experience

I couldn't be more pleased with the way things went while I was buying my car from this dealership. It went smoothly and I got the same finance rate my bank offered me. I would highly recommend Breckenridge Motors east to anyone in the market for a nice used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Customer

I needed a car within a week and they got me in a luxury vehicle in 24hrs. The service was excellent. I got the car I wanted . The salesperson was friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

Salespeople took time with me to find the right car, went on multiple test drives, and were patient when I wanted to wait and think about it for a few days. Good price, nice clean Mercedes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mercedes buyer

I have purchased two Mercedes from Breckenridge Motors in the past three years. Both cars were as advertised and I have had no issues. Breckenridge helped secure financing on both cars. Great experiences and I would definitely purchase again from Breckenridge Motor Co.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very poor communication.

Made an inquiry on Cars.com about a vehicle I was interested in. Breckenridge Motors never gave me a call or tried to contact me in any way. I would not recommend this dealership to anybody.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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