Reviews
Write a reviewPoor business practice (horrible)
Purchased a Mercedes Benz GL in 2013 my wife had always loved them and had looked everywhere for one and had finally found one at Breckenridge and thought great had previously purchased a Toyota MR2 years ago from Breckenridge and thought good experience before has to be a good one now, you would have thought. So I went in to look at the vehicle and was very pleased and excited to surprise my wife. So went through the whole application process. Unfortunately at that time my credit was a little sub par which required me to put money down, more than I expected to. 6000.00 to be exact, asked if oil had been changed recently and was told yes. Unfortunately being trusting from having done business there previously didn't ask to see the oil. At the end of the day brought the beautiful vehicle home and surprised my wife. The very next day my wife had a doctor appointment. She left to be at the doctor appt. I remember sitting at my kitchen table and my wife calls me and is frantic. She proceeds to tell me the car is on fire in the parking lot of the medical building. My dad drives me to the building and as soon as we pull into the parking lot I see the car I had just purchased completely engulfed in flames with my wife crying uncontrollably. Long story short after having brought this to Breckenridge dealership's attention, they did absolutely nothing to try and fix the situation which in turn caused me to be out my 6000.00 down payment and no vehicle. Bottom line I got completely screwed without the mention of a resolution of the ordeal. So I can only suggest stay clear of Breckenridge Motors. They don't and won't stand behind anything. Makes me never want to visit another “corner lot.”
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Good service
The salesman Richard was Great he really knew his stuff .The owner even came out and be led me when I had a issue they were great up there!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brittney
Rich was Amazing. He was able to get me exactly what I was looking for in a timely manner and with a decent payment. I’m super satisfied with my car... Thank you Rich!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Satisfied customer
They were very professional Rich was my salesman he made sure all my needs were made .I end up buying two vehicles one for my wife been dealing with them for over 20 yrs Good people!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Breckenridge Motors East
I bought my car at Breckenridge Motors East and I was treated very well from the beginning to the end and even got a great finance rate although my credit is somewhat less than perfect. I recommend Breckenridge Motors East to anyone looking for a nice used car at a reasonable price and particularly if your credit is not perfect.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good experience
I couldn't be more pleased with the way things went while I was buying my car from this dealership. It went smoothly and I got the same finance rate my bank offered me. I would highly recommend Breckenridge Motors east to anyone in the market for a nice used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Customer
I needed a car within a week and they got me in a luxury vehicle in 24hrs. The service was excellent. I got the car I wanted . The salesperson was friendly and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
Salespeople took time with me to find the right car, went on multiple test drives, and were patient when I wanted to wait and think about it for a few days. Good price, nice clean Mercedes.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mercedes buyer
I have purchased two Mercedes from Breckenridge Motors in the past three years. Both cars were as advertised and I have had no issues. Breckenridge helped secure financing on both cars. Great experiences and I would definitely purchase again from Breckenridge Motor Co.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very poor communication.
Made an inquiry on Cars.com about a vehicle I was interested in. Breckenridge Motors never gave me a call or tried to contact me in any way. I would not recommend this dealership to anybody.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase