Reviews
We really appreciated the knowledgeable information from
We really appreciated the knowledgeable information from finance manager. Also commend Blake on his patience and very accommodating with us. He was very informative about our choice in a vehicle. We love our new vehicle we purchased.
We really appreciated the knowledgeable information from
We really appreciated the knowledgeable information from finance manager. Also commend Blake on his patience and very accommodating with us. He was very informative about our choice in a vehicle. We love our new vehicle we purchased.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
They have always been professional, courteous and
They have always been professional, courteous and thorough. They have always worked me in even without an appointment.
They have always been professional, courteous and
They have always been professional, courteous and thorough. They have always worked me in even without an appointment.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I took a Highlander in for oil change and rotation of.
I took a Highlander in for oil change and rotation of. tires. I was in and out within an hour. The service staff are always friendly and helpful. I had some mobility issues and a couple of the girls helped by opening doors and bringing my car to the service ramp. This was deeply appreciated.
I took a Highlander in for oil change and rotation of.
I took a Highlander in for oil change and rotation of. tires. I was in and out within an hour. The service staff are always friendly and helpful. I had some mobility issues and a couple of the girls helped by opening doors and bringing my car to the service ramp. This was deeply appreciated.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The staff was very professional and explained what was
The staff was very professional and explained what was going on with my vehicle. They also explained that the mechanic that did work before did not use the correct parts to fix the issue.
The staff was very professional and explained what was
The staff was very professional and explained what was going on with my vehicle. They also explained that the mechanic that did work before did not use the correct parts to fix the issue.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
The 2 employees both women were very knowledgeable and
The 2 employees both women were very knowledgeable and helpful with my concerns and questions they are definitely an asset to this dealership. I would recommend Ballentine Toyota to anyone needing service for their car. Thank you again for taking care of my car and treating me with kindness.
The 2 employees both women were very knowledgeable and
The 2 employees both women were very knowledgeable and helpful with my concerns and questions they are definitely an asset to this dealership. I would recommend Ballentine Toyota to anyone needing service for their car. Thank you again for taking care of my car and treating me with kindness.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Efficient courteous.
Efficient courteous. Addressed my problem had to order starter from a Lexus dealer followed up with prompt appointment to program starter fixed a problem with tire sensor without my request at no charge to me
Efficient courteous.
Efficient courteous. Addressed my problem had to order starter from a Lexus dealer followed up with prompt appointment to program starter fixed a problem with tire sensor without my request at no charge to me
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Only complaint i have is sticker and warning on my car
Only complaint i have is sticker and warning on my car stated oil change at 5,000 miles so i scheduled an appointment, drove an hour to Toyota dealership then was told it doesn’t need to be changed until 10,000 miles. That was a wasted trip.
Only complaint i have is sticker and warning on my car
Only complaint i have is sticker and warning on my car stated oil change at 5,000 miles so i scheduled an appointment, drove an hour to Toyota dealership then was told it doesn’t need to be changed until 10,000 miles. That was a wasted trip.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
!
On time, courteous and friendly!
On time, courteous and friendly! I will certainly use the dealership for future needs-I have an oil change coming up and will set an appointment!
On time, courteous and friendly!
On time, courteous and friendly! I will certainly use the dealership for future needs-I have an oil change coming up and will set an appointment!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always a wonderful experience and first class service.
Always a wonderful experience and first class service. Will continue to buy cars here. Make sure to see Keith.
Always a wonderful experience and first class service.
Always a wonderful experience and first class service. Will continue to buy cars here. Make sure to see Keith.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I couldn’t be any happier than what I’ve been.
I couldn’t be any happier than what I’ve been. David Dennis doesn’t live very far from me and he’s been so good to drive my Highlander to your dealership to do what needs to be done and then I get a loaner car to drive. That really means a lot.because that way I don’t have to come to your dealership and sit and wait while my vehicle is being serviced. I have been very pleased with my Highlander.
I couldn’t be any happier than what I’ve been.
I couldn’t be any happier than what I’ve been. David Dennis doesn’t live very far from me and he’s been so good to drive my Highlander to your dealership to do what needs to be done and then I get a loaner car to drive. That really means a lot.because that way I don’t have to come to your dealership and sit and wait while my vehicle is being serviced. I have been very pleased with my Highlander.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair