Reviews
I was fortunate to meet Ballentine Ford several years
I was fortunate to meet Ballentine Ford several years ago.Purchased a new SUV from them and PRICE was NOT the only factor in my decision.Mark Roberts made this transaction personal and I appreciate his continued friendship.I refer to him as Mr. Customer Service. I drive an hour away from home to have my SUV serviced** Sherri is why along with all the professional and friendly people in this department. Thank you Sherri. My son just recently purchased a new Bronco from Ballentine and told me it was the most pleasurable and easy vehicle buy ever.Mark asked Megan to assist with this sale and she took care of Chris in the friendly manner one would expect. While visiting your dealership several days ago and enjoying a casual conversation with Mark, Wells stopped by to speak and thank me for coming to Greenwood, very nice and friendly gesture.Yes, I came from a sales background!!! I know that the lowest quote does not include the level of CUSTOMER SERVICE expected in purchasing anything!! You get what you pay for and I thank Ballentine for quality vehicles, fair prices and the best Customer Service. Thank you very much. Derve Tyler
I was fortunate to meet Ballentine Ford several years
I was fortunate to meet Ballentine Ford several years ago.Purchased a new SUV from them and PRICE was NOT the only factor in my decision.Mark Roberts made this transaction personal and I appreciate his continued friendship.I refer to him as Mr. Customer Service. I drive an hour away from home to have my SUV serviced** Sherri is why along with all the professional and friendly people in this department. Thank you Sherri. My son just recently purchased a new Bronco from Ballentine and told me it was the most pleasurable and easy vehicle buy ever.Mark asked Megan to assist with this sale and she took care of Chris in the friendly manner one would expect. While visiting your dealership several days ago and enjoying a casual conversation with Mark, Wells stopped by to speak and thank me for coming to Greenwood, very nice and friendly gesture.Yes, I came from a sales background!!! I know that the lowest quote does not include the level of CUSTOMER SERVICE expected in purchasing anything!! You get what you pay for and I thank Ballentine for quality vehicles, fair prices and the best Customer Service. Thank you very much. Derve Tyler
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service and support really appreciated the
Great customer service and support really appreciated the help. Very nice and friendly employees and very helpful during the visit.
Great customer service and support really appreciated the
Great customer service and support really appreciated the help. Very nice and friendly employees and very helpful during the visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great help and great people.
Great help and great people. They were very quick to respond and were upfront and honest.
Great help and great people.
Great help and great people. They were very quick to respond and were upfront and honest.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful people that greet you with a smile from the
Wonderful people that greet you with a smile from the moment you walk in. Above and beyond service and care for your car. I was extremely impressed! First time going this past week. I will be returning for any issue that may occur with my vehicle. Thank you so much for the time and care for me and my carš„°
Wonderful people that greet you with a smile from the
Wonderful people that greet you with a smile from the moment you walk in. Above and beyond service and care for your car. I was extremely impressed! First time going this past week. I will be returning for any issue that may occur with my vehicle. Thank you so much for the time and care for me and my carš„°
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Needed new battery.
Needed new battery. Sherri Franklin has always been my go to service. Always very courteous and helpful. In and out in 40 minutes. Bought my vehicle there and have always had it serviced there.
Needed new battery.
Needed new battery. Sherri Franklin has always been my go to service. Always very courteous and helpful. In and out in 40 minutes. Bought my vehicle there and have always had it serviced there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Sherri met us in the parking lot as we pulled up to the
Sherri met us in the parking lot as we pulled up to the service area. While tagging another car she asked what our service needs were, walked in the service department asked for my keys and filled out the service request. She said she would call when finished. She did and went over the results of the service. As always very proactive and friendly in their customer service
Sherri met us in the parking lot as we pulled up to the
Sherri met us in the parking lot as we pulled up to the service area. While tagging another car she asked what our service needs were, walked in the service department asked for my keys and filled out the service request. She said she would call when finished. She did and went over the results of the service. As always very proactive and friendly in their customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi James, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!
Speedy service department.
Speedy service department. Offer a number of product and service specials. Only negative experience is the crowded customer waiting area. Size of waiting room is too small for volume of business.
Speedy service department.
Speedy service department. Offer a number of product and service specials. Only negative experience is the crowded customer waiting area. Size of waiting room is too small for volume of business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I purchased a Land Cruiser from Ballentine Toyota and it
I purchased a Land Cruiser from Ballentine Toyota and it was one of the easiest car buying experiences. Blake Culbertson was great to work with and responded to my emails quickly. The pricing was straightforward without additional dealer add ons that a majority of dealerships are charging. I would highly recommend checking this dealership out prior to purchasing from another Toyota dealer.
I purchased a Land Cruiser from Ballentine Toyota and it
I purchased a Land Cruiser from Ballentine Toyota and it was one of the easiest car buying experiences. Blake Culbertson was great to work with and responded to my emails quickly. The pricing was straightforward without additional dealer add ons that a majority of dealerships are charging. I would highly recommend checking this dealership out prior to purchasing from another Toyota dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service!
Excellent customer service!! Easy to schedule appointments, Personnel work to accommodate my schedule. Nice waiting area.
Excellent customer service!
Excellent customer service!! Easy to schedule appointments, Personnel work to accommodate my schedule. Nice waiting area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great working me in and fast service!
Great working me in and fast service!! Waiting area is comfortable! People there are very helpful and friendly!
Great working me in and fast service!
Great working me in and fast service!! Waiting area is comfortable! People there are very helpful and friendly!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair