I was VERY fortunate to get hooked-up Sales Rep. Jason Grady to purchase a 2015 AWD Ford Escape last Dec. High mileage (due to its life as a rental) was... the only reason this was not Certified Pre-owned. 130K miles on this pup now and it works like new. I was in a hurry for an AWD SUV and Jason got me exactly what I needed. Highest recommendation for pre-owned dept. at this dealership. After my third oil-change my opinion of the Service Dept. is all good too.
Nick was so nice and so helpful! Buying a new car was a great experience. The sales manager was super and the experience was painless!
The maintenance customer service reps are awesome. Michael and Mark do a great job. They go above and beyond anyone's expectations to take care of you.
Was told very last minute that the vehicle we were purchasing (2014 Cadillac ATS) did not qualify for the Lifetime Warranty they offer (despite it having... a sticker advertising it on the windshield and meeting all the mileage, the sales rep sayimg multiple times that it did and age they advertised for the Lifetime Warranty). Sales rep, Dan, assured me the car had been completely checked and serviced and if there was a problem they would work with us. Within a couple days the car started leaking oil and idling very rough. Kept leaving voicemails for sales rep with no answer for almost a week. Now we finally got the car in for service to be informed they want $75 just to diagnose what is going on with it. Will NEVER buy from this dealer again. Be sure if you do to have the car inspected by someone else thoroughly before hand.
Originally was looking for one vehicle but, found a treasure!! Joe Reece, took the time to give me all of my options and was never pushy. I purchased... a like new used car that I LOVE and BLESSED to have!! I highly recommend Joe Reece at Hatchett Hyundai West of Wichita!! It was worth the 4hr drive!!
Thanks Bill Stout you are a very caring and knowledgeable salesman and person we will be referring your name and Hatchett dealership to our friends and... neighbors
Love my John O and Kurt for making but a car less stressful and making my dream come true. Thanks for a great experience. Tracy and Terry
Knowledgeable sales staff. My salesperson reviewed the entire car with me and set everything up before I left the dealership and also followed up the next... day. Scholfield Hyundai West is the best dealership I have ever dealt with
I had been taking my Hyundai that I purchased from another dealership into Schofield Hyundai West for regular maintenance and was always treated very well!... When it came time to purchase a new vehicle I wanted to look here first. John was very helpful, asked me what I was interested in and then had a few cars lined up for me to test drive. Once I picked the car I wanted Kurt was very informative and helpful with the financing and paperwork. I couldn't have asked for a better experience!
Robert was fantastic! He really listened to what we were wanting in a vehicle and even patiently stuck with us as we changed our mind a few times. He said... he was fairly new but that was hard to believe as he was very knowledgeable of all the vehicles. He did not high pressure us but was courteous and patient. Made car buying enjoyable. We would highly recommend him and the Hyundai dealership.