Hatchett Hyundai West

Jason stepped up as my service advisor after a mis-handling of a tire order. He rectified the situation promptly and offered a service upgrade as compensation for the extra travel and time I incurred. Hats off to Jason and the service department for a great overall experience!

it was a great experience no hard sale very friendly sales people and finance people overall great dealer Chancy delp

it was a very pleasant and friendly atmosphere really enjoyed the free coffee and friendly conversations.

Amazing Experience thanks to Matt Watson! I started my journey at Hatchett Hyundai West because it was closest to my home. I walked in on a Saturday morning unannounced and was met by Mat who was very kind and patient and answered all my questions. Not knowing what I wanted for sure, I went to several other dealerships. Let me tell you that Matt Watson set the bar extremely high for how a salesman should treat their prospective customers! I ended up going back to Hatchett Hyundai West and buying a Santa Fe and had an absolutely wonderful buying experience, including the finance department with Eric. My title work came back in under three weeks, and everyone I met at that dealership was kind, courteous, and willing to help in anyway they could to make me feel welcomed and valued. Highly recommend this dealership!!

Worst experience purchasing a vehicle that I have ever had in 40 + years. Paperwork mishandled from day #1. Extra time and money out of my pocket to chase paperwork and fix their mistakes. Promises made to "make it right" never fulfilled. 10 months after purchase and making all the scheduled service appointment, now we do not exist in the system. Not by VIN, name, address, or phone number. No service after the sale. Ignored and treated 2nd class since day one. Absolute WORST dealership and service ever.

Very friendly and knowledgeable service personnel. A very comfortable office setting with many choices of new and used cars and SUVs

The dealership was excellent. Everyone I encountered was very friendly, engaged and respectful. I was not pressured at all. I would return for my next car and I would recommend this dealership to my friends and family.

This was by far the best car buying experience we ever had. There was no pressure to purchase any of the extras. They were completely honest with us from the beginning. Sam Hatchett was the perfect salesman and i definitely recommend him and will return for our future car purchases. Thank you to Sam and Mr. Bull for such an amazing experience!

After having a not so good first time car buying experience at a dealership and having to return the car, I was recommended this dealership by my friend. Every staff member we had interaction with was very friendly and knowledgeable. There was no pressure what so ever during the whole car buying process. They took the time to explain every little detail, and answer any questions we had. Our salesman was Tank, he went above and beyond our expectations. He fully detailed the car himself to make sure it was exactly what we wanted, and kept us updated through the whole process. We will definitely be going back and wouldn't hesitate to recommend them to anyone looking for a new vehicle.

Scott in service and Nate the manager as well as all others are awesome period i recommend anyone with any vehicle to go to Hatchett Hyundai West...