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Hatchett Hyundai West

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(1,259 reviews)
Visit Hatchett Hyundai West
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2018 state dealer award View 7 awards
2018 state dealer award 2017 state dealer award 2015 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (316) 867-6698 (316) 867-6698
Used (316) 867-6775 (316) 867-6775
Service (316) 867-6680 (316) 867-6680

Inventory

See all 180 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2020.
Hatchett Hyundai West is your volume Hyundai dealer in South Central Kansas. Come by and see why so many people have made the switch the Hatchett Hyundai West (Formerly Scholfield Hyundai West)
Make the switch to Hatchett Hyundai West today! (Formerly Scholfield Hyundai West)

Service center

Phone number (316) 867-6680

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(1,259 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Amazing Experience thanks to Matt Watson!

Amazing Experience thanks to Matt Watson! I started my journey at Hatchett Hyundai West because it was closest to my home. I walked in on a Saturday morning unannounced and was met by Mat who was very kind and patient and answered all my questions. Not knowing what I wanted for sure, I went to several other dealerships. Let me tell you that Matt Watson set the bar extremely high for how a salesman should treat their prospective customers! I ended up going back to Hatchett Hyundai West and buying a Santa Fe and had an absolutely wonderful buying experience, including the finance department with Eric. My title work came back in under three weeks, and everyone I met at that dealership was kind, courteous, and willing to help in anyway they could to make me feel welcomed and valued. Highly recommend this dealership!!

5.0

Amazing Experience thanks to Matt Watson!

Amazing Experience thanks to Matt Watson! I started my journey at Hatchett Hyundai West because it was closest to my home. I walked in on a Saturday morning unannounced and was met by Mat who was very kind and patient and answered all my questions. Not knowing what I wanted for sure, I went to several other dealerships. Let me tell you that Matt Watson set the bar extremely high for how a salesman should treat their prospective customers! I ended up going back to Hatchett Hyundai West and buying a Santa Fe and had an absolutely wonderful buying experience, including the finance department with Eric. My title work came back in under three weeks, and everyone I met at that dealership was kind, courteous, and willing to help in anyway they could to make me feel welcomed and valued. Highly recommend this dealership!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

Worst experience purchasing a vehicle that I have ever

Worst experience purchasing a vehicle that I have ever had in 40 + years. Paperwork mishandled from day #1. Extra time and money out of my pocket to chase paperwork and fix their mistakes. Promises made to "make it right" never fulfilled. 10 months after purchase and making all the scheduled service appointment, now we do not exist in the system. Not by VIN, name, address, or phone number. No service after the sale. Ignored and treated 2nd class since day one. Absolute WORST dealership and service ever.

1.0

Worst experience purchasing a vehicle that I have ever

Worst experience purchasing a vehicle that I have ever had in 40 + years. Paperwork mishandled from day #1. Extra time and money out of my pocket to chase paperwork and fix their mistakes. Promises made to "make it right" never fulfilled. 10 months after purchase and making all the scheduled service appointment, now we do not exist in the system. Not by VIN, name, address, or phone number. No service after the sale. Ignored and treated 2nd class since day one. Absolute WORST dealership and service ever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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5.0

Very friendly and knowledgeable service personnel.

Very friendly and knowledgeable service personnel. A very comfortable office setting with many choices of new and used cars and SUVs

5.0

Very friendly and knowledgeable service personnel.

Very friendly and knowledgeable service personnel. A very comfortable office setting with many choices of new and used cars and SUVs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

The dealership was excellent.

The dealership was excellent. Everyone I encountered was very friendly, engaged and respectful. I was not pressured at all. I would return for my next car and I would recommend this dealership to my friends and family.

5.0

The dealership was excellent.

The dealership was excellent. Everyone I encountered was very friendly, engaged and respectful. I was not pressured at all. I would return for my next car and I would recommend this dealership to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

The dealership was excellent.  Everyone I encountered was very friendly, engaged and respectful. I was not pressured at all. I would return for my next car and I would recommend this dealership to my friends and family.

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5.0

This was by far the best car buying experience we ever...

This was by far the best car buying experience we ever had. There was no pressure to purchase any of the extras. They were completely honest with us from the beginning. Sam Hatchett was the perfect salesman and i definitely recommend him and will return for our future car purchases. Thank you to Sam and Mr. Bull for such an amazing experience!

5.0

This was by far the best car buying experience we ever...

This was by far the best car buying experience we ever had. There was no pressure to purchase any of the extras. They were completely honest with us from the beginning. Sam Hatchett was the perfect salesman and i definitely recommend him and will return for our future car purchases. Thank you to Sam and Mr. Bull for such an amazing experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

After having a not so good first time car buying...

After having a not so good first time car buying experience at a dealership and having to return the car, I was recommended this dealership by my friend. Every staff member we had interaction with was very friendly and knowledgeable. There was no pressure what so ever during the whole car buying process. They took the time to explain every little detail, and answer any questions we had. Our salesman was Tank, he went above and beyond our expectations. He fully detailed the car himself to make sure it was exactly what we wanted, and kept us updated through the whole process. We will definitely be going back and wouldn't hesitate to recommend them to anyone looking for a new vehicle.

5.0

After having a not so good first time car buying...

After having a not so good first time car buying experience at a dealership and having to return the car, I was recommended this dealership by my friend. Every staff member we had interaction with was very friendly and knowledgeable. There was no pressure what so ever during the whole car buying process. They took the time to explain every little detail, and answer any questions we had. Our salesman was Tank, he went above and beyond our expectations. He fully detailed the car himself to make sure it was exactly what we wanted, and kept us updated through the whole process. We will definitely be going back and wouldn't hesitate to recommend them to anyone looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Definition of Excellent

Scott in service and Nate the manager as well as all others are awesome period i recommend anyone with any vehicle to go to Hatchett Hyundai West...

5.0

Definition of Excellent

Scott in service and Nate the manager as well as all others are awesome period i recommend anyone with any vehicle to go to Hatchett Hyundai West...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Sam is great! He treated us well and found us the perfect...

Sam is great! He treated us well and found us the perfect car for our family! He’ll treat you with respect and do absolutely everything he can to help you find your right car!

5.0

Sam is great! He treated us well and found us the perfect...

Sam is great! He treated us well and found us the perfect car for our family! He’ll treat you with respect and do absolutely everything he can to help you find your right car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Awesome! He was very fun and helpful. He helped us find...

Awesome! He was very fun and helpful. He helped us find the perfect vehicle right down to the detail! We really appreciated all of his help!

5.0

Awesome! He was very fun and helpful. He helped us find...

Awesome! He was very fun and helpful. He helped us find the perfect vehicle right down to the detail! We really appreciated all of his help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Pre-owned sales and service

I was VERY fortunate to get hooked-up Sales Rep. Jason Grady to purchase a 2015 AWD Ford Escape last Dec. High mileage (due to its life as a rental) was the only reason this was not Certified Pre-owned. 130K miles on this pup now and it works like new. I was in a hurry for an AWD SUV and Jason got me exactly what I needed. Highest recommendation for pre-owned dept. at this dealership. After my third oil-change my opinion of the Service Dept. is all good too.

5.0

Pre-owned sales and service

I was VERY fortunate to get hooked-up Sales Rep. Jason Grady to purchase a 2015 AWD Ford Escape last Dec. High mileage (due to its life as a rental) was the only reason this was not Certified Pre-owned. 130K miles on this pup now and it works like new. I was in a hurry for an AWD SUV and Jason got me exactly what I needed. Highest recommendation for pre-owned dept. at this dealership. After my third oil-change my opinion of the Service Dept. is all good too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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