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Louisville Motors 1

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (23 reviews)
Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday Closed
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (23 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome experience

I purchased a Black 2015 Mercedes E350 4matic from Louisville Motors One, absolutely no high pressure sales and worked directly with the owner, Ahmed. He took the time to explain every detail about the vehicle and made sure I had every question answered. I left there without buying to look at another vehicle, it took me about 10 minutes of BS at the other car lot and went back to Louisville Motors and made the purchase. This was by far the best car buying experience I have ever had.

Awesome experience

I purchased a Black 2015 Mercedes E350 4matic from Louisville Motors One, absolutely no high pressure sales and worked directly with the owner, Ahmed. He took the time to explain every detail about the vehicle and made sure I had every question answered. I left there without buying to look at another vehicle, it took me about 10 minutes of BS at the other car lot and went back to Louisville Motors and made the purchase. This was by far the best car buying experience I have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Oil burner

Sold me a car that burns a quart of oil every 125 miles Bought more oil than gasoline Wish I could say something more positive

Oil burner

Sold me a car that burns a quart of oil every 125 miles Bought more oil than gasoline Wish I could say something more positive

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mercedes c300

If I could give this more stars I would!! I bought this car about a week ago. Ahmed is the most friendliest, professional car salesman I have ever met. He answered any questions I had and told me some facts that come with buying this particular car brand. I had one slight problem and he took care of it right away. I would definitely recommend anyone to buy from here and I would indeed buy from here again myself. Thank you.

Mercedes c300

If I could give this more stars I would!! I bought this car about a week ago. Ahmed is the most friendliest, professional car salesman I have ever met. He answered any questions I had and told me some facts that come with buying this particular car brand. I had one slight problem and he took care of it right away. I would definitely recommend anyone to buy from here and I would indeed buy from here again myself. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mercedes Ml350

Very grateful and thankful for an easy transaction and a great car!!! I will definitely recommend you guys to my friends and Family. Love my car.

Mercedes Ml350

Very grateful and thankful for an easy transaction and a great car!!! I will definitely recommend you guys to my friends and Family. Love my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I feel very bad

I was going to buy a car,,i was treated badly by a racist man of bad character bad form i am very disappointed not to go to that place that man deserves to work whith animals,not with people

I feel very bad

I was going to buy a car,,i was treated badly by a racist man of bad character bad form i am very disappointed not to go to that place that man deserves to work whith animals,not with people

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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2014 Mercedes

Bought a 2014 Mercedes ML350.. Great deal and very friendly service.The buying process was very easy and fast. I would highly recommend this place .

2014 Mercedes

Bought a 2014 Mercedes ML350.. Great deal and very friendly service.The buying process was very easy and fast. I would highly recommend this place .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The customer is too much trouble

Called ahead by 4 hours announcing I wanted to test drive a truck. When I arrived they started the truck and said here it is. Ask for a test drive and they said are you going to buy it today? When I said no they informed me it would be too much trouble to move a bunch of other cars so that I can test drive their truck. I explained that I had called ahead letting them know I wanted to see it and he replied well now you see it.

The customer is too much trouble

Called ahead by 4 hours announcing I wanted to test drive a truck. When I arrived they started the truck and said here it is. Ask for a test drive and they said are you going to buy it today? When I said no they informed me it would be too much trouble to move a bunch of other cars so that I can test drive their truck. I explained that I had called ahead letting them know I wanted to see it and he replied well now you see it.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Cash Only is NOT obvious...

CASH ONLY dealership.. While I think they have a great selection of vehicles, my customer service experience was poor. I have purchased several cars in the past and am familiar with navigating websites and have never had an issue like this before. After providing my vehicle information and inquired about financing, I was told that the dealership is CASH ONLY. Nowhere on the website did it indicate that. In fact, while reading reviews I thought it indicated there was financing. That was disappointing but I would have been fine with that answer had it not been for the remark of "it doesn't advertise financing so it's obvious cash only". No.. That doesn't make it obvious. One would assume they would take any legal tender including financing.

Cash Only is NOT obvious...

CASH ONLY dealership.. While I think they have a great selection of vehicles, my customer service experience was poor. I have purchased several cars in the past and am familiar with navigating websites and have never had an issue like this before. After providing my vehicle information and inquired about financing, I was told that the dealership is CASH ONLY. Nowhere on the website did it indicate that. In fact, while reading reviews I thought it indicated there was financing. That was disappointing but I would have been fine with that answer had it not been for the remark of "it doesn't advertise financing so it's obvious cash only". No.. That doesn't make it obvious. One would assume they would take any legal tender including financing.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great experience

Great experience. I would highly recommend if you are looking for a quility used car.

Great experience

Great experience. I would highly recommend if you are looking for a quility used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This has to be a dream

I must admit I have not actually been there yet but have been communicating by email on a specific vehicle for my son. He will be getting his license very soon and I want something dependable with room. I was able to negotiate a lower price before I saw anything but a picture....but like they say a picture can say a thousand words. A friend of mine will do the test drive to see if runs as great as it looks and if so done deal. Stop by and give them a try..just don't buy the one I have my eye on...that little red beauty will be coming home soon. Did you really think I was actually going to tell you which one it really is? lol not Did you purchase a vehicle from this dealer? Please provide an answer. Yes No x they didnt have a not yet still in the works

This has to be a dream

I must admit I have not actually been there yet but have been communicating by email on a specific vehicle for my son. He will be getting his license very soon and I want something dependable with room. I was able to negotiate a lower price before I saw anything but a picture....but like they say a picture can say a thousand words. A friend of mine will do the test drive to see if runs as great as it looks and if so done deal. Stop by and give them a try..just don't buy the one I have my eye on...that little red beauty will be coming home soon. Did you really think I was actually going to tell you which one it really is? lol not Did you purchase a vehicle from this dealer? Please provide an answer. Yes No x they didnt have a not yet still in the works

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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