Preston Hyundai

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3.3
(403 reviews)
Visit Preston Hyundai
Sales hours:
Service hours:
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Sales Service
Monday 10:00am–7:00pm 9:00am–5:00pm
Tuesday 10:00am–6:00pm 8:00am–5:00pm
Wednesday 10:00am–6:00pm 8:00am–5:00pm
Thursday 10:00am–7:00pm 9:00am–9:00pm
Friday 10:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
New (888) 261-1874 (888) 261-1874
Used (888) 261-3060 (888) 261-3060
Service (888) 262-4126 (888) 262-4126

Inventory

See all 265 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2021.
If you want selection Preston Hyundai of Boardman OH is the place to look first. With our Presto! Pricing you get a great price the first time!

Our customers travel from New Castle Youngstown and Pittsburgh metropolitan areas to take advantage of our selection of new and used Hyundai Cars Trucks and SUV's. Take advantage of our buying power from our family of Dealerships located in Sharon New Castle Pa Youngstown and Warren OH.
WHERE YOU COME FIRST!

Service center

Phone number (888) 262-4126

Service hours

Monday
9:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
9:00am–9:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

View all 12 employees View less employees

Reviews

3.3
(403 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Preston Hyundai from DealerRater.

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5.0

I purchased a 2019 GMC Acadia from Dan over the weekend.

I purchased a 2019 GMC Acadia from Dan over the weekend. He was very helpful/knowledgeable despite it not being a Hyundai! The finance manager was friendly as well! I didn’t experience any negatives!

5.0

I purchased a 2019 GMC Acadia from Dan over the weekend.

I purchased a 2019 GMC Acadia from Dan over the weekend. He was very helpful/knowledgeable despite it not being a Hyundai! The finance manager was friendly as well! I didn’t experience any negatives!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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3.0

Not as good as a monthly payment as I wanted.

Not as good as a monthly payment as I wanted. I like the salesman, Jordan- he is not high pressure…however the financial person could do better & the additional insurance is crazy $. I DID NOT appreciate all the extra phone calls & texts from Haley ( sp). I did not have all this pressure the last time I leased from them.

3.0

Not as good as a monthly payment as I wanted.

Not as good as a monthly payment as I wanted. I like the salesman, Jordan- he is not high pressure…however the financial person could do better & the additional insurance is crazy $. I DID NOT appreciate all the extra phone calls & texts from Haley ( sp). I did not have all this pressure the last time I leased from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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5.0

This will be the 8th vehicle that I have owned in my life

This will be the 8th vehicle that I have owned in my life and my first Hyundai. In the past, I was partial to owning and driving Mazdas. I usually dreaded having to purchase a new or used vehicle because the experience was oftentimes very stressful. However, the purchase of my new 2024 Hyundai Tucson Limited at Preston Hyundai in Boardman, Ohio was the most smooth, pleasant car buying experience in my entire life! After my previous Mercedes was involved in a freakish accident, I found myself unexpectedly having to shop for another vehicle impromptu between the Christmas and New Year’s holidays in 2023. After 5 days of research online, I had narrowed my search to a few potential vehicles and trim options prior to my arrival at Preston Hyundai… so I was well prepared to ask my outstanding questions and ready to test drive my preferred vehicle. By so doing, the whole process from test driving the vehicle, reviewing options on the SUV with the Sales Consultant, to signing the final paperwork to purchase it with the Finance Manager, took less than 4 hours! 😃 ALL of the folks at Preston Hyundai involved in my purchase of this vehicle including the General Manager, Brad Cain, the Sales Consultant, Daniel Davis, and the Finance Manager, Jonathan Zyznar, were very cordial, courteous, and helpful! I would definitely recommend working with them and would enjoy purchasing any future Hyundai vehicles from them. They certainly know the meaning of providing “GREAT Customer Service!”

5.0

This will be the 8th vehicle that I have owned in my life

This will be the 8th vehicle that I have owned in my life and my first Hyundai. In the past, I was partial to owning and driving Mazdas. I usually dreaded having to purchase a new or used vehicle because the experience was oftentimes very stressful. However, the purchase of my new 2024 Hyundai Tucson Limited at Preston Hyundai in Boardman, Ohio was the most smooth, pleasant car buying experience in my entire life! After my previous Mercedes was involved in a freakish accident, I found myself unexpectedly having to shop for another vehicle impromptu between the Christmas and New Year’s holidays in 2023. After 5 days of research online, I had narrowed my search to a few potential vehicles and trim options prior to my arrival at Preston Hyundai… so I was well prepared to ask my outstanding questions and ready to test drive my preferred vehicle. By so doing, the whole process from test driving the vehicle, reviewing options on the SUV with the Sales Consultant, to signing the final paperwork to purchase it with the Finance Manager, took less than 4 hours! 😃 ALL of the folks at Preston Hyundai involved in my purchase of this vehicle including the General Manager, Brad Cain, the Sales Consultant, Daniel Davis, and the Finance Manager, Jonathan Zyznar, were very cordial, courteous, and helpful! I would definitely recommend working with them and would enjoy purchasing any future Hyundai vehicles from them. They certainly know the meaning of providing “GREAT Customer Service!”

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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5.0

I came prepared to deal with a sweat down salesperson.

I came prepared to deal with a sweat down salesperson. I was presently surprised by the processional treatment that I was given

5.0

I came prepared to deal with a sweat down salesperson.

I came prepared to deal with a sweat down salesperson. I was presently surprised by the processional treatment that I was given

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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1.0

NO knowledge about their chargers.

NO knowledge about their chargers. Dave Menges impressively rude and militantly undesirous of learning anything about them or being helpful when one was nonfunctional. This despite my seeking help with a 2023 Ioniq5 DON’’T buy an electric car from these people.

1.0

NO knowledge about their chargers.

NO knowledge about their chargers. Dave Menges impressively rude and militantly undesirous of learning anything about them or being helpful when one was nonfunctional. This despite my seeking help with a 2023 Ioniq5 DON’’T buy an electric car from these people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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1.0

CUSTOMER SERVICE??? 🤷‍♂️🤷‍♂️🤡🤡

horrible customer service in the service department. had to continuously call for updates even after specifically asking to be keep up to date. repairs were originally promised in 3 days and took 3 weeks. not all of that was their fault but they should atleast call and let the customer know.

1.0

CUSTOMER SERVICE??? 🤷‍♂️🤷‍♂️🤡🤡

horrible customer service in the service department. had to continuously call for updates even after specifically asking to be keep up to date. repairs were originally promised in 3 days and took 3 weeks. not all of that was their fault but they should atleast call and let the customer know.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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1.0

Bad Service

My new car has been having on-and-off starter issues for almost three months. I originally had an appointment for August but the issues stopped (again) so I cancelled the appointment. Then the issues started (again) so I make a new appointment for today. Wait this whole month and bring it in, and I am told they can't diagnose the issue because the vehicle is behaving today. I said I am worried about getting stranded with the weather getting cold. They have nothing to say to that. I explain to them that the problem is inconsistent, and it's not my fault that it's not having issues today when I finally have an appointment. Again, nothing to say. I ask if next time that my vehicle is having the same issue if I should drive it directly to the dealership, as I can't predict when the issue occurs to make an appointment for that day. They tell me no. They suggest I take a video next time and they can escalate it to the Hyundai technical support team. So how am I supposed to get my car fixed?? This vehicle was bought new not even a year and a half ago! Totally unacceptable! Clearly I wouldn't have spent my afternoon waiting around at the dealership if there was no issue. I think it is asinine that I was turned away with no resolution in an unsafe vehicle! If they are able to escalate the issue then they should have done it TODAY and sent me home in a rental until the problem was fixed! Instead I have to risk driving in the bad weather coming soon in a new vehicle that doesn't start and being stranded??? Absolutely terrible service. I am considering just trading the car in and going back to Chevy vehicles; Chevy never gave me bad service that could potentially put me in danger. I cannot believe that after buying the car new just last year and with it being under warranty that I am being denied service.

1.0

Bad Service

My new car has been having on-and-off starter issues for almost three months. I originally had an appointment for August but the issues stopped (again) so I cancelled the appointment. Then the issues started (again) so I make a new appointment for today. Wait this whole month and bring it in, and I am told they can't diagnose the issue because the vehicle is behaving today. I said I am worried about getting stranded with the weather getting cold. They have nothing to say to that. I explain to them that the problem is inconsistent, and it's not my fault that it's not having issues today when I finally have an appointment. Again, nothing to say. I ask if next time that my vehicle is having the same issue if I should drive it directly to the dealership, as I can't predict when the issue occurs to make an appointment for that day. They tell me no. They suggest I take a video next time and they can escalate it to the Hyundai technical support team. So how am I supposed to get my car fixed?? This vehicle was bought new not even a year and a half ago! Totally unacceptable! Clearly I wouldn't have spent my afternoon waiting around at the dealership if there was no issue. I think it is asinine that I was turned away with no resolution in an unsafe vehicle! If they are able to escalate the issue then they should have done it TODAY and sent me home in a rental until the problem was fixed! Instead I have to risk driving in the bad weather coming soon in a new vehicle that doesn't start and being stranded??? Absolutely terrible service. I am considering just trading the car in and going back to Chevy vehicles; Chevy never gave me bad service that could potentially put me in danger. I cannot believe that after buying the car new just last year and with it being under warranty that I am being denied service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Joanna , Ed , and John are a amazing.

Joanna , Ed , and John are a amazing. The people here are so friendly and always do such amazing work. The associates here show they actually care about you -which most dealerships just want your money.

5.0

Joanna , Ed , and John are a amazing.

Joanna , Ed , and John are a amazing. The people here are so friendly and always do such amazing work. The associates here show they actually care about you -which most dealerships just want your money.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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4.0

My review is about the quick attention that was given to

My review is about the quick attention that was given to my family by General Mananger Brad Cain of Preston. First, Jason is an excellent service mechanic which is why we were confused when our car under an extended warranty was not placed in his hands from the beginning. It wasn't till the service manager had the car a week (she stated there were no loaner cars available) and it was stated it would take only a couple of days to test for approval for repairs or motor replacement. We asked for it back. It was suppose to be going through testing for a extremely BAD problem with burning oil.. It is a 2016 and it is owned by my family member for only a year and a half. It was not bought at Preston in Boardman but a warranty has been purchased when it was bought. Within the week it was at the shop, nothing was done except they put oil in it. When the car was taken home the motor was very shaky and it had to be retuned for service. The General Manager took over the issue at that point. Mr. Cain stated that the car was not on their lot and they had no way of knowing how it was serviced by the previous owner. Brad Cain did an amazing job correcting the problem that caused the car to almost stall out. I have owned three cars, I bought at Preston. Ed, the previous service manager was alway thoughtful and very helpful as was the sales manager, Mike and General manager Mr. Cain. He allowed Jason to completly explain what the current problem was with the shaky ride and was generous with the replacement of new spark plugs.The sales manager and General manager were easy to work with and I need to replace spark plugs for my own car which I will get done at Preston. I will ask for Jason. One issue at a time and we do thank Mr. Cain for handling the situation productively. Mr. Cain also provided a loaner car on the spot!!!

4.0

My review is about the quick attention that was given to

My review is about the quick attention that was given to my family by General Mananger Brad Cain of Preston. First, Jason is an excellent service mechanic which is why we were confused when our car under an extended warranty was not placed in his hands from the beginning. It wasn't till the service manager had the car a week (she stated there were no loaner cars available) and it was stated it would take only a couple of days to test for approval for repairs or motor replacement. We asked for it back. It was suppose to be going through testing for a extremely BAD problem with burning oil.. It is a 2016 and it is owned by my family member for only a year and a half. It was not bought at Preston in Boardman but a warranty has been purchased when it was bought. Within the week it was at the shop, nothing was done except they put oil in it. When the car was taken home the motor was very shaky and it had to be retuned for service. The General Manager took over the issue at that point. Mr. Cain stated that the car was not on their lot and they had no way of knowing how it was serviced by the previous owner. Brad Cain did an amazing job correcting the problem that caused the car to almost stall out. I have owned three cars, I bought at Preston. Ed, the previous service manager was alway thoughtful and very helpful as was the sales manager, Mike and General manager Mr. Cain. He allowed Jason to completly explain what the current problem was with the shaky ride and was generous with the replacement of new spark plugs.The sales manager and General manager were easy to work with and I need to replace spark plugs for my own car which I will get done at Preston. I will ask for Jason. One issue at a time and we do thank Mr. Cain for handling the situation productively. Mr. Cain also provided a loaner car on the spot!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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1.0

Returned call, left message, returned text….

Returned call, left message, returned text…. But no follow up! Disappointed Will try again Mondy

1.0

Returned call, left message, returned text….

Returned call, left message, returned text…. But no follow up! Disappointed Will try again Mondy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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