AutoNation Chrysler Jeep Arapahoe

Had to fight or throw a fit to get repairs(cosmetic) done that should have been done. Repair they did do was very good but they were going to wax the whole... car but only did 1/2.

Brought my Jeep in for a scheduled appointment for a very minor service. Was told it was going to take all day. My vehicle would not be ready for 5 hours.... I told them I would have to wait. He said it would get done when they could get to it. I walked around out side about a half hour after I gave them my Jeep. I found it parked in the back of the lot. I walked around every half hour for the next four hours and it never moved. Finally at 4:30 when I walked out it was not there. At 5:05 they told me it was ready. I asked how it went and he.lied and told me that they had to go over several issues a few times and it took them a couple of extra hours to do it. Complete and utter lies. I will NEVER take.my vehicle here again

Best car buying experience we have ever had! We walked on to the lot to "look" at new Grand Cherokees over the weekend. My husband is very anti-salesperson/car... dealers! But, I am glad to say, that we had a wonderful experience purchasing our new Jeep from this dealership! Scott Hayes was so wonderful to work with! I would recommend him to anyone! And, I LOVE my new Jeep!

Completely unacceptable level of service. When I dropped 9ff my car I was asked if I xiukd leave it with a guarantee that it will he ready for pickup... no later than 5pm. I relayed that I had a VERY important engagement that I couldn't be late to, and was assured it will be ready well in advance of 5:00. After not hearing from the service department all day, I called at 4pm to find out they haven even started the safety recall repairs, but ensured me that it will be ready by 5 and to come on in. I arrived a 4:59, to find out that the car was still in the bay and it would be at least 30 minutes. And was questioned why I showed up before they called me. Come on Autonation, you can be better than this. It's bad enough that you price gouge simple repairs, but treating loyal customers like they dont matter because it's a recall repair??? Unacceptable, and I'll be driving a but further to buy and service my next cars.

Everything went well, and completed within one hour, which is reasonable for an oil change and tire rotation.

Everyone was very helpful. Made sure we understood the paperwork and explained what was needed.

The purchasing experience far exceeded my expectations.

Car was finished on time and everything was explained

When I arrived at the dealership I had a good idea of what I was looking for and how much I wanted to spend. At no point did I feel the classic high pressure... sales tactics that many often associate with car buying. After the perfect vehicle for me was found there were no stressful negotiations. They were more than happy to price match another dealership and even managed to get me a better interest rate than my preapproved financing that I arrived with. I plan to drive my new Jeep until the wheels fall off but when the time comes for another vehicle you can be sure I?ll return to this dealership. Best car buying experience I?ve ever had.

The company I purchased the rocksliders said they were an authorized dealer.